Promenade Senior Living

Promenade at Blue Hill has a small, wonderful environment inside as well as beautiful grounds. My mom is so very happy here - unlike [facility name removed] where she was at previously. ' She has a nice large corner room. There are smaller ones but as she sometimes uses a wheelchair I thought having more space to move around would cut down on falls or accidents. It's a little pricey compared to the former facility she was in, but it's worth it.

The first thing that stood out to us about this facility is the price. When we first met [name removed], she told us many other things that were wonderful! The activities department is great. The aids at the community are all I mean all, wonderful! They are always polite, caring, attentive, and concerned about their residents. My mother-in-law said that the food is spectacular! They take care of mom's laundry, change sheets, etc. They help mom showering and making sure that she's safe! I have nothing but good things to say about this community. I am truly blessed that our family can now have complete peace as we know, mom is an excellent hands! She LOVES her apartment and the staff and community!!

We had a great tour with Promenade at Tuxedo Place. The staff were all very caring and did a great job showing us everything we needed to see. It was unfortunately out of our price range. If mom had more resources available to her financially, then she probably would have gone here. It really was a great place.

The Promenade at Chestnut Ridge has been wonderful, it is a complete night and day experience then our loved ones previous community. They have really saved our mothers life. Our loved one is happy here and well cared for which is the most important thing. If we need to set up a doctors appointment or have a doctor come and visit they set it up. She has her own private room with a lot of activities to do. It is the best thing to happen to her. The staff members are ust wonderful they are always so kind when we come to visit.

I would want to be placed here at Promenade with the same owners and staff. The staff is warm is welcoming from the secretary to the front to the owner. I feel very comfortable visiting my Mom here. They are the best I have seen so far medically with what is going on with their residents. She enjoys the dining experience and eating with other residents. They push hydration, which is very important. She also enjoys the food.

We chose Promenade at Blue hill because the value that they are providing for the care as well as the amazing staff. The staff members are extremely communicative to us as far as her care goes, they transitioned her very well to the facility, and they have been very attentive to her needs. They treat her like a family member and my mother really enjoys being here. It is a small enough facility to where she does not get lost and it is all on one level. Since it is all one level it feels like one big family rather than isolating other residents based on their care needs. It is a very warm and friendly environment and I felt comfortable leaving my mom in their care. It has given me peace of mind and I would absolutely recommend them to others looking.

Our loved one was there for respite care so it was only for [dates removed], and we were very happy with them. The staff were very communicative and friendly. We would definitely recommend this community to others.

Our family had an in person tour and we liked that it was a smaller community, everyone seemed to know each other. The director there [name removed] he was dynamite. He was very forth coming, and honest but the reason we did not choose Promenade was because there were no other males there.

A fantastic facility! [name removed] personally took us on a tour. She knew all the residents by name and they all knew her. The facility was clean, upbeat, and the residents all seemed happy to be there. They have a beautiful garden and a wide variety of activities, well planned meals, live entertainment, and regular medical observation. This is the perfect home for my mother-in-law!

The place was warm and inviting. Friendly staff. Apartment was very very nice.

This is the reason you view numerous places. They are very professional and cultivate a great environment.

We are so happy with this community, and anytime we are able to go and visit we have not noticed anything at all that was questionable or concerning in anyway. Everyone there is very attentive and very kind. When it comes to the activities, they have a lot to offer for the residents to participate in.

My aunt, [name removed], has lived in the facility for two years. I spent two days with her when she first moved in and was so impressed with the friendliness of the staff and their attention to her needs. I ate delicious chef prepared meals and participated in their exercises and activities. The first day she was determined that she was not going to get up for breakfast but the second day she was there and ready for activities after eating and has been actively involved ever since. Since the unfortunate quarantine, I have been working with [name removed] to keep in touch with her through zoom and now [name removed] and I are working on a virtual birthday party for her at the end of April. If you are considering the Promenade, I encourage you to join their great community. .

We had the best time visiting at The Esplanade. We look forward to visiting again. The staff is always so welcoming - and Fun!

My mom has been attending the Promenade Day program since March 2019. Prior to the Promenade, my mom was very depressed and had nothing to look forward too after my dad past almost 4.5 years ago. All she wanted to do was sit in the house, watch tv, and sleep the day away. She was going down a really bad path, and I knew if she didn’t get involved in something she would be joining my dad shortly. My husband and I starting checking out some programs in the area. When we arrived at the Promenade, Illisa Lipkin, Director of the Day program, sat and spoke with us for at least an hour telling us all about the program. I knew as soon as I met [name removed] with her warm, friendly, and caring demeanor that the Promenade was the place to bring my mom. My mom was very leary about going to the Promenade at first. [Name removed] reassured my mom that she would have a wonderful experience. [Name removed] told me to leave my mom for a few hours and run errands. I returned a couple of hours later, praying that my mom was not going to want to run out the door when I arrived. I surprisingly found her engaging with some of the other regulars in the day program, and she didn’t even notice I returned. My mom now looks so forward to going to Promenade to see her friends. It is so nice to see her smiling again and engaging with others. [Name removed] and her assistant, [name removed], do an amazing job keeping everyone engaged in mind stimulating and fun activities all day. [Name removed] and [name removed] really care about making everyone feel welcomed and special. My mom just celebrated her birthday at Promenade and came home raving about this being one of the happiest birthday celebrations she had in a long time. I cannot say enough wonderful things about [name removed] and [name removed]. We have been truly blessed to come across the Promenade. Thank you so much ladies, we so appreciate all you do.

The Promenade is a great place with a caring staff. When i visit there the residents are always beinging attended to with a smile.[name removed] Is one of the managers, and is not one to just sit at her desk. You can always find her out and about making sure everything is running smoothly. Two thumbs up to [name removed] and the crew of the Promenade!!????

The Promenade was very accommodating to my sudden availability for a tour. All of the questions I had were answered as well as things I never considered. [Name removed], who gave me the tour was very friendly to everyone and addressed each resident that we passed by name and said something nice to them as we walked around. Although this is just the start of my search, this is a possibility.

From my first contact with [name removed] to our scheduled tour with [name removed] I cannot say enough good things about The Promenade at Tuxedo Place! While both were instrumental in providing me with support & information throughout the application & placement process what struck me most was the warmth, openness, compassion & sense of community [names removed] imparted. As if welcoming a new family member to their homes all the staff helped my father transition from a stressful life altering move to a caring, friendly & nurturing environment he now calls "home". My father has only been there one month but has thrived & enjoys each day with endless activities & the encouragement & support of all the staff. The facility itself reminds one of a cross between a B&B and a warm inviting inn that is well maintained with nicely appointed rooms & common areas and a "cozy" feel. Making this decision for and with a parent can be exhausting, confusing, emotional and time consuming. Thank you [names removed] for being my lifeline throughout it all and for making dad feel "part of the family"! I highly recommend The Promenade at Tuxedo Place!

My mother in law is living at The Promenade in Middletown. I can't sing their praises highly enough. The place is run like they are caring for their friends and family, not like it's a business. They are incredibly helpful and supportive of the family members who are dealing with the complications and emotionally trying time in an elderly parent's life. Moms care aides are so loving and helpful. She always is dressed beautifully and they even curl her hair! There is something to do all day long in which she can choose to participate or not. If there are problems, they are addressed immediately and fixed. The dining room smells delicious and the variety of food is abundant. If mom doesn't like the meal, there is always an alternative available. The staff has been incredibly helpful with insurance claims, medications and emotional support. Her room, and all the common areas are clean and tidy. I told my kids that if I ever need support they could happily put me there! Thanks to all the staff there for taking such good care of mom! It was a difficult decision but the best one we ever made.

Had a nice visit/tour. It is somewhat outdated but appeared clean and staff very friendly and informative.