Senior Guest Services

I have the privilege of providing musical entertainment to residents at Riverside Harbor. This gives me the opportunity to observe the services and facilities in real time. It is obvious to me that those who live there enjoy the peaceful atmosphere. The staff members are attentive to the needs of residents and care for them with respect and compassion. Visitors are also given immediate and helpful attention. If and when my own family members need full or part time care, The Lodge at Riverside Harbor would receive my recommendation without reservation.

Our family had an in person tour and we thought it was a very nice tour experience, the staff were very friendly, the community itself was very nice and the apartments we were able to see were really great in size. However the location for our family was just to far for us.

Our family had an in person tour and the staff were wonderful, they did a great job taking us around the community but they had a certain fee that needed to be paid like 3-6 months beforehand and our mother just did not have the money.

Our family had an in person tour and the staff were wonderful, they did a great job taking us around the community but they had a certain fee that needed to be paid like 3-6 months beforehand and our mother just did not have the money.

We are very much impressed with the administrator there. She goes out of her way to give the residents an exceptional lifestyle and home. All of the staff are very attentive and friendly, not just to the residents but also to the residents' families.

The community is neat and clean and the staff is very friendly and helpful. The community is very installment and the atmosphere is home-like. I would recommend this community to others

We chose The Lodge because our doctor recommended them to us and it has been a great fit for her. They know how to change her thought pattern and distract her pain, they have been great with her care. The room sizes here are very nice, they all have walk in bathtubs. It is a very casual setting, everyone is polite, and staff are very attentive. It is a smaller facility, only 15 residents per house so there is better individualized care. I would recommend to others looking.

Recommendations were high for patients with dementia, however, very expensive, & a couple would be roomed separately.

I placed my mom in this wonderful community and I can't say enough good things about them. They are very responsive and take good care of my mom. My mom has a lot of allergies and they are so accommodating to us about this. The housekeeping will use fragrance free cleaner in my mom's room. And the chef will make my mom gluten free food and she can't have sugar or dairy. Mom has this nice spacious studio and we just put up a bird feeder outside her window. They offer a variety of daily activities and have exercise daily.

I am happy with the care from this community. They go out of there way to help him in everyway . They do have activities that they are offered to the residents. They are helpful in his special needs. He is happy to have his own room and is comfortable at this community. It is clean and maintained. We would recommend this community highly to other families for good care and value for a loved one.

Moving my dad into this community was absolutely the perfect decision. I could never say enough great things about the care and services they provide my father. The staff provided a lot of one on one care and are constantly making sure he is comfortable and needs are being met in his new living environment. It is a smaller facility so they are able to accommodate each residents needs individually. He has had trouble with loosing his apatite and not wanting to eat and the staff have been bending over backwards to try and help him eat. The cook even offers to make him whatever he wishes for a personal meal. I would highly recommend this place to anyone.

My mother in law is doing good here at The Lodge at Riverside. She seems to be adjusting well. The community is clean and looks nice and well-kept. Most of the staff is good and helpful to us. The food is good I would give the food 4 stars. There are activities for the residents. It is a good community that I would recommend.

They have been awesome. They are very attentive and they are all friendly and make my loved one feel at ease. We had several people come out and do their assessment and were accommodating. It's kind of a family-type environment and we are really pleased with where she is at.

Seems like a great place. Warm atmosphere. Mostlly friendly people. Clean. Helpful staff. Only negative so far is that there seems to be a lack of communication at times between staff/shifts.

The staff are very good and helpful. They do have some turnover. The kitchen staff have done exceptionally well in working with mom's diet. They have plenty of activities to meet our needs. The community is clean and I would recommend it.

My mother is a very picky eater. They are so accommodating and she has put on 2 lbs in her first month.

This is a smaller community compared to the other one's we saw, but it isn't overwhelming for my husband. They really make you feel like family here, everyone is very friendly and happy. The facility is wonderful and spotless. It is very well-kept. The staff has been welcoming and kind to us. They truly are great here and genuinely care about you and your family. I would highly recommend for anyone to come to take a look at this community.

The friendliness stands out and the caring of the staff. Where my dads at I am very happy with the place. They could improve on dinners, a little bit more. Always have big meals at lunch and dinner is sparse. Overall grade would be a 5.

I think they are doing a really good job. I don't think we could ask for a better place for her. They are very helpful and informative. They work well with us and keep up on what changes she needs. They have made medication adjustments. There is one cook in there that's a little bit rude, and thinks she does a super job, and she's not. Everyone else is doing a really good job. Around Thanksgiving, they were having a lot of turkey. Other than that it's a really good place.

I would recommend it. Of all the places we visited, this one was clean, nice, and the staff was great – my only concern is the doctor doesn’t come around to check on patients enough. There may have been some over medication.