CHG Senior Living, LLC

Absolutely appreciate [name removed] and the entire staff for providing a happy home and environment.

Trinity Oaks has been my dads home for 3 years now. He is very comfortable and has met many new wonderful people, (staff and residents). The staff are caring, attentive, and communicate well. We love the variety of activities, good food and nice facilities. We are so very grateful for Trinity Oaks!

Beautiful facility with lots of trees and green space. A church is right next door and hosts many activities for the residents. I have met many of the staff (on different shifts) and they all are caring, loving and attentive. It is obvious that they love caring for elders and it shows in the energy of the Trinity Oaks. Last year, we needed to select an ALC for my father and Trinity Oaks had everything we wanted. As soon as we walked into the doors, we noticed a calm, loving environment. It did not feel as heavy as other facilities we toured. I visit my Dad every other week and the energy and the people are always the same: loving and kind. Dad participates in many of the daily activities and stays as busy as he wants. He can be his best self at Trinity Oaks, and I feel so grateful.

I would recommend the community to others for their loved ones. They are patient, kind, and work well with family. They are quick to resolve any issues we may have had. They have regular hot meals for the residents.

It is always a pleasure to visit Trinity Shores. [name removed] and [name removed] are always a delight, greet at the door. I love how much the residents love their community/home. I always look forward to my visits at Trinity Shores.

The apartment is a good size. The staff are very friendly and helpful. My loved one did have some episodes, and they were very kind, contacted me on at timely basis, and kept me appraised of everything going on. He tells me the food is good as well.

Trinity Hills assisted living of Knoxville has proven to be the most kind, caring and professional home for my dad. All of the administration, nursing staff, nutritional staff and maintenance staff have been exemplary in the outstanding care they have given him. The atmosphere is warm, inviting and supportive of the facility as a community.

Covid has made a review more difficult since I have not been able to visit my mother regularly to observe or discuss with her exactly how she likes it. By phone conversations and our limited interaction, she seems very happy. I have had a few issues with communication for the leadership, but that has been resolved quickly. Would like a little more notice than 1 day on prescriptions refills.

The staff who gave us the tour were friendly and professional. This facility was in our top 3.

I would highly recommend this community to others based on our experience. They have lots of activities for the residence also.

The dining room looks wonderful, and we do know they offer several options to choose from for the meals. However, even though they offer different options the meals are still repetitive and we wish they had more of a variety. They do offer a lot of activities for those who want to participate in them.

Everything is going very well at Stonehaven for our family

Everyone is so kind and attentive to mom! We couldn't go through this journey without your support and kindness.

Unfortunately because of the pandemic, we've not been allowed in there as much. But the interaction we've had with admissions and the administrator have been phenomenal. Both are very easily available. Any questions or concerns we have or help we've needed they have been fabulous to accommodate. Its a beautiful property. The apartments are spacious, and everything is clean and doesn't smell. It is truly like apartment living.

The care Trinity Hills/Memory Care Center gave to my father is superb. He was treated like he was important, well taken care of, and loved on. I appreciate the quick response [name remove] gave us in getting him in this facility. Will remain in my heart forever.

They do an awesome job taking care of my aunt. They call me when needed and keep me up to date on what is happening, especially during this time when I can't go and visit.

I looked at 4 different facilities and I chose Stonehaven because of the location, the cleanliness, the size of the rooms, storage and the closet space. The facility itself was also big and refreshing when we walked in. They are doing the best they can with the activities within the restrictions, but they were great before the pandemic. We have been 100% COVID free, so the staff members as well as the residents have done a great job with protecting everyone. Family visitations are going to start next week if possible in the sun rooms with Plexiglas between us. It will be limited to 2 visitors, but I am excited to see my family. We have just gotten a new chef and she has great experience, the meals have improved dramatically.

Well maintained facility. Compassionate caregivers. Responsive to needs.

The facility is always clean and beautiful. Mom loves all of the administrative staff. She feels like they all help each other out lieka family. She loves actives too. They keep her busy and happy.

People are so friendly so are the staff and all the people here.