Ciel Senior Living

I would give 5's across the board, although my Mom is in independent living so hasn't been receiving care. We just started medication reminders and that has gone well so far. Staff seems really good about dealing with dementia; that is what decided for me. My only negative comment is that a few times her meals have taken about an hour to arrive from the kitchen. Dont know if that is by design, or because they are short staffed.

The concierge we're always extremely helpful when I needed directions anywhere. Always got any problem fixed in a timely manner. The food was always edible, but that would be a personal opinion. I have a one bedroom and it is adequate for my needs. The only thing lacking is a space for my desktop computer. I am now relegated to using a laptop.

5 on all categories. Everyone was very kind and it is a beautiful facility. The food is good. I recommend without reservation.

My loved one doesn't seem to have many activities in memory care. Very pleased with the choice and we would absolutely recommend Ciel Senior Living to other families based on the experience we have had so far

The resident feels like home. The staff is professional and provide service with care and love. He has extended the stay to long term

What we like the most about Bella Vista Senior Living is that it is a clean and updated - residents are welcoming and caring of about each other and based on the experience we have had so far, we would recommend this community to other families

I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. I would recomend this community based on staff, value and community overall.

5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had

The staff is so friendly and inviting every time I visit. The community is very clean and always smells good. I love all the amenities Ciel has for their residents, that you don't need to go any where else unless you want to. I have tried the food and it's amazing! The Nurses and Caregivers are amazing too and are very attentive to the residents and their needs.

Long Grove is a beautiful, clean community that has amazing, caring team members. If you are looking for senior living, this is the community for your loved one. The food is out of this world, the programming is excellent and the care team is thoughtful and loving to the residents.

We recently moved our loved one into Ciel's memory care facility. Was it an perfect experience, no it was not; however, the overall sense of urgency the management has, and care of the staff towards the residents is just simply outstanding. I would not hesitate for a second to recommend this community to any family in need of assistance.

Excellent community, I would move in myself if I needed. We picked this community because of the pricing.

The current staff are nice and they know the folks there. Food is good and a good selection. The facility is clean. The nursing staff are attentive. The activities and outings have been done well. The only thing I would suggest at this time is to update the check in/out process. A lot of facilities have a computer check in and some with taking pictures. People handwrite in the checkin/out. Overall we are pleased with the facility. We have other family in other facilities now and we would still choose Ceil (Langford).

Overall I would recommend Bella Vista. They helped make a horrible situation bearable.

I toured 5 different facilities and this was hands down the best fit for my mother. This facility is very clean and well-maintained, without any foul odors or disinfectant scent masking bad smells. The resident apartments are roomier than most I saw at other facilities, and include a huge closet-bathroom combo that is easily accessible for a wheel chair. All my mother’s furniture we brought with her fit perfectly, making a very cozy and functional living space. The staff is always exceptionally friendly when I visit and I have not noticed much turnover. The activities director is wonderful and seems to do a fantastic job offering a variety fun activities for the residents. I have not eaten a meal at Ciel yet, but my mother isn’t complaining about the quality and turned me down when I recently offered to buy her snacks to keep in her room. They are changing meal time from come & go to assigned dinner times: 4pm or 5pm, which seems to me early, but it’s necessary for staffing.

Ciel has been a good choice of assisted living for my husband. I appreciated their assessment and recommendation for level of placement most beneficial for him. There are a variety of activities offered, even on weekends. The menu is varied and mostly healthy. The staff is welcoming and available whenever I have concerns or questions.

From our very first contact with This place was a lady I'm struggling to remember her name right now, but we knew this was the right place, friendly, very clean, worked very hard to find a room to suit my mom, always treated mom with respect and kindness! Med tech's were also very kind and helpful!

When it comes to the quality of care they were very attentive about setting up therapy and keeping me updated about adjustment issues. The "5" is something of a default. I cant speak directly about food because I'm not there at mealtimes. They did keep me in the loop regarding his diet/drink and occupational therapy trying to handle food utensils. Observations related to choking hazards. I see a regular schedule of activities and told me about his participation early. Visiting is a bit inconvenient. I check in at the front desk and they announce (walkie-talkie) that a visitor will be at memory care. It has almost always been the case that I have to flag down a staff member to let me in. The memory care staff is VERY friendly and clearly pay attention to their residents.

I would rate all a five. Very clean with caring attendants, lots of activities and family events. I don't think we could have done any better based on what others we looked at. It started as Fieldstone then changed to Columbia Landing and as of the 1st of this year was sold to Ciel. They immediately raised the monthly rent from [fee removed] to [fee removed] which I thought was somewhat excessive but maybe that's what they can do and still be competitive. Not fair but oh well.

HarborChase was awesome. I would definitely recommend. What we liked the most about HarborChase was the people. The people that work there were kind, considerate and helpful