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7.4

Review Score

322 reviews
18 communities
Starting from $X,XXX/mo

Elderwood Administrative Services community listings

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Elderwood Village at Colonie

626 Watervliet Shaker Rd, Latham, NY 12110

Starting at$X,XXX+ monthly
Photo of Elderwood Village at Colonie
21
21 Photos available
9.5
Review Score
43 reviews

I've not experienced any bad smells. Maintenance has been very kind, patient and helpful. Staff have been upbeat, welcoming and ready to listen to the needs of residents sometimes through their loved ones.

Provides: Assisted Living, Memory Care

Elderwood Village at Colonie is a Latham, NY Assistive Living community that provides the right blend of supportive assistance, great amenities, and a personalized experience tailored to your needs.We are just minutes away from Albany, Schenectady, Troy and Saratoga County and all the area has to...

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Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

Starting at$X,XXX+ monthly
10
10 Photos available
8.8
Review Score
24 reviews

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of...

Provides: Assisted Living

Elderwood Assisted Living at West Seneca offers an independent lifestyle with caring personal attention. The community in West Seneca, New York, features comfortable common spaces and private studio, one- and two-bedroom apartments. The backyard patio features a lovely koi pond and overlooks a...

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Elderwood Village at Fairport

7 Chardonnay Dr, Fairport, NY 14450

Starting at$X,XXX+ monthly
8
8 Photos available
8.6
Review Score
36 reviews

Their is a lot of shortages of staff. For what they have, I feel they do a good job. I would recommend them. Note: since they have more steady staff cleanliness is better.

Provides: Assisted Living

Elderwood Village at Fairport is the assisted living community of choice in Fairport, New York. Located just 9 miles from the bustling city of Rochester, the Village of Fairport is known as the 'Crown Jewel of the Erie Canal' and has been named as one of the 'Best Places to Live' by Money...

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Elderwood Village at Greece

1404 Long Pond Rd, Rochester, NY 14626

Starting at$X,XXX+ monthly
4
4 Photos available
8.6
Review Score
32 reviews

The facility is very clean and has good food and activities. The move in process was very easy. I had good communication for most things. There has been some questions as to what day she is scheduled for a...

Provides: Assisted Living

Elderwood Village at Greece is an assisted living community in scenic Rochester, New York. Known as the 'Flower City,' Rochester boasts stunningly beautiful blooms year round and hosts over 140 festivals and events through the spring, summer and early fall. With more than 100 family friendly...

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Elderwood Village at Bassett Park

245 Bassett Rd, Williamsville, NY 14221

Starting at$X,XXX+ monthly
9
9 Photos available
8.4
Review Score
72 reviews

Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom...

Provides: Assisted Living

Elderwood Village at Bassett Park offers exceptional assisted living services in the historic village of Williamsville, New York. As part of the Buffalo Metro Region, Williamsville is a great place to call home offering all the charm of small town living and the conveniences that come from being...

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Elderwood Residences at Cheektowaga

151 Bennett Road, Cheektowaga, NY 14227

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
8.0
Review Score
2 reviews

Really amazing. Staff has been unbelievably helpful and supportive and my loved one couldn't be happier after the transition. The only thing we can't really comment on is meals and dining, as that is not...

Provides: Independent Living

Elderwood Residences at Cheektowaga, a unique, conveniently located independent living patio home community near Buffalo in Cheektowaga, NY, is designed for seniors age 62 and older who want to enjoy retirement living without the commitment of home ownership. Enjoy the view from the private front...

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Elderwood Village at Ticonderoga

101 Adirondack Dr Suite 201, Ticonderoga, NY 12883

Starting at$X,XXX+ monthly
5
5 Photos available
8.0
Review Score
2 reviews

This place is great! I have limited experience, but do have some idea of how things should be from past experience with a loved one in a facility. It's very affordable. It's a good place to economize....

Provides: Independent Living

Elderwood Assisted Living at Wheatfield

2600 Niagara Falls Blvd, Niagara Falls, NY 14304

Starting at$X,XXX+ monthly
11
11 Photos available
7.5
Review Score
8 reviews

My dad was previously a resident at Elderwood Assisted Living at Wheatfield. The problem was that my dad was at a very high quality facility prior to this one. This place was like a 4star. He had to move...

Provides: Assisted Living

Elderwood Assisted Living at Wheatfield is a assisted living community located in the tranquil town of Wheatfield, NY. Wheatfield is located in Niagara County, about 20-minutes from Niagara Falls, and home to about 18,000 people. Wheatfield is home to a local museum, shops and area stores, where...

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Elderwood Assisted Living at Tonawanda

111 Ensminger Rd, Tonawanda, NY 14150

Starting at$X,XXX+ monthly
12
12 Photos available
2.5
Review Score
14 reviews

it's going okay with my loved one being here so far. i've personally spent some time at another Elderwood community and did not like it. they have several locations, and this one gets a FIVE!

Provides: Assisted Living, Independent Living

While we may be new to the Elderwood family, our facility has been located in Tonawanda for over 20 years. Formally Tonawanda Manor, Elderwood Assisted Living at Tonawanda prides itself on the staff that have worked here for decades. Our administrator, Ann Marie, has been a part of our community...

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Elderwood Village at Williamsville

5271 Main Street, Williamsville, NY 14221

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
7.8
Review Score
26 reviews

I would recommend. We toured only two facilities and really liked Elderwood in Williamsville. My mom is very happy there. And I'm so grateful for the assistance I got from you.

Provides: Assisted Living

Elderwood Village at Williamsville offers an independent lifestyle with a caring, personal touch. Our community, located close to the Village of Williamsville, features studio, one- and two-bedroom apartments with kitchenettes. Our experienced and attentive staff handles cooking, housekeeping and...

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Elderwood Village at Vestal

505 Clubhouse Rd, Vestal, NY 13850

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
22 reviews

The value for cost is hard for me to answer I think for the cost there would be more included in the price but I do know they are competitive in pricing. Plus weekends are real boring for them. I feel...

Provides: Assisted Living

Elderwood Village at Vestal is an assisted living community located in historic Vestal, New York, tucked away in a residential area, offering the peace and quiet our residents want while also being conveniently located to all that Vestal has to offer. Elderwood Village at Vestal is an intimate,...

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Elderwood Assisted Living at Cheektowaga

229 Bennett Road, Cheektowaga, NY 14227

Starting at$X,XXX+ monthly
10
10 Photos available

Overall our experience with Elderwood Assisted Living has been a good one. The staff is very compassionate, and they do a great job explaining everything that is going to be going on. We had a few difficult...

Provides: Assisted Living

Elderwood Assisted Living at Cheektowaga is a assisted living community located in the growing town of Cheektowaga, NY. Cheektowaga is located in Erie County, close to Buffalo, and home to just over 88,000 people. Cheektowaga has a lot of great stores, shopping, and restaurants giving residents...

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Elderwood Assisted Living at Hamburg

76 Buffalo Street, Hamburg, NY 14075

Starting at$X,XXX+ monthly
10
10 Photos available
8.5
Review Score
16 reviews

We picked this community because of the location, facility , staff and approach. Not necessarily in that order. They also made my Mom feel very comfortable and that she would have fun. I would recommend to...

Provides: Assisted Living

Located in the Village of Hamburg, New York, Elderwood Assisted Living at Hamburg offers an independent lifestyle, with caring personal attention. Special features include comfortably furnished living areas set in a historic Masonic temple. Enjoy peace of mind as you relax in your private one or...

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Elderwood Residences at Wheatfield

100 Crestwood Court, Wheatfield, NY 14304

Starting at$X,XXX+ monthly
7
7 Photos available

They did a great job managing all the questions and also figuring out the right funding algorithm for my loved one to be there. They made it very simple to move in. And I gave them some challenges. My...

Provides: Independent Living

Elderwood Residence at Wheatfield is a unique patio home and apartment community designed for independent seniors who want to enjoy retirement living, but avoid the commitments of home ownership.

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Elderwood Assisted Living at Waverly

44 Ball St, Waverly, NY 14892

Starting at$X,XXX+ monthly
6
6 Photos available

I looked at some other facilities and I liked Elderwood because everyone was nice and happy to show me around. It is also a smaller facility which fit what I was looking for. The room sizes here are very...

Provides: Assisted Living

You have come to the right place. Elderwood Assisted Living at Waverly is a vibrant and quaint community that offers individualized attention to our residents needs along with a well balanced social calendar. Amenities include housekeeping, meals, scheduled transportation and case management. We...

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Elderwood Skilled Nursing at Williamsville

200 Bassett Rd, Buffalo, NY 14221

1.0
Review Score
1 review
Provides: Nursing Homes

Elderwood at Amherst

4459 Bailey Ave, Amherst, NY 14226

Provides: Nursing Homes

Elderwood Village at St. Gregory Court

111 Saint Gregory Ct, Williamsville, NY 14221

I have regularily been going there for over six years and It has never had a smell of any kind. It is very clean and the food is very good. I have had two relatives there, one of which is my mom. I...

Provides: Assisted Living

Elderwood St. Gregory Court offers a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.Our peaceful setting, restaurant style dining experience, activities, and beautiful...

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Viewing 1-18 out of 18 communities

Reviews
for Elderwood Administrative Services

7.4
Review Score
322 reviews

Review Score

322 reviews
7.4

Out of 10


5 star

46%

4 star

32%

3 star

13%

2 star

6%

1 star

5%

A Place for Mom has scored Elderwood Administrative Services with 7.4 out of 10 using our proprietary review score based on 61 reviews in the last 2 years. Over all time, Elderwood Administrative Services has 322 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
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103
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14
Date Submitted
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61
Reviewer
7
208
101
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Care Received
236
20
65
1
1-20 of 322 reviews
Sort by

5.0
Jean - Family/Friend
Assisted Living
March 11, 2024
Verified Review
Review for Elderwood Village at Colonie

Excellent experience. Elderwood has such a warm family feel.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 23, 2024
Verified Review
Recommended

My loved one has settled in to Elderwood Village. Things are great and I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
VR - Family/Friend
Assisted Living
February 22, 2024
Verified Review
Review for Elderwood Assisted Living at West Seneca

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michele - Resident/client
Assisted Living
January 9, 2024
Great Experience

I needed Respite Care quickly and desperately for my brother. Elderwood was right there to help and made us very comfortable during a very stressful time. Clean, comfortable and amazing staff. Highly recommend them!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 19, 2023
Verified Review
warm, welcoming community

The only issue I would mention is that upon acceptance of our friend as a resident, at the last minute we were told we needed to have an internal med dr and someone to manage her psych meds in place before she would be allowed to move in. As she was moving from NJ to Albany NY, it was a scramble to get those in place. Other than that, we have found the staff warm, helpful and interested in our friend's care. We've been very happy with Elderwood.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sandra C - Family/Friend
Assisted Living
August 24, 2023
Verified Review
Incredibly Caring Staff

The staff at Elderwood Village at Colonie stood out most of all. Everyone at Elderwood Village at Colonie is super helpful and friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 14, 2023
Verified Review
Overall nice community

The value for cost is hard for me to answer I think for the cost there would be more included in the price but I do know they are competitive in pricing. Plus weekends are real boring for them. I feel sorry for people who don't have family. Over all I was happy

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Rosemary - Family/Friend
Assisted Living
June 29, 2023
Verified Review
This "home" for your loved one deserves a look!

As everywhere in the health industry, there is turnover. The management staff has remained the same since my uncle moved there in January and their doors are open and available for concerns and comments. There seems to be a fine mix of men and women that call it their home. The recreation staff often knocks to remind residents about current activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
June 23, 2023
Verified Review
Amazing Experience

Really amazing. Staff has been unbelievably helpful and supportive and my loved one couldn't be happier after the transition. The only thing we can't really comment on is meals and dining, as that is not part of our loved ones plan at the independent living side.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
June 8, 2023
Verified Review
Review for Elderwood Village at Colonie

I highly recommend it to other families. They did everything well. Very personable and they know their residents very well. They are helpful, professional, efficient and accommodating.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kristin C - Industry reviewer
Assisted Living
May 25, 2023
Outstanding program!

Such an amazing Activity leader that keeps residents in shape with The Right Moves and other exercise based programs. It’s not easy to please everyone, and they sure do try! A real joy and a delight!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Vicki - Family/Friend
Assisted Living
April 24, 2023
Verified Review
Great Place to Be

This is a very nice place. The staff are very good to work with and responding to the family's questions. There was no follow up with the family specifically about the admittance and re-entering the community after rehab with our loved one. It would be nice to see a coordinator call the family to ask follow up questions and be proactive with any changes. There are three meals a day offered, and our loved one seems to enjoy the meals. There are options if the resident doesn't care for the main option available they can choose another item available. The community is friendly and well maintained and clean.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
D. R. Foote - Family/Friend
Assisted Living
April 10, 2023
Verified Review
Amazing Experience

We have had an amazing experience at Elderwood Village at Vestal. The people, all of them, are amazing. They are so personally invested and easy to work with. There is no hierarchy, no attitude, no bureaucracy. Everyone works as one team. And that's refreshing.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tracy T. - Family/Friend
Assisted Living
March 24, 2023
Verified Review
A great facility that feels like a caring home!

I was very impressed with Elderwood. They are very helpful, personable and caring. The staff is friendly and helpful. The entire place has a homey feel.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
January 12, 2023
Verified Review
Elderwood Village at Colonie review

While our loved one was a resident there we had a wonderful experience, all of the staff members were so friendly and everything was just great. The meals were fantastic,.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen - Family/Friend
Assisted Living
December 13, 2022
Verified Review
Pleased with Elderwood Assisted Living

They give a lot of interaction wth and activities for the residents. The food is very good also. They could improve by offering transportation, to appointments more than two days per week.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Douglass - Family/Friend
Assisted Living
December 12, 2022
Verified Review
A wonderful, caring community.

My dad has had better care at Elderwood than I ever could have imagined, and I'm very satisfied with them. They do well with everything, which is primarily driven by the staff's attentiveness and great attitude.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Norine - Toured community
Assisted Living
December 6, 2022
Verified Review
tour review

Our family had an in person tour and we thought it was a fine tour experience but unfortunately they would not be able to accept our loved one just due to the level of care they needed .


5.0
Edmond B - Family/Friend
Assisted Living
November 17, 2022
Verified Review
Home away from home

This place is great! I have limited experience, but do have some idea of how things should be from past experience with a loved one in a facility. It's very affordable. It's a good place to economize. Residents have their own room/bathroom and only share the shower area. It's a small community and everyone knows everyone by name. The staff is super and they love my uncle. His cognitive state is pretty severe, he struggles with his memory a lot. But he's even said that they take great care of him here. He was resistant to the idea of moving to a facility in the first place, so for him to say/know that says a lot to us. It's in a great location for us, in a central part of town and close to home. They constantly have things going on for families to be involved in. They're having a Thanksgiving lunch for residents and their families next week. It's a modern facility and they have great urgent medical care available downstairs also, if needed. They have a barbershop on site. The management is absolutely great. From the beginning, both the admin/social worker and the supervisor [names removed] were so helpful. They were patient and guided us through the whole process and answered all of our questions. Again, my uncle struggles cognitively, but he's safe, happy, and comfortable here. Not only does it show, but he's expressed this to us more than once. During visits, you tend to hear other residents talk and sometimes even chat with them. I've never heard any of them have anything negative to say about this facility or the staff. We've been very pleasantly surprised with the whole operation. I would absolutely recommend them to friends and family. In fact, I know others who have had loved one's here and they're all very happy with their experiences and have had nothing negative to say.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
November 1, 2022
Verified Review
nice community and would recommend

This community was available at the time our loved one needed to be quickly moved, the staff members and residents are all very nice to our loved one and to our family. We have not had a meal ourselves but according to our loved one the meals are good and have a pretty good variety. They have different activities going on all throughout the day. It is expensive especially with all the additional add ons.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 322 reviews

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