Providence Senior Living

Admin staff was mixed; front desk and sales were great, 5; billing and account struggled a lot, that would be a 2. The food lacked fresh vegetables and salads, mostly canned veggies but otherwise great Best facility we saw especially for the money - the people at Providence worked to find something in your budget. Overall really positive experience and I would use them again. Only caution is the advertised in house transportation isn't very reliable and if it's broken or down for maintenance transportation is on the residents and sometimes last minute. I'd also add the nursing staff was exceptional.

My husband[name removed]was at Ambiance for three months. It was a wonderful, loving experience. The staff was excellent. They treated [name removed] so wonderful. Me too, as I spent every day with him from 10am to 4pm.

We have been at Providence since [date removed]. My dad and I visit often and step mom is thriving here. She is helped with the things we couldn't do at home bathing, keeping her busy, redirecting. Its been a big stress reliever and [name removed] has been very helpful and attentive with each step. The building is beautiful, the food is great and the activities are diverse. I'll continue to recommend it happily.

My parents asked my brother and me to help them find an assisted living facility for them. I asked my mom and dad if they wanted to come live with me in Texas and they said they preferred a place where they could meet new friends. Providence Living at Hunter’s Creek was the perfect fit. They are excited to get up everyday and join their new friends for different activities throughout the day. The special holiday activities include music and dancing. It’s delightful to see everyone enjoying themselves. They also enjoy the many choices they have for meals. Not to mention the delicious ice cream they serve everyday. Their custodians keep the apartment very clean and I love the fact that my parents have their own washer and dryer. I would like to thank the staff, the nurses, and the receptionist for their kindness and for always greeting us with a smile. God bless all of you. I feel so much peace knowing that my parents are being well taken care of.

It’s just coming up on a year now that we moved our Mother into Providence Living at Hunters Creek. It was not an easy decision for our family, and the transition can be a little difficult as your loved one recognizes the loss of some of their independence, but Providence Living has been such a supportive environment for our Mother, and we are very grateful to the caring staff that work here. Knowing that she has assistance when needed for daily routines, and medical care, has made a huge difference in her life and ours. Thank you Providence Living!

What we like the most about Ambiance at Maitland is the staff and the care my grandma receives. Yes, we would recommend this community to other families based on the experience we have had so far.

The whole staff has been amazing since our first call to set up a visit. [name removed] was so patient and helpful in getting all of the paperwork together and coming up with ideas to make my mom feel more comfortable with the prospect of moving. The facility is beautiful and well-maintained, and the staff is all very friendly.

From the front desk person, [name removed], she engage with you, makes you feel comfortable. I noticed she left a report on what was happening and what needed to be completed to the staff that was relieving her before she left. The building is very clean. Smells good with bright colors that made me feel happy. I will most definitely recommend this facility for a tour.

The staff is very helpful and willing to help you with any questions you might have about anything. People should know if they move here that your family member will be taken care of, day or night!!!

I would recommend. We picked them because it was close to home, price and friendly environment

We searched high and low to find a place for my mom that didn’t make her (or us) feel like she was in memory care. It was more palatable for her to tour Providence because nothing about it shouts Dementia. The atmosphere is inviting, clean, elegant. We’ve been very pleased with the staff, they’re quick to respond to our concerns, they got mom out and participating- even making friends! She had been on her own for so long, we didn’t know how she’d do with rules and coming out and socializing, but we really haven’t seen her this happy in a long time. She loves being in the courtyard, enjoys the entertainers- especially the activities they do with children. We’re very happy and trust that she’s in good hands.

Friendly staff, proactive people....they are great care of my mom. I would use this facility again for other family members. The location is convenient for us and my mother is very happy there. Thanks for everything.

One thing that is a positive is the email explaining their safety and procedures for the hurricane coming. Also, they made a personal call to verify [name removed] would be staying here. As I arrived today, I could see preparations under way for the upcoming hurricane. Makes all the family feel less anxious! One thing that was a negative when [name removed] first moved in was the staff was always assigned different residents instead of [name removed] always having the same few. It took extra time for them to get to know [name removed] and her needs. It caused a few problems for the first few months. Now, that she has been a resident for a while, this is a positive. All the workers at the facility (whoever sees her and wherever they see her) know her and her situation. So, the negative became a positive!! I would have future residents ask about the wait time when the residents push their button for help. Providence was very honest about it. Sometime quickly but other times can take a few minutes. I feel no other facility would do better with this!

5 on everything! Providence Living is a great facility and the staff members there are great...I would highly recommend Providence at Hunters Creek community to other families who may need a place for their loved ones.

It has been a nice place for us I would say it's a very nice and friendly place to live.

The toilet paper/paper towels/trashbags etc is not included in rent. I think it should be. The sales guy we initially met with was great. It is a very clean facility. I would recommend Sonata.

The staff is great. They call me and keep me informed. The place is very clean. The move in process was simple and easy.

When it comes to the meals and dining service, the service and the time you have to wait to place an order which is one and half hour more than once has happen. 30 minutes or more most of the time.

Our families with Ambiance at Maitland review

After looking at several different memory care facilities, I decided on Ambiance of Maitland for my mother who has dementia. Transitioning mom from her home of 42 years into a long term facility has truly been the most difficult decision of my life. Everyone at Ambiance (management, staff and maintenance, etc.), have shown care, comfort and kindness to me and my mother. [name removed] has been a huge help in this transition. Her professionalism, and knowledge of memory care has been outstanding. I know now I definitely made a good choice in choosing Ambiance of Maitland.