Salmon Health and Retirement

Our tour set the scene when our guide greeted by name all the people we encountered. Everyone is friendly and helpful and the activities cover most interests, so meeting people and finding friends with common interests is easy. Dinner time is often the time that one person makes up a table to introduce long time residents to the “newbie”. So pleasant!!

The hospital did not catch that my loved one had actually had a stroke the day before they moved her to Whitney Place, even though I told them that something was wrong. The nurse at the hospital would not listen to my concerns. I also told the people at Whitney Place that something was wrong and they worked with us helping to change meds (which I thought at the time must be the problem.) Everyone was kind and compassionate. The PCA was so kind! Speaking softly and encouragingly - when she didn't know I had just arrived and her back was toward me, I actually startled her when I spoke. I was so very relieved to know that when family wasn't around, the staff was wonderful. The nurses kept in touch with me almost daily, giving updates and asking questions. And they did have quite a challenge since we did not know what had brought the change to my loved one and she was declining quickly. I would certainly recommend Whitney Place to others.

The Willows at Worcester community is clean and very well maintained. It has a lively atmosphere with a lot of amenities and activities for the residents to take advantage of. Based on the experience we have had so far, we would recommend this community to other families.

It is an active community with lots of social activities to help people meet. My parents felt at home there. It was lively.

Our tour with Willows at Medway went great! The reasons we did not choose this facility was because it was too big. Also, we did not see many residents out and about in the common areas during our time there. The community was just not going to be a good fit for my loved one.

The main issue is that, clothes gets lost when the laundry is done. It's a still work in progress. They are very good, and they do what they say. In general, they are quite good and consistent. They are responsive, and they do follow through well. Overall, the facility is well maintained and the food is good. Overall, I would recommend to other families.

My experience at The Willows at Medway exceeded my expectation. To begin the facility is spectacular inside/ outside and was easy to locate. The building is well kept as well as the grounds. When entering the building, the receptionist greeted us with a smile on her face, she was professional and very friendly. We met with [name removed], she was very professional, friendly and very knowledgeable about the services offered at Willows. She was kind and very nice. We also met with [name removed], and the resident care director [name removed]who also were friendly and professional. The amenities offered at Willows are endless, I was blown away by the golf simulator and the wonderful swimming pool. The rooms are quite spacious and well decorated. The staff seems very caring and kind. The chef at the Bistro was extremely nice who makes delicious meals and bakes cookies. I had the opportunity to have lunch there and it was delicious. My experience at the Willows was excellent.

After exploring a few other similar facilities, decided on Salmon at Medway because it is brand new, with features and amenities that we like. After moving in, we were delighted with the friendly staff and residents. The meals are excellent. There are many programs for us to choose from. The gym is our favorite. The golf simulator provides anytime golf experience.

We are so happy with the care that my family member gets. The management staff is kind, compassionate and always willing to go above and beyond. The staff of nurses, welcome desk folk and medical professionals are all knowledgeable, kind, and make residents and family members feel at home. Lastly - the food is actually pretty good!

My Dad has been a resident of Willows at Westborough for 4 years. He is very happy at The Willows. He is comfortable there and has made friends. My sister and I also feel good that he is able to be independent yet has access to services if needed.

We chose The Willows at Worcester mostly due to the location - my parents lived in the area for most their life so they wanted to stay relatively close to their friends and family. The apartment sizes are very nice. I have not heard any complaints about the food or activities. I would recommend this facility to others looking.

I have been able to eat at the bistro many times and love it. The staff, [name removed] and [name removed], are two of the best people I have met in the senior care space. They're the perfect complement to high-quality food!

I’ve lived at this beautiful facility for a year now and enjoy breakfast and lunch on occasion. The food and service are without question as good and better than most local establishments. I recommend eating here as often as one goes out for meals.

We are thrilled with our experience that our loved one has had at Whitney Place. The staff at Whitney Place have been wonderful to care for my loved one. They take my loved one into the activities room to be able to participate in the activities offered. It is wonderful that we are able to still have contact by phone with my loved one and the staff make sure they reach us when requested. My loved one is happy here.

This community was great they just were only assisted living and we needed independent living. my loved one was just not at this point yet. The tours were great my loved one was just not at that point yet.

We came to the Willows for an easy retirement life. We got it!. It's an easy , interesting, educational, healthy. fun and fitness, too. Pick what you want to do, choose something new to do. Want to hibernate and read, it's there. Don't worry you will have the time to participate because the super delicious food is presented to you magically with all choices to please every palate. Dine with your neighbors, meet new neighbors and become fast friends.. This all comes about from an efficient, creative and caring staff, attending to your evert need, WOW, easy living. Thanks, Willows

I moved here from a private home in 2012. It was the perfect place for my older sister and I to spend time together in her last year and a half. Other residents were very open and friendly. Activities were varied and had very supportive employees. My sister and I made quick "buddies" of our next door neighbors. It is a safe environment in a great area and setting!

They do everything well here. They pay special attention to every single one of the residents. They have intellectually stimulating games available to the residents as well, which is very engaging. My mother is in better shape now than I have seen her in the last two years. She is always clean, they have done great with accommodating for her diet, and they did a great job protecting the residents from the Covid-19 pandemic. The administrative staff is also great. When we first admitted my mother, she was in the hospital and unable to live independently. After living with me for a short time, we looked around and found A Place for Mom who pointed us to Whitney Place. After a second short hospital stay, one of the staff visited the hospital where my mother was personally to assess her situation. I love it over there at Whitney Place and I can't imagine any better place.

When my Mom moved in I could never have imagined a time where I wouldn't be able to visit her but COVID-19 has changed the world. We know that she is in the best possible place and is getting the best possible care in these uncertain times. I cannot say enough wonderful things about the staff at this facility! They are skilled, loving, caring and take care of my Mom just like I would - they are now an extension of our family. Thank you to all!

The staff are very motivating to the residents by getting them up, offering them activities to do, and getting them moving. Their approach is tailored to memory care and very gentle and encouraging. Their meals offer multiple choices and a good balance of food. My grandmother actually said they make the best rice pudding she has ever eaten in her life! Whitney Place is the whole package which takes away the worry for me. They call me and keep my updated all the time, but with I like most, is that they even update me on the little things.