Omega Senior Living

My mom has lived at Pearl City Place for 17 months. It is a very warm and homey atmosphere. She really likes it. She has a lot of friends there. The director and nurse are very good and caring. The nurse is a RN and there full time. The director is also a LPN nurse. The activity director does a lot of things with the residents like Bingo, birthday parties, painting nails, movies, games and more. They just got a bus a few months ago. She has taken them on outings to movie, art museum, Discovery Center, lunch outing and Festival of Trees. They have had breakfast with cops and firemen too. They have two cooks that are very good. One of the cooks is a Chef. We are very pleased with the management at Pearl City Place.

My mom was a resident at Westgate Assisted Living for a short time and they were fantastic. My mom loved it here and they took very good care of her. The staff was very nice. The food was really good. I would definitely recommend this facility to others.

They are very attentive to my mother's needs and when she has had a complaint it has been addressed in a timely manner. I think that the director of nursing could improve on replying to questions that I have had. I have left several messages and have not received a call back. The main thing my mother likes it there are a number of activities she is able to participate with. She has made friends and doesn't feel alone there.

The Atrium is a good place to live. The atmosphere here is open and friendly. The design of the building adds to that, hence the name- The Atrium. It's a 7 story building and there are 2 sections in between with glass elevators. All of the apartment hallways open up to the atrium. One of the comforts to us is that if we get sick we don't have to move to another facility, we can stay here and move from Independent Living to Assisted Living. I've seen that side and heard a lot about it and it's all been good things. The food in the middle of a transition, so I rated that a little lower. That's probably the biggest problem that we've had here, the menu change from the food service that the facility uses. It hasn't gone well, but they're slowly but surely improving it. The overall quality of the food is quite good, salads are good, and the soup is to die for. I don't go a meal without also having soup. The Tomato Bisque is the best! There's always dessert and a soup of the day. There are so many activities and things to stay busy (book club, bridge group etc) and outings to the casino, to the dog park with our pets, and to other local places (Louisburg Cider Mill, Men's Day out/lunch at Hooters, etc). Whatever is going on around town, there's usually a planned trip/busing available to attend the event. I feel very welcomed and appreciated here. The staff knows us by name and make it a point to be familiar with us. In the mornings, they'll watch the glass elevators and see who is coming down to dining. They know us and what we like and they have our preferences ready for us (coffee or tea made how we like it, etc). Our apartment is really nice. The building used to be a hotel, but they converted it nicely to Independent and Assisted Living. It's quiet and we don't hear noise from our neighbors. They have plenty of parking and allow pets. They decorate beautifully for holidays. It's affordable, also. Before moving here, my husband and I still had a mortgage. That said, it's still more cost effective for us to live here than it was to live at home WITH our mortgage. This community is a good mix of mostly Protestant, Catholic, and Jewish faiths and residents are open and respectful to all. We have 3 residents whom are Priests and have daily Mass. Even from our tour, the atmosphere of this facility really stuck out to us. Residents are active/interactive and open minded. I'm an extrovert and my husband is not, but it's a great fit for both of us which is really great! I have and will continue to recommend them to family and friends. I'd also like to add for others, during your search don't be afraid to negotiate cost with any place. There's always room for negotiation, especially with moving 2 residents in versus one, activity fees, and monthly specials. A filled apartment is much more profitable than a vacant one. It's a business when it comes to cost and you have to approach it as such.

The Atrium has been a great experience so far, occasionally the staff may have a slight attitude but what they lack is made up for by the communities environment. Our loved one has a blood sugar issue and she has been really happy with the meals it is a big improvement. She is engaged a lot more and is surrounding herself with some really great people. The activities are good.

They're not quite as good as before Covid, but it's still a very friendly community. You'd better stay healthy or you won't be able to stay here. If you're on a special diet or anything ,forget about it. The staff was very good. It's just not great if your loved one gets sick and requires more care.

Moved in with my wife in 2016 and I dont think I would have been able to handle her unexpected passing without the help of the staff here and the support of my neighbors. Since my wife has been gone, I have still been able to be cared for and yet maintain my independence. I like that I can jump in my car in and go visit family or have them over to my apartment.

Its a nice place to live. I enjoy staying busy and living here with my wife.

Good neighbors, I also enjoy the events held here. Not only can I attend events within the building but we also travel outside of the community. I particularly enjoy going on our monthly Casino trips. One thing that I most value is that I believe in giving back, and I am able to do that here with monthly fundraisers that are hosted here. Not only do I think this is a great community for myself, but also my son. He needs Memory Care and I had him moved from Dubuque Iowa to Prairie Hills at Ottumwa so that he could receive proper care and attention. I really like that I can visit him any time or day of the week.

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy! I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.

All of the staff know who you are here and genuinely care about how you feel. I was worried I wouldn't like talking to anyone here but I have made friends with my neighbors quickly because of all the activities the community offers. Also, the food couldn't be any better!

Everyone is good and kind here. The staff are good at helping us navigate this pandemic and keeping us safe. I also appreciate that they have helped me order my toiletries and food items online so I do not have to go out to stores.

The staff here are friendly and good to you. The food is superb and delicious, I enjoy being able to have biscuits and gravy every morning. It is very clean here and I have the support of trained staff. I also enjoy visiting with fellow Veterans.

This team is a phenomenal example of what an attitude of serving looks like. Every resident is valued and respected and staff look for ways to make their days better.

Prairie Hills at Ottumwa is the only choice when it comes to senior living in Wapello County Iowa. The staff are well trained, med managed and take pride in their Community. Prairie Hills has both staff and residents who have been there for 10+ years. They are located on the Northside of Ottumwa, quietly tucked back off Rochester Road. Residents have access to a gym, spa, salon, activities, and bussing services. There is also an onsite memory care neighborhood. The memory care neighborhood is most impressive with their Montessori style approach to care and helping residents maintain independence. I really love watching their partnerships with music and pet therapy groups in the greater Ottumwa area. Nothing compares to the service and care at Prairie Hills.

We placed my mother on August 5, 2019, after she was removed from another community. My mother passed away on August 25, 2019. We were not pleased with the care she previously received. Our decision to move her was an excellent decision. The staff was superior. Mom was in memory care, and she was an exiter, someone who constantly sought to return to her home, the home of her childhood. Staff was patient, kind and attentive. Mom wanted nothing but to go home. Her dementia caused behavioral issues but the staff understood and worked with her. They accepted her disease and worked to make her time better. Mom fired them, she told them she owned the building yet they respected her and met her where she was in her disease. They didn't mock her or make fun of her disease or its symptoms. She was always clean. She liked the foods they prepared. The building had no odor. She received her medications in a timely manner, and her room was cleaned. Everything they did they focused on her comfort. Most importantly they didn't treat her as a victim of Alzheimer's but a person, as a mother, a friend. Our family only has good words for this community. They told us they understood the disease process, and they did. Her last days were filled with kindness, compassion, and dignity. I wish we would have placed her there sooner. It is wonderful, the administrator (Melissa) and her team deserve accolades for delivering on their promises.

The entire staff is dedicated to the well-being of their residents. My father was reluctant to leave his home after more than sixty years. It was the best move he could have made. I believe it has added years to his life.