Highlands Senior Living

My mother lives at the center. She was diagnosed with dementia. Mom can do something’s for herself but needs assistance some times, all the staff are willing and available to help. I have been at this home different times a day and it has always the same helpful, pleasant staff and good atmosphere. It’s not the newest and could use a little sprucing up (which is in progress we are told) but if you’re looking for some place safe and the staff really care about residents this is the place. Everyone I have talk to there is very helpful but the nurse Lisa has been amazing. We just love every one from director to cook and cleaning staff. Thank y’all so much for taking care of our Mom.

Our family had an in person tour with The Landings at Norcross and we thought it was a great tour experience but at the time they were full and had no availability.

The staff is really great!! Most of them have cared for a family member with dementia so they are compassionate for what they do. Very knowledgeable and able to help navigate the resident and family members. Great facility!Love the staff! I spoke to residents and family and all say staff is great. My mother in law is still trying to acclimate, but likes the staff.

The caring staff, life stations, activities and engagement of the professionals here are reassuring and a blessing. They even have pet therapy! Even with the burst pipes after the big freeze last month is testament to their “All hands on deck” teamwork while providing great care.

The staff treated our family and loved one like we were part of their family. It was an awesome experience for us and my loved one! The meals always looked appetizing. The community had lots of activities for the residents to participate in if they would like to. The staff communication with the family was awesome! I can't say enough good about the community! The administrator, [name removed], and these other staff members: [name removed], [name removed], [name removed], and [name removed]are wonderful!

I am completely satisfied with Jackson Oaks. Highly recommend. Staff is wonderful. I have peace of mind knowing that my parents are being taken care of by such caring people.

Good community, too far from where we wanted to be.

They bring people in to give the residents to give them cognitive test. The staff here seem to know a lot about the industry. There is always someone to answer questions and they are very friendly and cooperative. I would for sure recommend this community over some of the others that I have seen. They are having some maintenance shortages but I think that this is the same for everyone with staff.

We had a wonderful tour with The Landings. The only reason we decided against this facility was due to the smaller apartment size.

The main common area of the community would be a 4 out of 5 stars for cleanliness, but the individual house keeping for our loved ones apartment would be about a 3 out of 5 for cleanliness. However the staff members are all very good, we have yet to meet one that is not friendly towards us. They do a really good job with the activities, they always have plenty going on. The issues is, is that they are all repetitive so it sometimes is hard to keep the residents wanting to go back and keeping them engaged. For us, the value for cost is fairly reasonable.

We chose The Landings because staff were very nice, attentive, and understanding of our situation. They really worked with us and we appreciated that. My mom really likes everyone who works here. The location is great and easy to get to. There are a lot of things around it shopping wise. Once covid us under control they are able to go out and do more activities such as go to games or see plays. The only complaint has been the food, she says it is bland so they could use improvement there. I would recommend.

We chose The Landings based on the size, staff to patient ratio, as well as it worked for us financially. I was satisfied with the staff when I first met them as well. The room sizes here are pretty big, she has a shared room but she still has privacy and has enough space to walk around and have all her furniture. I think for the price it is a great facility. They keep residents involved in many activities, during covid they were taking them on bus rides which was nice. It is smaller so they have time and ability to sit and spend time and get to know them. I would recommend to others looking.

I live in the area and pass by this community almost everyday. I don't have any relatives that live there but I have 3 friends that have placed their loved ones in the community and they are always raving about the great service provided by The Landings. They have told me placing them their was the BEST decision. Great activities throughout the day with personal care needs done in a timely manner. If the time comes when my mom needs assisted living, she will be moving at The Landings.

There is no way I can say enough nice things about the folks at Bentley. The facility is lovely, but it is the staff that make Bentley the unique place it is. They are professional, experienced, and (best of all) genuinely kind. My 92-year-old mother lived there during the last year of her life (she moved from a very new, very expensive, and pretty atrocious facility just outside of Athens where she most decidedly was not thriving), and the care she received in Bentley's Memory Care wing was absolutely first-rate. This summer she went into hospice and passed away at Bentley, and then too the whole staff and administration made a wrenching time far less difficult than it would have been had it not been for the staff's and administration's professionalism as well as their kindness and care. (Executive director [Removed] and Memory Care wing nurse [Removed], in particular, went *far* above and beyond what their jobs required; their compassion and generosity of spirit was truly humbling and overwhelming.) Suffice it to say that I recommend Bentley, with enthusiasm and deep gratitude, to anyone who loves their parents and wants them to receive exceptional care.

This was a wonderful facility when I toured! It was very nice and offered a lot more amenities than other facilities that I had toured. I was also impressed with the fact that there were different categories of pet life here, which would have been great for my loved one because she grew up on a farm. Though the facility did not fit the family's individual needs, it was very nice!

I like this community for the staff for they are good and are attentive. The food is good and they offer aa good variety. We knew from others that this was a good community for the care of a loved one.

The tour guide was knowledgeable and communicated very well. The community was up-kept and clean.They have activities available, various meal plans and resident parking available. The price we first received from them wasn't very good, so they tried to lower it i wish they would have given us a good deal since the beginning. Overall, i did think it was a wonderful place with a positive atmosphere and would recommend a tour.

It was nice experience for my father here at this community. He is now back home, but we were pleased with all they did for us. It is a nice and clean community, they do a good job with the cleanliness. The staff was very kind and friendly. This is a lovely community and I would recommend it.

I have visited numerous Assisted Living/Memory Care facilities in the metro Atlanta area. This place would have to be one of the top on my list. I love the holistic type of approach to care here. There is no back room or closed off portion to separate residents as their cognitive skills decline. The approach seems to be in engaging the residents in activities. It is clean, the staff is friendly and the advisor we spoke to Joe [Removed] appears to be passionate about his work. I love the concept here and was tremendously impressed all around with the rooms, the grounds, the pets, especially Jack the dog and the pot bellied pigs. I can see my mother living here and being happy and healthy.