New Horizons

The place always smells clean, not at all like "old people" smell! Staff very friendly and helpful if asked. Nice apartments; all of them slightly different and unique like the individuals who live in them!!

The staff is always friendly and accommodating. Anything that Dad needs, they make sure to take care of him. He loves it there. The move-in process was easy. There is constant communication with the family whether it is through a newsletter or a telephone call, if needed. His meals are amazing. The quality of the food is delicious and he loves it. We would 10 out of 10 recommend New Horizons at Marlborough to others.

The staff at New Horizon's at Marlborough is amazing, from the front desk staff to the maintenance and cleaning staff. Everyone is friendly, helpful, and kind. The move in process was simple and seamless and they even let us borrow carts to bring in furniture! I ate dinner there once with my father and the food was delicious. Dad is always saying how great it is and the variety is good, too. We would and do recommend New Horizons at Marlborough to anyone that we can!

My spouse and I are currently residents at New Horizons at Marlborough and the experience has been great so far. The staff at this facility are all wonderful and attentive. The facility and our one bedroom apartment are both very nice. The food is good. There are lots of places to walk around outside. We like it here very much. I would recommend this facility to family and friends.

Everyone there (residents and staff) are kind and cheerful. The amenities are very impressive for the price. I've had a little trouble getting some questions answered / issues addressed but am attributing this mostly to just the start up/phase where I'm learning who to talk to, when and by what means. My parents feel pretty happy there, and lucky - they are 2 months into their residency now.

Our loved one has not moved in yet so we have had no experience with the meals and dining or the activities - but the reason why we picked New Horizons at Marlborough was because it was the most suitable for our loved ones needs. It really made a great first impression

Our family had an in person tour and its a nice facility, but a little far away. It is a little bit older but still nice - just not as sparkly as others we looked at.

Our loved one have not been there for very long but so far everything seems to be going really well. The cleanliness was a huge thing that stood out to us. We were so impressed by how fresh everything was, and its very well decorated with fresh flowers. We haven't been able to eat meals there with our parents because of the restrictions but overall the meals are good. Sometimes they say the portion sizes are two small but they do get a three course meal. Another thing that we loved is how it has a pool, garden and greenhouse. It is like a mini vacation for your loved ones.

Our first impression of New Horizons At Choate was that it is very clean and a friendly atmosphere.

This community is a 5+, we have had a very positive experience with New Horizons. At the moment they have no positive cases of COVID. They have done an exceptional job of taking care of the residents during this time. The staff members are amazing. It was evident during the times when we would visit how caring the staff members were to the residents. They really made us feel welcomed and comfortable. New Horizons is a very reasonably priced assistant living option and covers everything our loved one needs. They have a basic package you can chose from, as well as other package should additional services be needed. Our loved one is being fed three meals a day, and we have really seen a huge difference in her health since she moved into New Horizons. The feedback on the food is excellent, we can also experienced this while there as a lunch guest. Our loved one is very happy here. The communication is amazing, we get weekly reports about how the community and residents are doing. We really could not be happier. Their process during this COVID-19 pandemic has been exemplary - and at this time they are allowing visits by appointment. The staff escorts all outsiders in the facility to manage the flow of people of people and maintain the health and safety of the residents. The facility has many great open spaces where you can go hang by yourself or socialize with the staff and other residents. An example of their fun activities is cookie Tuesday’s where the staff delivers fresh baked cookies to all the residents. They also have a weekly activities board that shows you all the daily activities for that week. In the past, pre-COVID they would bring in outside talent like bands, and on Friday nights they have wine and cheese. They are currently starting to bring back movie nights. They also have a paint studio and a nursery. I believe this community is set on 30 acres, where there is a chapel. It is really gorgeous, and there is truly something for everyone at this community.

They have had zero cases of Covid-19 at the community and have been doing an exceptional job protecting the residents. Up and down the spectrum of staff at New Horizons, they have been very open, transparent, and communicative about sending weekly information keeping families up to date on what they are doing to keep residents safe. The services have been great, although cut down during the pandemic. Compared to other communities in the area, New Horizons is a great value.

I have been at New Horizons since June. Everyone has been very welcoming. The apartment is spacious and I love not having to shop for, cook or clean up after dinner! There is always a choice of entrees at dinner and the food is good. Great home-made soups!

The community is very warm and welcoming from first visit forward.

We toured this community while looking into senior living options for a loved one. New Horizons at Marlboro was a very nice looking place, and it was our second choice out of all of the communities that we toured. The facility itself was well kept and clean, and everyone seemed very friendly. It just seemed a bit larger than what my loved one would be comfortable with.

My parents were at New Horizons for a 30 day respite/rehab stay following her hip surgery. The staff there were incredibly responsive about working out their admission with very little advanced notice. It was a fabulous experience and wonderful place. I hope they return when they feel ready to transition from their home to assisted living.

We checked out 6 facilities over 2 days. Based on all criteria (in addition to my Mom knowing some of the residents) NH was her first choice. The monthly service fee was substantially less than all other choices. This choice was the best value for us. In one short meeting we were able to take care of almost all of the paperwork. Mom has been in almost a week now. The staff is extremely friendly/helpful. The residents are so happy. The building is kept immaculate. The food is delicious. There is an abundance of activities available every day. The grounds, the chapel, the fish pond, the greenhouse are all beautiful. We are confident that if/when the time comes that Mom needs more care, we have no doubt she will be well cared for. There is a peace of mind that comes to both Mom and her family knowing that all her needs are being met and she is happy and dealing with so much less stress. Highly recommend New Horizons and so happy that we made this choice.

Things seem to be going very well at New Horizons! It really is a beautiful place, and I think they do a great job looking after our elderly loved ones. The staff have all been very friendly and helpful, and they do a great job keeping the facility clean and well kept. From what I have heard from my loved one they do a great job with the food as well!

We were very impressed by what we saw here during our tour! The facility itself is beautiful, and the staff were all very helpful and friendly. Our main concern here was financial. The facility had an upfront buy-in fee that didn't work with our current circumstances. However, if it is within your means this place looks incredible!

My Dad lived at this location for quite a while, and we feel like it provided really excellent service at a great price, especially considering some of the places we've seen since moving him out. It's a really warm and friendly place, and the nurses were always seem present and attentive. We felt like they really knew him, and that he got a lot of individual attention.

It's excellent, we've had no problems so far. They keep people very active, very engaged, their staff is always watching what they're doing. The food is excellent, she loves it, they made the transition fantastic, they put her right away with people that were friendly and she gained all of these friends right away. I couldn't think of anything they could improve on.