Assisted Living, LLC

They really make it homey. It's very intentional. Nice to see the residents having meals together. She's very content there.

The staff was very interested in making people feel comfortable. The meals were very tasty and well balanced. Mom enjoyed them very much. She also liked being allowed to help prepare dinners. This facility has a very homey atmosphere. We were only going for a few days, so nothing much was necessary as far as communication. But the communication was good while we were planning for her stay. This was a short Respite visit, so there weren't any activities planned outside of the facility, but they had a nice program when they did go out. I would recommend this facility for a Respite stay, certainly. I'm sure it is also a great place to live as well.

It is a very individualized, supportive, kind and responsive residential site. The staff are professional, flexible, knowledgeable and kind. For amenities, they have a really nice outdoors, though in the winter wasn't so much of a situation, my dad could enjoy, but watching the birds and the deer was nice. Communication with the family was very regular, ongoing and helpful. I chose this community because it was near my home and was smaller, more individualized, and a home setting, which suited my dad better than a bigger facility.

My mother who lived at Birchwood Gardens passed away recently after living there for 8 months. She and the rest of our family could not have received a more loving and respectful process. The caregivers understand everything that a senior needs at every stage of life. Very grateful.

I feel lucky that we found Birchwood Gardens, which is one of the Birchwood assisted living properties. I see that my mother is comfortable and has consistent care, unlike some of the other facilities that we have tried. The small home setting allows the staff to give personal attention to each resident, and they welcome my visits and my input. They are competent and respectful. I sleep better because I believe that she is safe.

Birch wood was a great find, [name removed]is the best caretaker in the world. Our dad’s last two half months were great thanks to [name removed]. She has a gift of caring for everyone that is living at Birchwood. Thank you [name removed]

We had an absolutely great experience at Birchwood estate. The house was very clean with great food. My father cleaned his plate everyday. Staff was kind and considerate. He was well taken care of. [Name removed] who over sees the house would send me pictures of my dad weekly as I live out of state. So happy we found this Gem!!!

The staff is great. The home is clean and the care is good. A little disappointed in the the food. The first few weeks they served a lot of hot dogs at lunch and did not offer milk. But you could have it if you asked. When we interviewed the facility, twice we were told Birchwood Retreat had 2 staff persons during the day and an activities person a few times a week. Now there is usually only one staff person during the day and no activites person. Our mother was coming from a rehab facility were she was falling every day due to her dementia. Our concern was could Birchwood keep an eye on her for safety with only one staff member? But she has not fallen once while at Birchwood! She is getting good care. When the house is at capacity for residents there is usually 2 staff members during the day and when they have time they do exercizes or games with the residents. If we have a complaaint they act on it. We appreciate that.

My wife is still adjusting to living at this care home. The people there do a nice job and they keep me updated about her care. She likes the food and they offer a nice outside area to enjoy. They keep the home clean so it is a healthy environment for the residents.

The staff at Birchwood are extremely caring and give excellent care on each client's individual needs! I am very happy with the care and honey environment that Birchwood offers.I would recommend it to anyone who is looking for an individualized caring environment!!

A Place for Mom was very helpful and we found a wonderful assisted living house for my sister!

I think that regardless of where you send a family member, you still need to be involved. Don't just drop them off and leave them. It's important to know the caregivers wherever you are, and stay in constant communication. They've been good with communication here. They're very quick to respond if something comes up. I like the environment here, being in a house vs. in a big facility. And the house is very open, so there's a community feel. The staff have been really friendly. We've already recommended this community to other families.

Petra and the rest of the staff were wonderful while my father was there. We have no complaints and my father was comfortable and happy.

The facility is smaller which I thought meant more hands on care but there are some MA's that are just putting in their time and don't seem to be very caring.The RN's are exceptional. The MA's aren't completely supervised and if there isn't a family member there most of the time, you have no idea what's being done to your loved one. The facility is very nice.

It costs too much, but is a nice environment. I would recommend to others.

I was concerned about the aides being able to administer Morphine during my client's last few days. I had to ask for the prn dose as she was agitated and needed an additional dose. I wasn't with her every minute so I'm unsure how comfortable she was in the end. Of course I was concerned about the staffing, even though there were only four residents in the facility at that time. I felt that one aide trying to feed, assist all of the residents as well as answer the phone etc. was difficult.

I would encourage you to sit down and talk with the staff and tour the community to see what is going on in the community. I feel the community could use a couple additional staff members to assist with the care of the residents. The community is able to handle medication management, bathing, and dressing assistance as some of the care provided by the community. The food is good for my loved one. They serve chicken, shrimp, fish, and some beef. Overall it is a good variety of options for the residents. If a resident doesn't like a meal the community will find something the resident will eat.

Rally liked the staff. Seemed very caring. The home however will not suit my mother.

The first home we placed Mom in did not work out after only 5 days. Gail was so helpful in finding another home very quickly and Mom has been there for 5 weeks now. She actually thinks she is an employee.

This place is a private residence very nice, clean, flat rate, I believe it was 6 to 8 live in.