Willow Ridge Senior Living, LLC

I have a friend that lives at Manor Hills and the experience has been amazing. The rooms and facilities are clean and lovely and the staff are amazing and care very much the environment is friendly and enjoyable. They have a lot of activities and fun stuff for the residents to do. The administration staff are knowledgeable and kind

It has been a good choice all around. I picked Inspirations because, it was narrowed down to 2 and they offered a 15% discount. It was good timing so I jumped on it. I would recommend to others. I would like a Sunday service made available on a regular basis whether in person or televised...

I would recommend to others. I picked this community because of the good feeling I got when I visited , and it was near my home.

I choose Hampshire House because it felt more homey . Hampshire house didn't seem to be over crowded and the people were very nice and respectful. It was also affordable. They almost always make themselves available .

The community is nice and very welcoming. It's tucked in a little neighborhood off a main road but is walkable. The high school sports filed is in the back, patients like to watch the kids games. They really try to make sure that the residents are included in different events and have some social time. The only thing that I feel needs work is the food. Not a lot of fresh foods and a lot of fried foods. Can be challenging with dietary needs. Understand that they are cooking for 100+ people. More healthy choices are needed in my opinion. Otherwise it is a fantastic place. Some of the rooms offer sliding doors out to a semi private courtyard. They can even plant flowers if they like

I would highly recommend Hampshire House to others. The staff is amazing and so helpful with everything. Moving in was a very easy process and they were so helpful in getting mom to meet residents there and to make friends. The food could get a little better, but other than that no complaints.

Overall we are very happy. The staff is awesome. It is always very clean. Is there a perfect place , I'm not sure but this one comes close. The minute I walked in there was a feeling of home. A Place for Mom told me to listen to my gut and I did

Staff has been incredibly helpful throughout the whole process. Good communication at every step. Everyone is friendly. We are always greeted when we pass a staff member. They have helped a reclusive person into one who is engaging in activities and programs. There is a full calendar of activities Great value for the cost.

The Village at Penfield, a Willow Ridge Senior Living Center has been so kind and caring to our brother. He is a younger resident (67), dealing with brain cancer and they have gone above and beyond to make him feel special and loved. They take the time to listen and hear his thoughts and feelings. They even have made him special meals, upon his request. He feels safe and supported but maintains his autonomy. We are very fortunate to have found this place to care for our brother so we can be his siblings again, instead of his caregivers. They say it takes a village to care for someone you love and we have found our village…in Penfield. We cannot say enough about this place!

Staff was pleasant and accommodating. Residents all seemed happy. Facilities were well kept and offered many activities. Dining was restraint style with a chef.Highly recommended but our experience was short lived due to health.

Nice and clean people friendly food good and close to family. Very positive experience.

The staff and administrator at The Manor House Independent and Enriched Care were very friendly and helpful. Communication with the family was good. We had no problems with the moving process. They referred us to a mover who was very helpful. The housekeeping and the food are decent. They also have a "hotel room" where I stayed when I went to visit my dad. That was handy and let me see more what the facility was like. I would recommend this facility to friends and family.

They went out of their way to accommodate our needs and they continue to work with what is best for Mom.Mom had a bumpy start, but they worked with us, and she seems alot more comfortable now. Everyone is very friendly. I have walked in when they are doing group activites. They have gotten to know about Mom and use that information to help guide her. I would strongly recommend.

As a family we were very pleased with the care of my father in law. When he first got there he could socialize with the other clients. As time passed ( quickly) he became more isolated within himself. The staff continued to encourage him ( and the family). It was sad he had to leave his home but he was at a great place.We appreciate all the help and care your organization gave. Thank you.

The community is dedicated to memory care unlike other communities that offer both senior living and memory.

I was blown away by how clean the building was and [name removed] knew all the residents' names as we walked through. They all looked happy and comfortable. They were enjoying live music when I toured. I will not hesitate to place my grandmother here when there is availability. I wish I got in touch sooner!

[name removed] and her team care for your family member like they are theirs. Tender, loving, playful, thoughtful, caring: just a few words to describe the experience.

This place is amazing! You instantly feel safe and at home. I knew my aunt would fit in and feel right at home! It is clean and everyone was happy Plus it smelled great!

Everyone who I have worked with as an Elder Care Attorney, has felt that the care their loved one received was outstanding, personal, and consistently family-centered. the atmosphere is calming and inviting.

During a very stressful difficult time well, we suddenly had to make the decision that my mother could not go home alone. They made the process pretty painless. They communicated with us well, and they helped arrange the dates that we needed to bring my mother from rehab at the nursing home to the manor house. She is very happy there and I am one happy daughter that I don't have to worry about her every day.