Agape Heritage Home

My loved one is a resident at Agape Heritage Home and the experience has been great. You won't find a better place. I would recommend this facility to others.

The one that was the house was terrible. It was dirty, disorganized staff not working, poorly laid out and more expensive than Morada if I were you I wouldn't recommend that place to anyone. Also didn't pass the smell test.

We chose Agape Heritage Home because it is an actual house and he has his own room. Someone that I knew had her mother here as well and she was always bragging about the nurses and the care so it just reinforces that I made the right choice. The staff members here are wonderful and my main point of contact has been the director. They are always cooking for them and interacting with the residents and trying to engage them in conversation. They do a phenomenal job and I would highly recommend them.

It is an excellent place. The only downfall was a fill-in staff member wasn't as good to work with due to not having all the training. The communication with the staff and manager is excellent and very responsive.

We are very satisfied with the care the staff is providing. The Manager, [name removed] is great.

Absolutely, recommend Agape Heritage Home. [Name removed] is an outstanding Manager and the ladies that take care of our Mom are wonderful! [Name removed]

We are so happy with the care given to Mother at Agape Heritage Home. The caregivers are always patient, kind, and helpful. Mother is calmer and notably well taken-care of.

VERY NICE LOCATIONS AND THE ADMINISTRATOR (OWNER) [name removed] IS GREAT TO WORK WITH. THE ATTENDANTS SEEM TO BE HAPPY TO WELL TAKEN CARE OF. THE PRICING IS A LITTLE ABOVE AVRG BUT WILL CONSIDER IF OTHER PLACES DON'T MEASURE UP TO THEIR PERCEIVED QUALITY.

My father, who recently died at age 93 in advanced dementia, was fortunate to have spent his last days in comfort here at <em>Bethel Place</em>. I live at a distance, and each time I visited I saw more details that underline the quality of care. And no, they did not know I was coming ahead of time. Excellent quality care, stemming from their core belief of how human beings should treat each other: with respect, love and compassion as if belonging to one family. My tangible measures of quality were •cleanliness, •environment, •staff/resident ratio, •types of care, •medical care, and •responsiveness. • Cleanliness: The house looks and smells like home upon entering. Everything is clean, and I often saw staff cleaning surfaces and floors between times caring for residents. Laundry is done daily. • Environment: Lots of windows looking out onto nature, natural light, blinds, paintings, homey linens and patterns, inviting yet open layout with couch, oblong dining room table, comforting buzz of people talking and moving about or cooking, TV on but not invasive. The temperature was always comfortable---not too cool or warm. • Staff/resident ratio: I saw about a 1/3 ratio managing a handful of residents needing varying degrees of care. Care was customized for each person, according to abilities and desires. Staff truly show care and provide emotional comfort. As they passed by a resident, they would stop to make a brief comment or touch a shoulder. I saw them tease my father or mug a face to make him smile. His skin was clean and supple from lotion whenever I happened to see him. Daily or whenever possible, they got him dressed and in a wheelchair and took him to the dining room in the common area to be fed and to interact with other people. The level of care he received made me realize he received enough regular physical contact to be comforted several times in a day. (My father was always a physically affectionate and sentimental person who would shed tears at Love Boat episodes in his earlier life!) • Types of care: wide range of care including dementia care and palliative care. • Medical care: Doctor on call, visiting once a week, familiar with each resident. My father would have died of pneumonia if the staff and doctor had not moved so quickly to get him into the hospital. • Responsiveness: [name removed and [name removed], the owner/managers, were on the phone with me many times daily during a recent visit where I was trying to get my father transferred back to Bethel following a hospitalization. In addition to being professional and thorough, they were both engaged and responsive as a guide and coordinator through processes (i.e. connecting health system, medications, insurance, transport, etc.). Finally, the Big Thing tying this picture together is that everyone has the willing support of all the others. The staff members pitch in to help each other, the managers help the staff by making sure they have the resources, and everyone works as one team, each contributing as well their own personal expertise. Residents can contribute in caring ways too. In short, the human value of love and kindness to others undergirded every word, every action I saw. What a rare characteristic these days! It is one that cannot be bought or sold. I sincerely recommend Bethel for anyone in need and who wishes to perpetuate this most intangible human virtue.

We have been very pleased with the care they give our mother. She is well cared for. They keep on top of her appointments as well as her transportation. They keep in good contact with us. We are very appreciative of all they do for her. The home is very nice and clean.

Finding a facility where a parent who is used to being independent can be happy is not easy. Without sharing the details of our family's travails, Bethel Place has been a God send. Mom is well cared for, happy as is possible in such circumstances, and her health issues have stabilized as a result of the consistent care she receives. The facility is clean. Not just clean, it doesn't smell like many of these facilities often do. The furniture and decorations are modern and attractive. The staff interacts well with the residents and are always polite and friendly when I visit.

I really want to move my Grandmother into this community but, unfortunately, this facility is flooded. The facility itself when I toured was clean and very well maintained. All of the furnishings and décor were above average. This is a place you would really want to look. It appears to be professionally decorated. Everything was very well appointed. They also had a nice big kitchen and dining room. All of the staff I met was very friendly. They seemed very knowledgeable, caring, and sincere. They had plenty of staff to take care of all of the residents. The rooms are nice and spacious but there is no kitchen. They did tell me I bring a mini fridge in if my Grandmother wanted one. When I went to tour the staff had everyone around the table in the dining room playing board games. The staff really doesn’t like residents sitting in their rooms all day. They bring them to the community room and have them watch TV so they can mingle with each other. I would really recommend this facility.

I really want to move my Grandmother into this community but, unfortunately, this facility is flooded. The facility itself when I toured was clean and very well maintained. All of the furnishings and décor were above average. This is a place you would really want to look. It appears to be professionally decorated. Everything was very well appointed. They also had a nice big kitchen and dining room. All of the staff I met was very friendly. They seemed very knowledgeable, caring, and sincere. They had plenty of staff to take care of all of the residents. The rooms are nice and spacious but there is no kitchen. They did tell me I can bring a mini fridge in if my Grandmother wanted one. When I went to tour the facility, the staff had everyone around the table in the dining room playing board games. The staff really doesn’t like residents sitting in their rooms all day. They bring them to the community room and have them watch TV so they can mingle with each other. I would really recommend this facility once it’s repaired.

Very nice place. The manager was very knowledgeable, had a keen sense of what we needed & hw well to take care of my Mom. We have been having a great time at Bethel & the care has always been tops. I will recommend this place to all. Thanks!

This is a excellent community. A very nice place for seniors. very clean community and the rooms were well taken care of. I think that others should consider this location for good care. The staff gave excellent care and were very helpful.

What they did well as excellent customer service from the beginning to the end. The director was very active in helping me and walking me through everything and explaining it all. The staff was awesome and did everything to make my loved one comfortable there.

As a new place for my dad Agape Heritage Home seems to have been a very good choice from what I have seen. The place is very clean and the workers are caring. The manager is excellent! My father has dementia and from what I have seen so far the manager is trying very hard to ensure that my dad's stay is as comfortable as possible. Unfortunately, I found the place myself. I was expecting more help from A Place for Mom but I never got it.

Agape was the first place we visited when looking for a place for our mother. We are very happy with the homey atmosphere.

This is my first experience with placing someone in a home. My Aunt suffers from Alzheimers/dementia & went directly from hospital to Agape Heritage Home because she could no longer live alone. I had visited Agape Heritage Home the day before she was discharged from the hospital & actually was desperate but the home has proven to be a god-send. So far, I am very pleased with this facility. My aunt has been there for a month and I have visited at different times of the day and evening and the manager & staff are very nice and caring. The home has always been clean. The staff get the patients up every day to have meals together and watch television in the den together which I believe gives them a sense of family and provides a home-like atmosphere. The patients are always clean and the only odors that I have smelled have been from food coooking. The manager has been very "hands-on" in the care of the patients and their well-being. He knows when to involve the family & I feel that he knows what's best for his patients and his staff. I feel a sense of relief knowing my Aunt is being well cared for.

The service and care my Aunt is receiving at Agape Heritage Home is exceptional. We are very pleased with the warm and loving staff. The assistance I have received is superb. The manager is very helpful and knowledgeable. We are very appreciative of the display of kindness that is shown to my family.