Runk and Pratt Senior Living Communities

very pleased with the care being provided at Deans of life. The staff is kind and loving. I do not worry about her wellness or safety. I would recommend anyone needing memory care for a loved one.

I was visiting a friend during dinner when one of the residents became upset with another resident. They got to arguing in the dining room. I was impressed of how quick the staff responded on distracting them and containing the situation. I was waiting for a full food fight to blow out. I was amazed at how well they work together and knew what to do. The Kitchen staff even came out to assist. The housekeeper already knew what to do bringing his mop and broom incase of a spill. Every employee was smiling through the whole ordeal. I myself was about to hide under the table. When I told the staff they looked and laughed at me shanking their heads telling me that they enjoy there job no matter how crazy it gets.

I received a phone call about my father falling and I was out of town. He is a high fall risk. It did not surprise me that he had fallen due to this. I was not as concerned as I should of been. When the offer was made to send him out to hospital for further evaluation. I did not take it seriously due to he always falls. The Nurse on duty was very understanding of my situation and encourage the hospital visit. She stated that the facility policy when sending someone out is to call over to the hospital and give a report. If the Hospital had any questions they would call over to the facility or me. That staff would call over there and check for updates on his progress and keep me updated as well. I was so grateful for her support and glad I sent him over for he did need further medical attention. I am so glad the staff was on top of things. I have no clue what I what I would of done without them.

When visiting my love one I just want to comment how well I am treated during the visits by staff. When walking in the door it is a very clean and positive atmosphere. They keep me informed of how she is doing and anything she may need. Staff is always smiling and interacting with all the resident. My mother and her friends love the activities. When visiting they are always in an activity and joking with the staff. The resident's are always talking about how good the food is. I noticed that even the activity director serves home made cooking with her activities that she has cooked herself. The Administration is always on the floor and very involved with the residents. Which you do not see in most facilities. I love that my mother is in an environment that I feel comfortable with and it eases my mind when I am not there with her. I really appreciate the staff and what they do at the facility. I know they have a difficult and busy job.

Intake, getting settled was excellent. Things had to happen quickly and they did. [name removed] was always available for concerns and questions, and quick to get things done. My husband stayed for only a week. He had suffered from delusions after brain surgery, which is why he was placed there.I feel our only complaint was that residents came into his room often, used the bathroom and went through personal items. We asked for a door lock and it was done.

I am currently a resident at Runk and Pratt Pearls of Life at Liberty Ridge. This facility has been great for me so far! It really is a great place. Everyone is so friendly and helpful. The cleanliness and care services are good. I love it here! I would recommend Runk and Pratt Pearls of Life at Liberty Ridge to family and friends.

Cannot say enough good things! The very best care, love activities and food. The staff cares for my grandmother, like she is their own family! So happy she is at this location! Always happy when I am there

My grandfather lives here, and we have been pleased from the start. Everyone is super friendly and attentive, and the building is very clean. [name removed] has been amazing and is always available when we have questions.

This is a smaller community, and more of a family type community! From the beginning, our experience has been stellar- the admission staff member was amazing- she was patient and toured us 4 separate times (even on weekends!) so all of our family could get on board. The director is very hands on and checks on Mom herself daily! The activity director is not only friendly and engaging, she actually cares and spends a lot of extra time getting to know the residents so she can meet their needs. I toured multiple facilities, and I am so glad I went with my gut and chose this one. I could not have chosen a better place, and would rate this community higher if I could!!

Toured with the young man to view a private room for a friend of mine. He showed me a room on the renovated wing, that have a living space area in the room and a porch!! Such a great intimate building, every staff member spoke to us as we went through!

The building is much larger than it looks from the outside and is beautifully decorated. The marketing director was very friendly and she was able to answer all of our questions.

Toured with a gentleman for my mother, such an amazing community with a theatre, bowling and a beautiful salon that she can get all prettied up! Staff were great and kind walking through! Wow!

I moved here from another facility to this community to further my therapy and receive better care. They have exceeded my expectations and I love it here! Recommend Runk and Pratt to anyone!

Wonderful tour experience- Facility presents well/fresh and clean Great smelling Activities happening

Runk and Pratt is a 5 on all categories, except activities which I can't rate because unfortunately my family member is not able to participate. For value, I would say the cost is on the high side but typical for Smith Mountain Lake. It has been a comfortable place for her to live, and she is well taken care of at this time.

Everyone there is so helpful and friendly! The communication is good, I've had more conversations and emails with Liberty Ridge since March than I had the whole time my mother-in-law was in [community name removed]! There's a lot of activities too! Based on the experience we have had so far, we would definitely recommend this community to other families looking for a community for their loved one

The people are nice and the building is clean.

I like living here. I like the staff. I have no complaints.

Thispalce runs a good show.

I love all the fun things to do, the food is good