Provision Living

What we like the most about Oak Pointe is that the workers seem to really care about patients...individual care...knowledgeable. We would certainly recommend the community to other families based on the experience.

I enjoyed having the zero transition shower. It was so helpful while taking care of my invalid husband. The washer and dryer were helpful to have. I enjoyed all the new appliances. But I think all the staff were wonderful. I want to thank the staff who helped me through the death of my husband

Facility is clean, and bright, with a very friendly staff as well as a good variety of activities for the residents

What we like the most about Provision Living is that the community isn't huge and is on one floor, which is nice for my mom to get around. Staff are really friendly, accommodating, and very patient. Residents are also really nice and welcoming. Yes. I would definitely recommend them to others.

They are quite attentive to the residents. I am confident that my mom is well cared for.

A group of caring people, who are understanding and knowledgeable , helped moving my Mom into memory care, run smoothly. I am kept informed on her well-being and care, and am comforted knowing that she is in good hands.

The administrative staff and maintenance staff worked very hard to accommodate the quick turnaround time we needed to move my mother. Having an in house doctor available weekly also has been so helpful. Their advanced monitoring system was a key safety factor in selecting Provision Living.

5 on all. My parents have settled in amazingly well. Staff are available and helpful while giving my parents their space. They are pleased with the food and I agree when I eat with them. They are participating in a variety of activities. We've celebrated both of their birthdays with family in a private meeting room. Yes, we would recommend Provision Living at St. Joseph to other families.

What we like the most about Provision Living is the cleanliness and appearance of the facility. Big dining hall with private room for families. Activities for all. Friendly staff

The staff are caring, the food is good, and the facility is lovely. The only concern was the lack of timeliness in submitting monthly documents for long-term care reimbursement, which was the responsibility of the director. While the director’s desk may have been organized to her liking, it appeared chaotic to others.

Provision Living of W Bloomfield is a thriving community. As we've gotten to know staff and residents, it's been a very positive experience. All of the staff are engaged in making sure their residents are as comfortable and connected as possible. Our loved one was a bit reclusive in the beginning, but everyone has continued to include him and encourage him. He tells us, and we're able to see, how happy he is at Provision.

My tour of the facility was very impressive. I chose Provision Living because of the bright clean facility and the staff was up beat always willing to help. My choice was correct, they were so caring. My husband was only there 6 days when he passed. My only concern was that a caregiver logged that my husband was not breathing at 11:30 pm and I was called approx 2:00 am. They did call 3 times & lvmtc. I was exhausted & slept through. I called and they helped me through what I needed to do. I was disappointed in the refund process for the balance of days in the month, which took 2 months.

The meals and dining get a 5+. They have to check in and tell me what awesome meals they have every day. They haven't taken part in much on the activity end yet, but they have a very nice schedule of events. They are beyond happy, which is awesome because they were very skeptical at first. We would absolutely recommend this community to other families!

We chose Oak Pointe of Neosho because of the cleanliness, availability, communication. I would recommend this facility to others looking for care for a loved one.

The place was clean, tidy, smaller, all on one level, friendly staff & closer proximity to mom's youngest daughter living in St Joseph. I would recommend to others.

I would recommend, beautiful rooms with private bath and small kitchen with fridge. The facility has movie theater, recreation, nice gym, etc. My wife was in several assisted living facilities and none were even close to Provision.

Everyone has been very helpful in all our needs. The staff is professional and very good with residents. The nursing director is very professional and has a genuine concern for all the clients. She has always had or gotten the answers we needed. Thanks to everyone at the senior living it has been a pleasure. I do wish the therapy at the facility was in our network, but working on that.

Based on the experience we have had with Provision Living at East Lansing, I would give them a 5+. I think it is a wonderful place and I would recommend them to other families.

Honestly, I don't remember getting any feedback regarding the meals. Also, we didn't get involved in the activities but I knew a good deal was going on. In regards to the cost, I don't know what the judge that on as we did not have any similar experiences previously. Overall, my father was quite pleased with the facility and the staff

I'm very happy here and feel safe. I'd probably say that I like it here. But they have changed chefs since I first got here and I don't think the food is as good as it was.