RSL Management Group

Everything was great. The staff was always pleasant & always answered any questions right away or found out the answers to the questions that they did not know. What stood out about Pinnacle was their willingness to help & talk about things that may happen & how to prepare for them, explaining all the cost & why the cost of each charge.

I have been very pleased. My husband had to be in another facility for 9 days before I found Corridor Crossing Place. It was a huge facility, no windows, no outdoor area and cost more, I was very happy that this fit what I had hoped for him. Aspects I most like are the small size with small number of residents and the home like feeling. Residents eat together and do activities together. I know the residents names and all the staffs' names. More like an actual home feeling are all the windows and outdoor area. You don't feel as institutionalized. Meals are dished out instead of coming on covered plates as in the hospital, so if someone doesn't like something they don't have to take it. I guess if I was to pick what I least like it would be not having a medical person on staff . My husband has fallen out of his wheelchair and I had to transport him to the hospital myself because it happened at night. He did need glue but has fallen other times and I would get a call without a nurse actually seeing him. Just told they recommend he go to the emergency room. Once I got there and saw him I declined to take him. Transporting is very difficult when he is wheelchair bound and off times for using a transport service.

The Pinnacle of Southhaven had a warm environment and was very helpful. during our experience. We would recommend this community to other families who made need a place for their loved ones

Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed

This is a great place for patients with memory care issues. Staff is very involved in keeping patients active and invoked in different activities. There rooms are very clean as is all the common places. Staff is very welcoming to family and provide updates on how your love one's day is going. You really get great care for your loved one. I highly recommend Pinnacle, my Mother came from another facility where she was basically laying in bed all day and could barely walk, which she could do when she went in. This she was moved to Pinnacle she has come alive again! She is like a different person, she is active in activities, she is eating better, just can't say how much she has improved!

Everything the staff members at The Pinnacle do is for the patients and family for an easy transition. Based on the experience we have had so far, we would definitely recommend this community to other families looking for a place for their loved ones

Charter Senior Living was awesome. The staff was wonderful. And they excel at memory care.

The staff has been great to work with. This is an exclusive memory care community. I don't think there is a better place for memory care residents, than Park. There are residents that are at different stages of their walk with memory care.

The staff here at Corridor Crossing are very accommodating and communicative with us. Our loved one is in such better health being here than she was at her previous community. They do have a lot of activities for the residents to do there and our loved one is getting PT and OT. We do think the overall value is competitive but it is fair and we would recommend this community to other families.

Not too much experience with the staff. My concerns is with the cleanliness. It is expensive. Overall, they provide excellent care. The location is close to a family member. They have activities. The residents are excited to help other residents. They love to have grandpa apart of their team.

We chose Corridor Crossing Place because of the friendliness of the staff and the quality of care that they were able to provide. The facility is right off of 380 in Cedar Rapids so it is in a great location that is not busy. Overall it was a positive experience and I would recommend them to others looking.

The community are trying their best to keep my loved one as active as possible. This is night and day difference from a prior community. My loved one is a totally different person here according to several family members, and this is a good thing. The communication with the staff is very good, and they are willing to work with the VA hospital. The community works very well with the VA and makes sure medications are filled in a timely manner.

This has been an easy experience. Everyone is friendly here. My loved one enjoys being here, and this is a good feeling for the family. The staff are responsive to questions or concerns the family has. The meals, housekeeping, some care, linen changes, utilities, room, and laundry services are included in the monthly fee. The community also has transportation for the residents to use.

They have a very friendly staff at this community. They are always right there when my loved one needs them. They do everything that we need them to do and they call me with any updates or concerns that they have. Communication is key at this community. They have activities like classes, bingo, happy hour, prayer service and more for the residents to do to stay busy in the community.

My husband has frontotemporal dementia and needs 24-hour memory care. With the help of the Community Relations Coordinator and the Nurse-Manager, I was able to move him into his safe, cozy, comfortable new home at Corridor Crossing Place very quickly. He has received excellent care there. The staff is attentive, knowledgeable, responsive and willing to communicate the whole picture of what’s happening with his care. There are activities like Music therapy and Physical exercise. The facility is small enough that staff knows the residents' likes and dislikes, and treats them as valued members of the community. And I can coordinate medical care with UIHC and Mercy Cedar Rapids. The best decision I have made is having my husband at Corridor Crossing Place. It’s not large and fancy, but I am confident in the staff and level of care he’s receiving. I would recommend it to families looking for a place that’s committed to safety, to quality care and to making every resident feel at home.

It's a nice, friendly place. They were great. I would highly recommend it for a family member. I haven't had any issues with the staff. I didn't have a chance to try the food, but it always looked good. All these types of places are expensive, but Charter's cost is about the same as anyplace else.

I would tell others that it is a good value for your money. The people are friendly, and the place is clean. The staff are really caring. They treat each resident special. Right now, they don't have a lot of activities for the residents due to the pandemic. I would recommend the community to anyone that has a loved one with memory care needs.

They are doing a great job with my mom at Park Louisville. They have at the end of the hallways an area where they put out snacks everyday for the residents, so that has been helpful for my mother. I would definitely recommend them to others looking. We have been pleased with our experience so far.

What a great place for my mom! They take excellent care of her, and she really likes the managers.

My Dad has dementia and is in the memory care area. I like the fact that it is small and intimate. He gets the care and attention that he needs. My daughter works there and can check on him everyday she works. He is treated like family!! He has been there since the COVID-19 pandemic started. They have been communicating well through social media as well. I would recommend this facility to anyone looking to place a loved one.