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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 65 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,355 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,355 reviews
65 communities
3 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 65 communities
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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
51 reviews

The place is great! We are so grateful for Merrill Gardens at West Chester. It's absolutely the best place for my father. The staff and GM are unbelievable, attuned to my Father's Day, his comings and goings...

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Roseville

1275 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
62 reviews

Truewood by Merrill, Roseville is a friendly place to live with plenty of activities and daily meals. The rooms are reasonably priced. The building and grounds are kept clean.. The staff are friendly and...

Most Friendly
Provides: Independent Living

Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.4
Review Score
65 reviews

She loves it there except for the food. She says it is so bad, with only a few exceptions. I have to supply her with so many meals. Lots of $ spent on food because she will not eat most of theirs and...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
9.9
Review Score
16 reviews

What our family likes the most about Turners Rock Senior Living is their staff and their great management. The staff have a caring attitude, and they have quick response times. The meals that are prepared...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.7
Review Score
9 reviews

Our experience was excellent and continues to be so. [name removed] loves her apartment and the area is very convenient. I would recommend Merrill Gardens to anyone. It's beautiful and didn't feel like...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.6
Review Score
51 reviews

Staff is very attentive and good at what they do. The room is clean most of the time good the laundries done as well as were requested and paid for. The food is I call it "bow in a bag" but it's all prep 90%...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
36 reviews

Facility is so nice, clean, staff is great, food is good, move in was great no issues. I would recommend it to others. It's a great place, my dad is so happy living there!

Provides: Independent Living

Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.6
Review Score
48 reviews

I love it here. I feel like I have come home. The people who work here are exceptional and most residents are nice too. The food is so much better here. It is hard to explain how much better this place is....

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.5
Review Score
13 reviews

I would tell a friend that APlace For Mom was the answer to all of our questions and a blessing in helping us find the right place for my dad. We worked closely with [name removed] and she was just so...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
47 reviews

We chose Merrill Gardens at Barkley Place because of the location and my mother liked the facility best. The staff are very friendly and engaging. New tenant orientation is very good and welcoming....

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

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Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.5
Review Score
37 reviews

I found the staff friendly and very accommodating to my friend. They always acknowledge her by name, which made her feel at home. The moving process was smooth and easy. The meals are okay, but not terrific....

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services, including diabetic...

... Read more

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
20
20 Photos available
9
9 Floor plans available
9.4
Review Score
58 reviews

WE chose Merrill Gardens because it was close to our new home and they had vacancies. My loved ones are safe at Merrill Gardens. The staff are friendly and genuinely care about the residents.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.3
Review Score
53 reviews

Staff have been very welcoming and friendly, including them all knowing her name immediately. We celebrated mom's 80th birthday a month after she moved in and they went out of their way to set up a room for...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.3
Review Score
38 reviews

My mother, [name removed], has been a resident of the pines for over 2 years. I have always been very pleased with the care she has received. The staff is always very helpful and pleasant to deal with.

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.3
Review Score
36 reviews

It's been a wonderful place for my mom. Try to negotiate on the non returnable deposit if needed because of your situation or finances. The staff has been great and has very little turn over. Also the...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Merrill Gardens at West Covina

1400 W West Covina Pkwy, West Covina, CA 91790

Starting at$X,XXX+ monthly
22
22 Photos available
5
5 Floor plans available
9.2
Review Score
17 reviews

My Dad was reluctant to move into assisted living. Just after a few weeks, he was dining with new friends, and participating in new activities. The community is clean and neat, and the staff is top notch!...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at West Covina offers senior living just south of the foothills of the San Gabriel Mountains. Providing independent living, assisted living and memory care, this new community is located east of downtown Los Angeles, near shopping and dining.Merrill Gardens at West Covina is...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
40 reviews

They were all so very helpful. No complaints at all. I wouldn't hesitate to make a referral. It just wasn't a good time for my mom who made the decision., she was only there for about 30 days. It was great...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.2
Review Score
20 reviews

My loved one is a resident at Pine Rock Manor. Right now, my impression is that it's a very laid back place that feels like home. The weekday nursing staff seem very caring, as is the nursing director. The...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Fig Garden

6035 N Marks Ave, Fresno, CA 93711

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.2
Review Score
56 reviews

We are very happy with Truewood by Merrill, Fig Garden. We really like the facility itself as well as the friendliness of the staff members. Based on the experience we have had so far we would absolutely...

Provides: Independent Living

Truewood by Merrill, Fig Garden provides a fulfilling, independent lifestyle in a welcoming environment.Located in a quiet corner of Fresno, you'll love the tasteful elegance of our facilities and the genuine warmth of our staff. Residents also appreciate the convenience of being minutes from...

... Read more

Truewood by Merrill, Charlotte Center

18400 Cochran Boulevard, Port Charlotte, FL 33948

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
90 reviews

My loved one was a resident at Truewood by Merrill Charlotte Center and most everything was great. I would recommend this facility to others.

Provides: Assisted Living, Memory Care

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in assisted living and memory care from a family-owned company that knows connection is everything.Residents of our assisted living and memory care community love our neighborhood...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.0
Review Score
60 reviews

Truewood Glen Riddle is a friendly and caring facility. We are very happy with our choice here. As far as the food goes, they need to serve meals hot!

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.0
Review Score
13 reviews

Having been a resident here for almost a year, Truewood by Merrill Scottsdale community and I are virtually a perfect fit. We have it all: terrific residents, competent and caring staff, tasty and wholesome...

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
80 reviews

Staff is extremely helpful The facility is old but they are doing a good job at keeping it safe The food needs to be better quality. Also it would be great to have different types of eggs in the morning...

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Willow Glen

1420 Curci Drive, San Jose, CA 95126

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.0
Review Score
55 reviews

The staff make it a priority to know your name right away. When I walk around with my dad, they all say hi with his name. It makes him feel like at home. Some of the communication hasn't been as clear, but...

Provides: Assisted Living, Memory Care

Set in San Jose's Willow Glen neighborhood, Merrill Gardens at Willow Glen offers easy senior living in a modern building with large apartments. Enjoy the small-town feel and being within walking distance of outdoor cafes, coffee shops, boutiques and bookstores. The high-ceilinged, airy building...

... Read more

Merrill Gardens at Auburn

18 1st St SE, Auburn, WA 98002

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
8.9
Review Score
18 reviews

I would recommend them for their loved ones as long as the cost is not prohibitive. The facility is very nice, great care and lots of activities and services for the residents are available. I picked this...

Provides: Assisted Living, Memory Care, Independent Living

We offer senior living in the heart of charming downtown Auburn, near the transit center and city hall. Enjoy living in the middle of downtown Auburn, close to a variety of stores, multiple restaurants, entertainment options and the Sounder train station.The community offers spacious private...

... Read more
Viewing 1-25 out of 65 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,355 reviews

Review Score

2,355 reviews
8.8

Out of 10


5 star

57%

4 star

28%

3 star

9%

2 star

4%

1 star

5%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 697 reviews in the last 2 years. Over all time, Merrill Gardens has 2,355 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,335
651
190
84
95
Date Submitted
178
327
697
Reviewer
240
1,345
704
30
Care Received
627
649
1,079
1-20 of 2355 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
April 4, 2024
Verified Review
Merrill Gardens at Glen Mills

Staff is very friendly and care a lot about the residence. My mother fits in well there as everyone is friendly. The value is rated a 4 due to the 8% increase on the first year anniversary, that was harsh.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Kim G - Family/Friend
Assisted Living
April 2, 2024
Verified Review
Exceptional Home for Mom & Dad

It's all about the leadership. Shane runs the place and he is so full of love for everyone, residents, staff and families. It's rare to fine someone this gentle, caring, and thoughtful. That transcends your all the staff, who work hard, sometimes to exhaustion, to help one another and the residents. I've never seen or heard an unkind or thoughtless word or deed. I can only hope to find such a place when it's my time to choose.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Thalia - Family/Friend
Memory Care
March 22, 2024
Verified Review
Our Experience

My loved one was a resident at Merrill Gardens at Rolling Hills Estates in Memory Care. The staff on the Memory Care floor were exceptional! Everything about the experience was great. I do have one suggestion: that the office staff be more knowledgeable about the tiers of service and how much things cost/how they are calculated.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Scott O - Family/Friend
Memory Care
March 22, 2024
Verified Review
Our experience at Merrill Gardens

Merrill gardens and the staff at Willow Glen are the perfect fit for my mother and I'm very satisfied.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan - Family/Friend
Assisted Living
March 21, 2024
Verified Review
Review for Merrill Gardens at West Chester

The place is great! We are so grateful for Merrill Gardens at West Chester. It's absolutely the best place for my father. The staff and GM are unbelievable, attuned to my Father's Day, his comings and goings and are so kind. I was looking for a facility where he could age in place and we found it. I enthusiastically recommend it but most importantly the biggest critic, my dad, gives MG a big thumbs up. Before MG my father was at a huge senior community which no longer worked for him. I wish I would have known about MG earlier. If you're looking for a senior living place for a loved one, make sure you visit Merrill Gardens at West Chester.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 15, 2024
Verified Review

I would recommend this facility to others. Friendly and attentive staff. Move in smooth. Keep in touch with family. Food good, but not gourmet. But can order whatever they want. Plus can pre order and eat in room. Always clean. Hubby bed made daily and helps with shower. Laundry done. Pub parties often and fun. I join often. Nurses come often to room and redress wounds. Lots of daily activities. They just had rate increase, but still less than most other places I have seen.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 14, 2024
Verified Review
Wonderful facility, great staff, would definitely recommend

We like the overall feel of the facility; it's very nice yet still has a welcoming/ relaxed atmosphere. Service & staff are very friendly & attentive.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John Feeny - Family/Friend
Memory Care
March 14, 2024
Very pleased with the care mom is receiving.

My mother, [name removed], has been a resident of the pines for over 2 years. I have always been very pleased with the care she has received. The staff is always very helpful and pleasant to deal with.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
TW - Family/Friend
Assisted Living
March 13, 2024
Verified Review
Review for Holden Southcenter Assisted Living and Memory Care

Unfortunately, my father-in-law passed shortly after we moved him into the community, so our overall experience was somewhat limited. That said, it seemed like a great place. The staff was awesome, especially under difficult circumstances. I wish he had had more time there

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
March 13, 2024
Verified Review
A safe place

Staff is extremely helpful The facility is old but they are doing a good job at keeping it safe The food needs to be better quality. Also it would be great to have different types of eggs in the morning They raised my rent to $225. I am on a fixed income so with this raise it doesn't leave me with much money I live in a studio apartment with no view just a view of the rooftops

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

1


5.0
Meg - Family/Friend
Assisted Living
March 12, 2024
Compassionate Care

It is with great pleasure I tell you how pleased I am with the excellent care my boyfriend's mother is given at The Pines of Newmarket. During the several times I have accompanied him there to visit his mother, I have seen the loving, compassionate care she consistently receives from the outstanding caregivers employed there as well as from management personnel. The thing I love best about the Pines is that the care being provided is genuine and never rings a false note. I would recommend the Pines to anyone looking for an excellent place for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon M - Family/Friend
Memory Care
March 12, 2024
A Plus Care for Mom, Great Staff!

My mother has been at The Pines of Newmarket for 2-1/2 years. From the beginning, I knew it was the right place for her. The nursing and care staff all take the time to get to know her, they know what she likes, or doesn't like, and they respect her preferences. If she doesn't like what's on the menu, they provide something else. [names removed] of the administration are always pleasant and ready to help the family with any needs. The nursing and care staff are very kind to Mom and the family. [names removed] and others whose names I'm unsure of, usually stop to speak to Mom and the family. The facility is clean and well-maintained. There are bulletin boards with information about the day, and upcoming activities. We arrive to visit mid-morning, and there is always something going on such as live music, a game of Bingo, reading aloud about history or current events, or a craft activity. I highly recommend The Pines of Newmarket to anyone in need of care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dale - Family/Friend
Assisted Living
March 11, 2024
Verified Review
Recommended

Very friendly, staff knows everyone's name, good facilities, good food. Recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

2

Staff

5

Value for Cost

5


5.0
Debra H
Memory Care
March 9, 2024
Flawless

The place for Mom helped me execute the tour visit at the facility of The Pines of New Market by setting up everything that was needed to visit and tour . [name removed] prepped us with information on what to see and ask about the facility.It gives the family more confidence when your informed of your surroundings.Price factors ,cleanliness and care was always number one factors to consider.[name removed] had those answers and as we toured we confirmed that [name removed] picked out a great facility for our love one to live at the Pines of New market.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
James - Family/Friend
Memory Care
March 7, 2024
Happy She's Here

My mother has been a resident of The Pines of Newmarket for over a year now and I couldn't be happier. The staff is outstanding and the management does an excellent job in handling the business. I'd like to single out [name removed] for her outstanding professionalism and laser-focused customer service. I am so glad my family decided on The Pines of Newmarket. I sleep so much better at night, knowing Mom is being so well taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David F - Family/Friend
Memory Care
March 7, 2024
Mom Loves It

We are very pleased with the excellent level of care my mother-in-law, [name removed], is receiving at The Pines. The staff at The Pines is outstanding. They are very attentive to [name removed] needs. [name removed] is in a reclining wheelchair and I appreciate the caregivers getting down to [name removed] eye level to speak directly to her. In addition staff engages [name removed] to get involved in activities such as exercise and mobility. [name removed] enjoys the attention she receives at The Pines.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Barb - Family/Friend
Memory Care
March 7, 2024
Caring Community

My mom is a resident at The Pines of Newmarket, NH. The staff is outstanding. I appreciate the individualized attention my mom receives from the loving and caring employees. They have my mom's best interest at heart and go the extra mile to see she receives the best care possible. The staff is always attentive and in communication with me brothers regarding my mom's care. Thank you!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stephen D - Family/Friend
Memory Care
March 6, 2024
Fantastic Facility

I am delighted to let everyone know how happy and pleased I am with the loving, professional care my mother is receiving at The Pines of Newmarket. The caregivers consistently provide exemplary service and always with kindness, compassion and respect. I am thrilled we selected The Pines at Newmarket and am relieved to know my mother is in such loving hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Amy - Family/Friend
Assisted Living
March 4, 2024
Verified Review
Review for Merrill Gardens at Columbia

It was amazing! Great staff, food, and the apartments are beautiful. I'd highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 4, 2024
Verified Review
My experience with Merrill Gardens

WE chose Merrill Gardens because it was close to our new home and they had vacancies. My loved ones are safe at Merrill Gardens. The staff are friendly and genuinely care about the residents.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


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