Tullock Management Company

My family and loved one had a great experience with Jurney's of Statesville. The community has been clean when we visit our loved one. All the staff are very friendly, helpful, and caring. There are meals and activities to assist with resident socialization. Overall, this is a community we would recommend to others for their loved ones. Now the food is served cold a lot of the time.. I believe that's the only drawback to Jurneys..

Naturally there is a staffing shortage but the staff members are trying their best and the staff we have met are very friendly. Our loved one is very happy there, the value is worth it because she is getting all the attention and care she needs. It has been excellent. The meals are not the best, that could use a little help sometimes there isn't a chef and the service is a little slow. However the activities are great, our loved one is really enjoying everything they have to offer.

It's been over a year ago, so I would say at the time they were helpful and understanding and attended to our Dads needs.

The first impression was excellent. Everyone smiled and was very pleasant. We were given the tour and loved the place which made us bring my mom up to see it. She fell in love with the place and the room in which she was going to stay in. She has been there since December. We have discovered that the communication between the staff and administration was not good. We also discovered that the food was not good and limited choices regarding menu. It is clean and doesn’t smelled. Lots of light and had a few very nice sitting areas. The activity manager is fantastic. Has a lot of activities for the residence who want to participate. I did visited a couple of other facilities and did some comparisons. It was the best facility for my mom who has dementia. It does have a memory care attached which will be available when the need comes.

We have been pleased so far. It's clean. Staff is friendly, easy to reach and responsive. It's small, one level which makes it nice for residents with cognitive impairment to help not get confused. I would recommend to others.

Please do not consider this assisted living for your loved one. Never get meds on time and if your loved one causes them any trouble they will make sure they leave immediately. They really could care less if they eat or get a bath.

This is a nice home but the staff is undertrained and most not all are there to collect a check. If you place a loved here you must be very proactive on their behalf. The food is nasty and meds are never given on time. please consider another home for your lived one.