A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living
Sign in

Surpass Senior Living

Get personalized guidance

For pricing & availability

Surpass Senior Living is a partner with A Place for Mom. Learn about Surpass Senior Living, and browse Surpass Senior Living reviews to find top-rated providers in your area.

7.2

Review Score

200 reviews
5 communities
Starting from $X,XXX/mo

Surpass Senior Living community listings

Showing 5 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

Starting at$X,XXX+ monthly
Photo of The Heritage at Twin Creeks
11
11 Photos available
10
10 Floor plans available
8.5
Review Score
65 reviews

Excellent service and very good care.They have a great activities staff. My mom is in memory care and is busier than she has been in 15 yrs. They make an incredible effort to keep everyone active and...

Provides: Assisted Living, Memory Care

Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged...

... Read more

Parkside Assisted Living and Memory Cottage

2595 Harbor Blvd, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.4
Review Score
33 reviews

Great facility for dementia residents. Attentive to individual needs as the dementia worsens. Staff is very caring and works hard to care for our mom. Close to hospital for emergencies and have visiting...

Provides: Assisted Living, Memory Care

Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...

... Read more

Carrollton Gardens

1029 Seminole Trail, Carrollton, TX 75007

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
7.0
Review Score
27 reviews

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his...

Provides: Assisted Living, Memory Care

Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...

... Read more

The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

Starting at$X,XXX+ monthly
33
33 Photos available
4
4 Floor plans available
6.7
Review Score
23 reviews

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do...

Provides: Assisted Living, Memory Care

The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...

... Read more

The Ivy of McKinney

3392 Medical Center Dr, McKinney, TX 75069

11
11 Photos available
6
6 Floor plans available
5.4
Review Score
52 reviews

Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well...

Provides: Assisted Living, Memory Care

Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Connect with us”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Viewing 1-5 out of 5 communities

Reviews
for Surpass Senior Living

7.2
Review Score
200 reviews

Review Score

200 reviews
7.2

Out of 10


5 star

49%

4 star

25%

3 star

10%

2 star

7%

1 star

10%

A Place for Mom has scored Surpass Senior Living with 7.2 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, Surpass Senior Living has 200 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
98
50
20
13
19
Date Submitted
7
12
34
Reviewer
20
118
49
12
Care Received
76
124
1-20 of 200 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
May 15, 2024
Verified Review
Great place!

I thought that Parkside was a great place! I would definitely consider them again if we needed the services.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Clifford - Family/Friend
Assisted Living
April 16, 2024
Verified Review
Review for The Heritage at Twin Creeks

Excellent service and very good care.They have a great activities staff. My mom is in memory care and is busier than she has been in 15 yrs. They make an incredible effort to keep everyone active and engaged. My mom loves it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Suzette - Family/Friend
Assisted Living
August 22, 2023
Very consistent services and kindness

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his dinner waiting for him with chocolate cake! He liked it so much the chef brought him two more pieces to his delight. The next morning, I called him to check on him and he told me "I am doing Great!" Had I know chocolate cake was the secret to his happiness I would have baked a cake myself before the move. He immediately settled in by meeting new friends, participating in the activities and enjoying physical therapy. The staff has consistently been available to him and me. The director and owners are on campus and are open to our needs and requests. My father states the food is delicious and there is nothing he wants because the staff is always available. I am very thankful we found Carrollton Gardens. I feel my father is safe, and taken care of. He now calls his new apartment his home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jim B - Family/Friend
Memory Care
February 16, 2023
Great staff

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Katherine - Family/Friend
Assisted Living
February 9, 2023
Verified Review
Do not have to worry about our loved one

We would absolutely recommend Villagio at Carrollton to other family's based on the experience we have had so far. When it comes to the quality of care the residents receive it is excellent. The meals and dining service is very good, the quality of the meals are the best and the two chefs they have there are amazing - we have never had a bad meal there. Our loved one really enjoys the different activities they have to offer and we do think the overall value for the money is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kimberly S - Family/Friend
Assisted Living
February 9, 2023
Great place

We have nothing but great things to say about Villagio! The staff has been so helpful. I would highly suggest this place. Perfect location. The food is above & beyond. The coffee bar is an extra bonus for residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
January 20, 2023
Verified Review

I toured this facility and it was very nice! Everyone was friendly and things were very clean. However, their communication about availability was not good. I put a deposit down on an available room (they said it was fully refundable). The room ended up becoming not available and I'm still trying to get my deposit back.


5.0
JB - Family/Friend
Assisted Living
January 19, 2023
Verified Review
Positive Experience

The care services is excellent. They have plenty of activities. The care, friendliness, and response time has been excellent. My loved one loves the breakfast. We picked this community, because they reached out to me and had avalability for my loved one. I would recommend this community.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Russell N - Family/Friend
Assisted Living
January 18, 2023
staff

cant say enough about the staff, especially RN [name removed], mom has been a resident of parkside going on two years , the personel care brandi has given mom ha s bin comforting knowing she is in confident , caring hands! brandi & the rest of the staff are truely caregiving angles, very professional yet getting personal with each resident making them feel at home , would like too give a huge kuttos too [name removed]and her staff again for all they do, day in and day out!! god bless you ALL, THANK YOU, !!!!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
October 6, 2022
Verified Review
friendly staff

Right away we really liked the quality of the facility and everything they have to offer, but our biggest frustration and complaint would be with their billing and accounting process to the point where we would move our loved one out.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Wendy - Family/Friend
Memory Care
August 25, 2022
Such great help...

I have a dear brother in need of care and Parkside has become home to him. He is helped when he needs it and left to himself when he likes to have peace and quiet. The administration, staff, and all the "helpers" have been so kind, warm, and gracious to us on our three day visit. We really appreciate the attention to detail that Parkside gives: cleanliness, kindness, readiness to help, and friendliness. And, we had a delicious meal with my brother. It was evident to us that A Place for Mom had found just the right spot for my family member.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
July 8, 2022
Verified Review
friendly staff

We really like the staff members and cleanliness of the community

Cleanliness

4

Friendliness

No data collected

Meals & Dining

3

Care Services

4

Activities

4

Staff

No data collected

Value for Cost

4


5.0
D S - Family/Friend
Memory Care
July 1, 2022
Verified Review
Safe, Secure, and Caring

[Name removed] and [Name removed]were wonderful to work with with and they really cared for my loved one. The staff were able to get my loved one to eat, when the family wasn't able to get our loved one to eat, and this was really great. We had no problems with the staff. The community was clean, and they were compliant with the CDC guidelines for COVID. The community is very secure for memory care. I was very pleased with our experience. I would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
June 16, 2022
Verified Review
Tour experience

We had a very nice tour experience with Parkside. The reason we did not choose this facility was because to us it felt too institutional and sterile. Also they were in the middle of pricing changes and they were unable to tell us the rate that we would be paying.


5.0
anonymous - Toured community
Assisted Living
June 9, 2022
Verified Review
Tour experience

The Heritage at Twin Creeks is a very nice facility. We found that there were not as many residents out and about and it did not seem as active as another we were looking at. There are also no washer and dryer in the apartments.


5.0
Janet T - Family/Friend
Assisted Living
June 9, 2022
Verified Review
Great fit for mom

We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gene - Family/Friend
Assisted Living
May 3, 2022
Verified Review
Would Recommend

Parkside is a very clean place. They provide good care and were very responsive to my mother's needs. There is ample room in the residents' rooms, and the bathrooms are large. The facility is about 4 years old and pretty modern. Really the only problem I had was with billing. They kept trying to bill us at a higher price than our original contract. But the cost itself is reasonable, and the location is good.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
April 19, 2022
Verified Review
Very warm and welcoming and involved

We have had a good experience so far, our loved one really seems to be doing very well here. We chose The Heritage because of all the activities they offer. On Tuesday's they have grocery days, on Friday's they go out to lunch at different spots. They have different outings all throughout the weeks. The staff are very accommodating and if our loved one is really needed to go to the store one day, they will take her there. We appreciate that they go get our loved one for activities since sometimes she may forget. They are very communicative with our family and send us pictures all the time. Our loved one also says the food is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna Y - Family/Friend
Assisted Living
April 4, 2022
Verified Review
I would recommend

I think that the staff work really hard at this community and that it is a good environment. They work really hard to make the care individual for each resident and their needs. The meals are great and the chef is very accommodating to the residents and their needs. This is a place I would put my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

4.5

Staff

5

Value for Cost

5


5.0
Loraine - Family/Friend
Assisted Living
March 21, 2022
Verified Review
A Comfort Level Knowing My Loved One is Here

I believe this is one of the best communities in the area. One of the reasons I picked this place is that the residents were talking, laughing, and enjoying themselves. The staff are great to work with. Anything the family needs they are willing to assist the family and residents. There is an hourly listing of activities for the residents to choose from. There are some activities that the residents will sign up for and others they can just show up for. The memory care activities are able to keep the residents actively engaged. There is a monthly family night, and there is a newsletter sent to family. There is transportation for the residents to use for field trips.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


Viewing 1-20 out of 200 reviews

Frequently asked questions

There are 5 total Surpass Senior Living Facilities.

More questions?

Ask an A Place for Mom local advisor at no cost.