Mainstay Healthcare Management

To me it feels that to the staff it is not just a job but caring is important and it is demonstrated.It has been wonderful staff have been kind and friendly other residents are kind and don't mind speaking to me. The only comment I will make about cleanliness is the outside railings . I see diner staff wiping them down outside the diner otherwise they are not cleaned in any other locations. The best thing about living here is the staff.

The staff that I have dealt with are friendly and very helpful. I would recommend this facility....while my Dad does not partake in any of the activities there are quite a few happening...he doesn't partake of the food options either but I haven't heard any complaints...in fact most of the residents I have spoken with are very happy.

We have had the best experience. We couldn't have found a better assistance care living residence for my mom. Sumter Grove has exceptional service and meets all my mom's care. Staff are exceptional, very professional and very caring. It felt like home the minute we walked in.

After over a year I am still very happy with the care for my mother at FairForest. Mother wanted to be in Columbia, SC near her sister. This is too far away for me to be involved in Mothers care so I needed a place that I could rely on. Mother went in for Assisted Living but her dementia progressed and she needed to go into Memory Care. Everyone has been so nice and has taken great care of her. If she has any problems no matter how small, someone informs me. FairForest staff has taken great care of my Mother.

They provide compassionate care on a daily basis and always communicate how our loved one is doing. They exceeded our expectations and above standard from local assisted care facilities and for a great value.

We absolutely love all the activities you plan and provide to our sweet Meme. Thank you for providing a place that we know she is safe and cared for. Knowing she is safe gives us a such a tremendous peace of mind.

My family and I were fortunate a couple of years ago choosing Fairforest Grove Senior Living for our mother as she was needing extra care. They all have been so very caring and helpful with our mothers needs. A special shoutout to [name removed] and [name removed] who I feel very comfortable reaching out to with any questions or concerns. The staff is friendly and shares any concerns with me that come up. Mom is well taking care of and very happy with the day to day operations such as the food and activities. We feel blessed to have chosen such a wonderful place for mom.

I have been residing here at Fairforest Grove Senior Living for 6 months. The environment, quality of living and care are excellent. Meals are always done on time. The cleaning is like clock work daily; never missed. Medication is distributed every day in a timely manner. The Activity Director provides games and other events that are fun and relaxing. The staff are very courteous, friendly and professional.

We personally visited 9 assisted living facilities. My visit to Fairforest was unannounced and I was given the royal treatment by way of an interview with [name removed] and a tour of the facility. I was impressed with how neat and tidy everything was and this a random visit. But it was the staff who sold me. Everyone was friendly and seemed very happy to be there. There have been 2 incidents with our relative that have required special attention. These could not have been handled more competently and professionally. Afterwards I was able to discuss the situation with [name removed]- who helped diffuse the situation. It was comforting to see her her concern and compassion. I could go on but Fairforest has been the tight choice. The team and facility are top shelf.

I recommend this facility to others. The move in process was excellent. They are very helpful and accommodating. After a few weeks of acclimation, my mom quickly adapted to her new environment and loves it now.

I love it here. The management and caregivers are friendly and responsive and the grounds and facility are clean and attractive! The food is good and the Activities Director is a real professional . There is a large lake behind the facility with ducks, fish and other wildlife. I saw an otter catch a fish! There is a paved nature walk around the lake. I enjoy feeding the squirrels peanuts and I beep my horn a certain way and they come running, all 15 of them! New management took over in 2022 and it has made all the difference in the world!

My cousin is a resident at Lakeshore Manor at Lake Jackson and she is very happy and adjusting very well there. The staff has been very helpful and my cousin is enjoying the food at all three meals. I would recommend this facility to others.

Truthfully Florence Place was the only facility that we looked at but it had everything we wanted at a reasonable price...and had a good location.

Ephesians 6: 2 , “Honor your father and your mother” is the first command with a promise”. Not being able to physically care for mom 24/7 has been a challenge, finding a place for mom has answered our prayer. Chapman Manor made this transition as comforting and understanding as possible, they took the time to explain what we didn’t understand, their insight as to how to take care of mom was outstanding, they are patient and kind with her. Mom is very comfortable with her care, the staff make’s sure she is doing ok, and have called us if they felt there was an issue.

I picked Sanford Senior Living because it was right next door to Central Carolina Hospital, the rate was better than some of the others, and it's within two miles of my sisters house so if I can't get there right away, she can. It's a few miles for me and my other sister but we all three like that it's in Sanford and not a long distance away. It's much better for keeping contact with our mother.I would say that overall, Sanford senior living is a very good assisted living facility even though it's an older building. My one complaint is that many times it's difficult to get someone to answer the phone but I think that may be something they're trying to correct.

It is the sister facility to Sunabella. Just across the street. Since moving here, my loved one has been hospitalized a couple of more times. She is still at Reserve, & we are very pleased with the staff, the surroundings, the cleanliness , the care she is receiving, activities, just everything about it

My experience with Sunabella was good. I have no complaints. My loved one had to move to Sunabellas sister memory care facility and everything is going well. They are all very nice & they really do care about the residents, & their families.

My Mother lived in Quillen Manor Senior Apartments for years, and when it was time for assisted living, she chose QM again. She was glad to see some old friends from the apartments and to make new friends as well. There are a variety of activities, holiday/seasonal activities and decor, and local trips on the bus. Residents can participate in caring for the garden (often supplying fresh flowers for the dining room tables) or they can just sit on the non-smoking screened porch and take in the beauty. The director and department managers are easy to reach. As a vegetarian, Mother’s diet is always important to her. The chef is considerate of her needs, even to the point of making meatless spaghetti sauce and chili beans just for her. Mother has grown close to her med-tech and care staff. Her mid-sized room holds a twin bed, 2 side tables, a cedar chest, mini-fridge, chest of drawers, bookcase, recliner, and jewelry armoire. Adjusting can take time, but now Mother considers QM her “home.”

Super friendly staff (you just may have to stay on them to remember to send you things!). We would definitely recommend this facility to others.

When I have been there, the staff is friendly and helpful and I'm on first name basis with house keeper. My loved one tells stories about the food and the weekend staffing, but I'm not sure how much is true or just her perception.