Karolwood Gardens

My sister is in memory care and she loves it. She has Dementia and sometimes she is not the same character, but they just deal with it. I would recommend this facility to family and friends.

Karolwood Gardens is a good place to have a loved one. The staff were great and showed that they really cared.

My loved one liked the food a lot. We really enjoyed her experience there. We were very satisfied. Of all the places, that we looked at, it has the most bang for the buck. I would recommend to other families.

They are wonderful. Meals and meds on time for my father-in-law. Friendly staff always helpful when we have questions. Would like for them to knock on resident's door to invite to group activities. We have told father-in-law about the activities but he forgets. Always clean and refreshed (no strange smells, no messes in the floor).

I toured this community 3 weeks ago and fell in love with the staff and the atmosphere. It is perfect for what we were looking for. I moved my mom in the community a week ago and she is really enjoying herself. They had live music on Friday outside and she just ranted about how fun it was. She said the food is really good.

I have a friend that lives there and they had a family parade event and I was allowed to attend. It was very nice the residents seemed so happy and they really enjoyed themselves. The staff looked just as excited it was nice. I really have enjoyed being apart of all the events. I have also enjoyed virtual visits with my friend. She seems to be so happy there. I may join her in the next 5 years.

My father is on the memory care unit. The staff to resident ratio is very good. That was a big deal for us when placing him. The staff really are able to take their time and care for him the way we would wamt to ourselves. I really appreciate them.

Finding a place that genuinely cares for your love one is hard. Province Place of Maryview is not your average assisted living facility. Instead of just taking your money and filling a spot, they actually take the time to see if your love one is a good fit for them. Meaning that want to give and provide the best care. If they cannot do that, they tell you. My mother was treated like a queen. The whole staff knows their job and they cross every t and dot every I. Outside of their roles they provided my mom with love, companionship, activities, delicious food and a safe environment. My family was able to relax more knowing that our mom was in good hands. You are able to come and go at any time to check on your love one. That was very important to me. I was able to (spot check) in the beginning to make sure mom was treated properly. That (spot checking) did not last long at all- mom was ok and adjusted very well. My mom passed 8/21/2018 and she passed with dignity and love while being a resident on Province Place of Maryview. She did not have to leave when her health declined. The director, nurses and staff worked very closely with Hospice and my mom passed peacefully. This place treats their residences like family.

This is a wonderful place too have a family member if they require help. I was very pleased and felt very safe with the choice.

I loved that this one has all their rooms in neighborhood styles with private eating areas and living rooms.

All the caretakers seem to truly care about the residents and getting to know them. Its hard to find somewhere where the people are sincere and the staff here is which makes me feel very good about my decision.

My mother-in-law died peacefully at 97 after two years in P.P. She started in a gorgeous apartment there with my f-i-l, now 90. As her dementia progressed, she moved down to the "memory care" unit. He moved to a studio apartment. She was so well loved by staff. He's been there 4 years now. My f-i-l, a more difficult person, has grown to love the place. He enjoys the many activities, the other residents and, of course, the staff. The food there is always delicious, according to him, the other residents, and yours truly. At $42,000 a year for him, it's really a very good deal. The residents are respected, clean, loved, and appreciated. I love the staff. The place itself is beautiful. My husband and I can travel and know that my f-i-l is safe and well-cared for. We sure made the right choice.

Province Place feels more like a home rather than a retirement / assisted living facility. That's the primary reason we chose Province Place.

I was impressed with the Province staff and facility from my first visit. The one feature of the facility that stood out above the others I visited was the community structure. The separate communities within the facility was a concept i had not seen in the 8 other facilities I had visited. I think this structure really helped ease the transition phase and meant my mother could learn to initially live in this new environment with a smaller number of people rather than all of the residents all at once. The facility is very clean, very modern, and the location is especially good. Every member of the staff I have come into contact with has been especially helpful and professional. I would and have recommended Province Place to others.

I'll tell ya the truth, Province Place is great, but for my dad it didn't work out, but it wouldn't have worked at any place. That place is wonderful though, I would highly recommend them, I've already told my kids that where I want to go. I really don't know what happened, hindsight being 20/20 I think it might have been a sun downing issue. He's not really at that point yet but I think there was a mix-up with the doctors orders and they wouldn't give him his sleeping medication. I was really hopeful it would work, he loved it when he was there, he went and had lunch and loved his room and he was there having a great time all day. But it was not the facility at all, they were great, they did everything, I didn't even look anywhere else because if he wasn't happy here, he wouldn't be happy anywhere.

This is one of my top 3. The residents were very happy and said they enjoyed living there. I liked the 'neighborhood community' concept. Each community is self-contained but residents can visit between communities. Cost is about ehat Mom pays now. .

I like the "neighborhood" set up with only 10 residents per section which shared dining facilities,living room,kitchenette.Liked the 2 bedroom set up apartment as well.

My loved one and I were previously residents at Karolwood Gardens of Portsmouth and overall, the experience was pretty good. The food was good at first and then it became terrible. There was also constant rotation in the management staff. I liked the set up of the facility, with the small neighborhoods. The 2 bedroom suite was nice. I liked having the microwave, fridge and freezer. They kept our apartment clean, but there were other areas that weren't. The laundry rooms were dirty and clothes got left in there when the staff did laundry. Some other floors and public rooms weren't very clean. Some staff were friendly and some were not. Then there were the groups that met outside, left the pagers inside and didn't respond to resident calls. That was one of the most frustrating things. We didn't get involved in very many activities. I did go to the exercise class, which was good. There was a problem with my loved one getting his meds in a timely, regular time. The price was pretty good.

I think the facility is good for my mother, yes some things could be better but overall I am pleased. We picked this community, because of the price and I thought it would be a good match for my mother and her needs.

We toured with Karolwood Gardens and it was too small (resident size) and seemed under-resourced. It was a bit depressing as well.