North Oak Senior Living, LLC

Everyone is very caring and attentive to my husband. He seems very comfortable there. He does have problems concentrating on activities and they try to get him involved. At the beginning they observed him to find what he likes and what his abilities are and worked with that. They have also added 2 new activity directors who are very kind and friendly. I am glad he is there!! I have peace of mind knowing that he is safe. They also let you know immediately if there are any problems or concerns. My husband is also a veteran and they work very well with the VA for medications and follow up. Wonderful place!!!! Great staff!!! Great leadership and administration!!!

From what my sisters tell me, they are surprise with how much better mom is doing since moving into this community. The picked them because it was the cleanest and nicest place. Now my mom has been taken off hospice and when I talk to her she sounds so much better. She likes activities they they plan out and she loves her room. the cleanest n nicest.

We like the care of this community. We like that the community is always clean. The activities are offered when she is able to participate. The staff is very nice and always helpful. She seems to be happy with the meals and the variety. We would recommend other families for the care of a family member

She has done a complete 180 from before she was here to now. She seems happy and having the time of her life. They are extremely comforting to the residents and take really good care of them. The food here is excellent and she can't stop talking about it. She loves the activities and loves being here. She has her own little space but also has people around so it provides her with plenty of socialization. We are very pleased with them and have already recommended them to others.

Spoke w/Luann. They are a small 19 room home & have a nice private room with bath overlooking the garden available. Rates are $3400 and up to around $4000 depending on level of care needed.Only charged for number of days used, and no long term contract required. Are equipped to provide full service to 'end of life'. Generally schedule a family appointment with Luann to tour facility, then Luann would come to home to do an evaluation. This could be scheduled for weekdays or weekends.

I have moved my mom and dad into the cornerstone. It's a very nice place. Mom and dad are very happy with it.

When we were looking for a new place to move my mom, cost was a factor. We really liked this community. Her apartment is in the remodeled wing and it is supposed to have extra staff available for the population. The communication has been great, although, due to the current situation, we would like if they would put out a weekly newsletter with building updates. We have only had limited ability to visit, but when we were there the staff were nice and friendly.

This is a nice community, but they do not serve meals except for the dinner. My mom is not able to cook for herself. The staff was friendly and the community was beautiful. Families would be happy with the staff here and how clean it is.

We are very pleased so far with The Cornerstone of Oak Creek community. The staff is friendly and caring and attentive to her care needs. It has a very warm and homey atmosphere. There are not a lot of options in the meals for my mom to get the most out of what she eats for nutritional value. I know it is hard to please everyone's palate but we are working on it. There are plenty of activities that the staff encourages the residents to participate. Right now my mom is adjusting to the staff members and hasn't yet ventured into making new friends with the residents. There is a bus available for the residents to go shopping and different outings. The landscaping is well-kept and there is seating available in the front and back for the residents to get some fresh air. So far we would definitely recommend this community to others.

Very nice. Like the room layout and space. Top so far ! No private pay requirement and doesn’t have to switch rooms when family care kicks in !

Most of the caregivers but 1 were very good. They treated mom with kindness and respect. The manager always sided with one of the caregivers that was not very nice to some of the residents. The amount mom paid went up twice in a year. That 1 caregiver, who was very unprofessional, said that the place was peaceful until mom came. There were not too many of the residents that could talk so mom spoke up for them and the 1 didn't like that.

I took a tour of this community I wasn't very happy. The staff there was not very friendly. The person that gave the tour was nice. The cleanliness on this community was okay.

Very nice and friendly. The apartment bedrooms and entire living space a little too small.

Tiny apartments. Assisted living where you pay the full amount even if you do not need all those services. Not really for an adult that is mainly independent.

Our family had an in person tour and we were very unimpressed - very very dirty

Our motivation for writing this review of the Cottages of Madison is to warn others — Don't go there. There were a number of problems. The patient was seen in the ER because of cognitive changes and was found to have bed sores and was found to be dehydrated. The patient reported to his family that the staff was mean to him. There are no call buttons . At our request to remedy this, we were told a baby monitor could be used but it was never set up. We were told that on two occasions in a row, on the same day that the patient was not given his medication. First we were told that the patient refused the meds. Upon further discussion, and a look at the records by the manager, she said he was too lethargic to take pills and that there was no order to crush meds. We later found there was an order. We eventually reached a point where we told the decision makers that the care was neglectful and abusive and that our family member had to be moved immediately.

I would not trust my parents or anybody else in this place they hire people that are not even qualified for the job they have no certification they don't even have C in a licenses they don't have a license to handled medications The people they're badly I don't think a place like this should continue to be in business when I hire on qualified people to do a job like this no certifications know nothing and you're going to try and teach them to do kidney dialysis come on that is wrong you don't do kidney dialysis when you do not have a certification for that I give this place a 10 times thumbs down