Arbor House

My relationship with Arbor House is less than 90 days. During this time it has been an excellent experience. The administration and staff are always willing to help and listen to our needs and questions. My loved one seems to really enjoy the facility and even calls it home already. All the residents are very friendly and have reached out to my loved one to make her feel welcome. Each time I go for a visit, I am alway greeted by name and feel very welcomed. The facility and property are always neat and clean. I would highly recommend Arbor House to anyone needing assisted living.

We have had a wonderful experience with Arbor House. They made my mother in law’s transition smooth and easy. The staff are caring, patient and warm. They treat her and us like family! It’s so important to have employees who are trained in dementia and care of the elderly rather than just paid caregivers. We love everyone there and are so thankful for the care and compassion they provide! Would definitely recommend them to anyone looking for a home away from home for their loved ones.

Arbor House is such a blessing to my family! The staff gave my mother the option for assisted living but they KNEW she was really needing memory care. They are so knowledgeable about what is needed and how to keep your loved one happy and comfortable. The staff is so friendly and loving to each resident, I’ve seen it with my own eyes! I went to 4 other facilities in my area and this was by far the best- it checked all my boxes for quality of life for my mother. I couldn’t have been happier and my mother loves her friends and the activities she does here. They are angels on earth..

We were blessed to find The Arbor House. All of the staff members greet everyone, residents and visitors alike, with a smile; they are kind and gentle with my mom. Her apartment offers her both privacy and a quick response when she requires assistance. The food is great and the dining room and common areas are lovely. The grounds are well-kept. A variety of activities are available to residents. I especially appreciate their efforts to increase care level as needed rather than force a move to another facility.

My loved one and family have had a wonderful experience with Arbor House. The staff are caring, kind, and helpful. Everyone is friendly here. The food is good for the residents. There are lots of activities for the residents to stay engage and socialize with each other. The community is a smaller place, and gives a feeling of personal touch to everything they do. We highly recommend the community to others.

It's a great community and a great experience even at the end of life. We picked this community, because it was closest to where my wife & I lived, and was impressed on the tour. I would recommend to other families.

My parents are residents at Southern Plaza Assisted Living and Memory Care. The facility is always clean and always smells good! The staff is very friendly and was extremely helpful to get my mom comfortable with her surroundings and the daily schedule of activities! I would recommend this facility to family and friends.

Communication is good, the rooms are a nice size. Staff is friendly and caring. They have several activities and weekly Walmart trips. My mother has made some good friends here. The only real improvement I might point out is the meals are inconsistent. They are timely yes, but Mom does complain about taste more often than I'd like her to. I keep her in soups and cereals for those off times.

It has been a really good experience. The staff are all friendly. The best thing is they really helped my mom settle in a nd paid a lot of attention to her when she first got there. They made the transition so much easier for her. And they continue to provide very good care. I would definitely recommend Arbor House. It's small enough that the residents get a lot of personal time with the staff. And they really seem to care about their residents and are kind to them.

Based on our experience, I would recommend Arbor House of Waco to other families looking.

It's great - my family member loves it there. They've been very nice and treat her respectfully. She likes the people that she's met. We love the apartment - it's perfect for her. Really the only issue is her water pressure, which she's having a hard time getting them to fix.

We're loving Arbor House of Waco. It feels like home. We have gotten to know the staff and love all of them for the most part. They go out of their way to make the people around them feel good and feel comfortable.

Arbor House is wonderful! I have already referred some others there. I like that they have assigned seats in the dining room, and the staff is always so pleasant and easy to work with.

Arbor House of Marble Falls is very clean and they are staffed to provide attention to each resident. I do think for the cost, more help with moving in and out would be better.

We are extemly pleased with the community. The people are very caring and have gone the extra miles to get things done. My loved one is involved in some activities. The facility is a good value but it's expensive. My loved one, ws faced with a difficult situation, and the community made it easier with making my loved one feel comfortable. They are happy.

It has been very good and settling for my loved one. He feels secure. The staff go above and beyond.

It was wonderful, it was easy. Each individual had their own meal prepared for their own needs. The admin staff are very thorough, knowledgeable, empathic. Very smooth process for the situation for the placement of parents.