MD Senior Living

My mother was a resident at my Chateaux home. Not only was it a beautiful home but the Caregivers were all so great. I am thankful for the Care both to my mother and myself that was given especially in the end stage.

I was blown away when I first laid eyes on this home - It's so beautiful! Less than a month after moving my dad in the manager at the time was removed. I've not been able to communicate with her anyway but the manager that jumped in has really shown us how this experience is done. The care staff and manager is truly the best!

I can’t say enough good things about the care staff at Valencia. They were the second out of six homes we toured and we chose them because of [name removed]. There was something really special about [name removed] and how she spoke to and engaged with my mom that won me over. The home of course was nice much like the others that we saw however, it was the care staff that made all the difference. [names removed] took really good care of my parents. As if they were their grandparents. Valencia is a beautiful home in a custom neighborhood with an enormous backyard. Lots of events and activities for them to do. But it was the staff that made it all worth it for us. They truly treated my parents like family. And I cannot thank them enough for their kindness and generosity.

My aunt had a problem with a few different facilities in the past so I was very skeptical. when I came to this home I immediately felt an overwhelming inviting feeling of home. The resident seemed happy and excited the place smelled amazing and the employees were very nice sweet and welcoming. The manager I believe her name was [name removed] sealed the deal!! I have a problem with caregivers who don't know how to care properly and she understood that. My aunty enjoyed every moment of that home until God called her home I am forever grateful to the amazing staff and manager who loved and cared for my auntie as if she was their own. I wish I could give them 10 stars but they only allow five thank you again.

I never wanted to put my dad in a home but after an incident happened I knew it was best for him I searched for a very long time because i couldnt find a facility that i was comfortable putting him in a friend of mine mentioned these homes and that is how i found the Valencia i wish i had found it sooner. My dad is doing so much better and he is the happiest that i have seen him in a long time i really appreciate all that they have done for him

i was taking care of my husband by myself for about 6 years but it became to much for me to handle on my own and all of my children live out of state, I hesitated on putting him in a home because I personally didn't want to be put in one but after visiting the Valencia I felt this was the home for him and maybe in the future the home for me.

It took me a while to find a place that I truly felt comfortable placing my father but once I went and toured the home I knew that this was going to be the best place for him and after seeing first hand how happy and well taken care of the residents were it truly put my mind at ease and really let me know that he would be receiving the best care that he needs

[name removed] (manager) does a wonderful job and goes above and beyond for all residents by making sure they are all taken care of. This facility displays commitment, dedication, and truly cares. Definitely 5 Stars all around!

My family members used to live in a large assisted living facility, which we didn't have the best experience with. That was, until we found North Scottsdale Retreat. The difference is just astounding. The staff-resident ratio makes for more personalized care and better communication. Jessica is absolutely amazing! She works non-stop (I have received emails with updates at both 4am and 10pm from her). She not only cares for all her residents, but is on top of everything!!

The atmosphere is homie the caregivers are friendly everyone is well cared for happy welfare this is a lovely place for a loved one. Every time I am at this lovely home I am greeted with kindness and friendliness and it puts a smile on my face to see my elderly well cared for.

I looked at a lot of facilities and homes before I chose this one. The care and love they show my father is everything I could have hoped for, and more! The manager, [name removed], always is available via text or a phone call and very much makes the house feel like everyone is part of a big family!

My mother loves this place. I love the way they treat it like one big family they really make you feel included in everything it was hard, putting her in a home, but seeing how well she is doing at the retreat Im so happy I did so.

The North Scottsdale Retreat's staff and Manager has really made something that was so difficult to wade through while feeling at a loss for my dad since his memory has been slipping. I wanted to be his caregiver and learned from the experience and insight while my dad is at this home that I can relax and trust that he is being well cared for making my days with him far more enjoyable. I cannot express what a productive and experienced group of people have done in understanding and doing such a great job not only with my dad's needs but our family's needs at the same time.

My amazing 98-year-old grandma spent 7 months at Valencia. We and Grandma fell in love with a few of the caregivers, so this shout-out is to [name removed], [name removed], and [name removed]! Grandma (GG) wasn't easy but they all came around to her and got their "boops" on the nose and "pats" of appreciation. The caregivers are really what makes the place and these 3 ladies were exemplary in their care for our GG.

Since day one this place has been nothing but an inspiration for success for both Residents and employees I just want to say thank you for all your hospitality and being very understanding of any situation our daily lives throw at us

I just want to thank North Scottsdale retreat for their amazing care. They have give our grandma since she’s been there. The stuff is amazing. We see how they are with all the residents they treat them all like family Every time we go to visit it’s clean all the residents are up and dressed. You can tell they really care about their job and just how they run their house. It’s so amazing you could tell the residence really love it there and the staff have said it’s more than a job to them It’s like family and when you are there, you can tell it’s about family and not just a job to them all the staff there are amazing there isn’t even one to name out more than the other. They’re all just s.o amazing loving and caring. I would let people know about North Scottsdale. Their manager. [name removed] is amazing. I just want to say thank you to [name removed] and all her staff for being so amazing with their job. If I could give more than five stars, I would.

Caregivers are very nice. Food better than most places. We picked this community because it was closest to my home.

North Scottsdsle Retreat - is a very clean, warm, loving home. The staff are all very caring from the Manager-[name removed] to all of the caregivers. Everyone works very hard to meet all of the residents needs and requests. I highly recommend [name removed] to anyone looking to place their loved one in North Scottsdale.

There have been a lot of changes over the last 6 months and I have to say I was worried at first but with my dads dementia being as severe as it is I had to just wait things out. I have to give credit where credit is due. The Manager [name removed] has made a lot of promises from day one and has not let us down. The home has had turn over which was to be expected but the communication she gives is the best one could hope for. The caregivers that are there have been consistent for the most part now for a while and they know my dad really well. I am so happy with the whole group and couldnt of asked for anything more. So happy with the positive changes. It couldve been a nightmare.

Probably the hardest decision I have ever made was to place my dad in assisted living. The team at NSR now is a refreshing change. Caring, involved and good at what I imagine is a very difficult job. As the family member I really appreciate the care and communication I and my dad receive. Thanks to [name removed] and her team.