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Guardian Angel Senior Services Inc.

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14 reviews
3 communities

Guardian Angel Senior Services Inc. community listings

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Guardian Angel Senior Services, Inc - North Billerica

1 Surrey Circle, Ste 203, North Billerica, MA 01862

Starting at$X,XXX+ monthly
Photo of Guardian Angel Senior Services, Inc - North Billerica
2
2 Photos available

The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical...

Provides: Home Care

Guardian Angel Senior Services was founded in September of 2003 based on a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We embrace being a family based company that provides an attentive yet subtle style of care. Our Vision is to be the...

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Guardian Angel Senior Services -Worcester

206 Southbridge Street, Auburn, MA 01501

Starting at$X,XXX+ monthly
1
1 Photos available

We have been really impressed with the people they have sent our family so far. Everyone has been friendly, attentive to our mother which is very important. The value for the money is completely worth it,...

Provides: Home Care

Guardian Angel Senior Services Inc. - Lynnfield

40 Salem st., Suite 8, Lynnfield, MA 01940

Starting at$X,XXX+ monthly
1
1 Photos available

We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did...

Provides: Home Care

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Viewing 1-3 out of 3 communities

Reviews
for Guardian Angel Senior Services Inc.

A Place for Mom has scored Guardian Angel Senior Services Inc. with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Guardian Angel Senior Services Inc. has 14 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
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3
1
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3
Date Submitted
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Reviewer
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10
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Care Received
14
1-14 of 14 reviews
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5.0
anonymous - Family/Friend
Home Care
February 15, 2022
Verified Review
overall very impressed

We have been really impressed with the people they have sent our family so far. Everyone has been friendly, attentive to our mother which is very important. The value for the money is completely worth it, we would recommend to others

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Paula LaRosa - Toured community
Home Care
April 1, 2020
Angels

They are exceptional! All of them are angels. They care for my 96 year old Dad in Saugus, Ma. They go the extra step. So grateful. The family all lives out of state and we don't know what we would do with them. My Dad agrees. [name removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous
Home Care
May 10, 2016
Verified Review
Very good service!

We're very happy with how things turned out with Guardian Angel! Every caregiver they sent was nothing but friendly and professional, and we never had any issues with scheduling or cancellations.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
January 25, 2016
Verified Review
They were great!

They were great! They were reliable, and we didn't have any issues with them. I will probably use them again if the need comes up.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Home Care
September 17, 2015
Verified Review
They have been great.

They have been great. We have been happy with them so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Family/Friend
Home Care
November 8, 2016
Verified Review
They Are Very Great

The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical therapist has asked. They are ready to help and leave the home after they are done. It is nice to have a piece of mind when my mom is getting high quality care.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Family/Friend
Home Care
April 23, 2021
Verified Review
Good experience

We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did have a couple times where the caregivers did not show up, but for the most part everything was good.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

3


4.0
anonymous - Family/Friend
Home Care
March 30, 2017
Verified Review
Doing Well

My loved one is doing well since she started to receive services from this home care agency.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Home Care
January 4, 2016
Verified Review
They were great when we used them.

They were great when we used them. We didn't have any issues and billing was smooth as well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Family/Friend
Home Care
August 3, 2016
Verified Review
Guardian Angel Senior Services has great staff!

They help my mother in law with transportation and with cleaning. They have made my mother in law very comfortable and has enjoyed most of the staff that has come out. They do however, have a large amount of turnover which makes it difficult for her to build rapport with any of the staff. There have been a few occasions that they did not arrive as scheduled.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
anonymous - Toured community
Home Care
June 26, 2016
Vacation

Good initial impression ;however, follow-thru Very poorDan given all details but,again, no commitment evident!

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.0
Julie G - Family/Friend
Home Care
June 22, 2021
Verified Review
Don't Recommend Guardian Angel Care to Anyone Needing CNA Care

The management was transferred to another location and once this happened the staff would be late or not arrive at all. Often I would get a phone call late at night, that there wouldn't be a caregiver the next day. This was up to me to call and let the other resident staff know. The phone call wasn't referred to anyone, after I called the emergency number for the company until the following day. I was very disappointed and this created a lot more stress for me than I was expecting. I was constantly calling to make sure I wasn't being billed for those dates the caregivers didn't show. There was no communication between the caregivers. I was told I had to provide the caregivers a notebook to communicate with each other. The details in the notebook weren't detailed at all. They aren't worth the money, I had to request changes to the bill, and it was hard to read the bills. There were different rates for the shift differentials and these didn't make sense. It made it harder to read and understand the bills.

Cleanliness

No data collected

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
anonymous - Toured community
Home Care
February 23, 2019

The initial visit by case manager with client goes very well. Sadly, the shortage of professional caregivers, and schedulers who make bad choices when matching the caregiver and client. can create alot of stress between client, caregiver and the families of the client. Would not recommend Guardian Angel Senior Services. They are out to make money for themselves.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
anonymous - Family/Friend
Home Care
March 22, 2020

The services that they have provided my father-in-law have been less than satisfactory which is putting it nicely. The workers that come into the home have been very nice for the most part but when someone calls out, there is nobody to come in to substitute for them. Working in the health care field, I find that completely unacceptable. My father-in-law is a 74 year old veteran that can barely fend for himself. It is very concerning when I find out that his PCA has not shown up for his or her shift and he is still laying in bed, not having any breakfast or lunch and has not had anyone there to cue him for his AM or 12:00 meds. He is a diabetic and it is very important for him to eat and keep a well balanced diet, never mind his other health concerns that are semi controlled with his medications. With that being said, this past week has been the worst of it all with complete neglect and lack of care from this company with no concern for his well being. Unfortunately due to this company being the recommendation from his VA hospital, this is what was we thought would be safe and financially responsible for him but has turned out to be a weakness. I would never recommend this company to anyone who is looking for help for a loved one. Please look for other options. I wish we did!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


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