Brookstone Terrace

I would recommend this facility to anyone. The staff is outstanding, friendly and caring. The move in was odd as Brookstone knew we were coming and there was no help or direction at move in. Overall, we loved Brookstone Terrace of Simpsonville.

This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful The Owner is there frequently, no trying to figure out who runs the place. No one has been scared of questions, transparency is so refreshing! Staff / patient ratio.is above regulation and so far, no staff shortages truly remarkable! My Father in-law is alert and engaged, acts perfectly content. The mix of Residents without memory deficits with those who have deficits has greatly benefitted him.

My Mom passed away in September but we liked it so much that my wife and I decided to move my in-laws there. Great place with very caring staff!

The staff is incredibly kind and helpful! Communication is top notch and everyone is quick to respond and address any concerns immediately.

I have used three different facilities in the Greenville Spartanburg area. This place is the best. The facilities are superb and staff excellent, and I love the way they work with the memory care patients...integrating them with "normal" residents for a real family feel...

What our family likes the most about the community is the staff, they really seem to genuinely care for the residents there. We would recommend this community to other families based on the experience we have had so far.

I did a lot of research before bringing my mom to Brookstone and was above satisfied. The staff is outstanding and very caring. I loved that there was no separation between the memory care and assisted living residents. Whenever I had questions or concerns , they were addressed immediately. My mother was happy here even though she could not join in the activities. Overall, if I could give Brookstone Terrace Simpsonville a 10+++ rating I definitely would. Oh and the food was great too

One place said they had no availability and didn't even want us to tour the facility.The other place didn't look as clean and staff wasn't friendly .Brookstone's staff was friendly, the facility was clean, the residents looked clean and engaged in activities.

The staff at Brookstone Terrace of Woodruff is caring and does everything they can to make the residents comfortable and keep them safe. They communicate well with me and our son. We did not have any issues with the move in process. The meals are good and substitutions are made for those that may have a problem eating or just don't like what they are served. The Memory Care residents and others are all together and not segregated from the other residents. I do recommend Brookstone Terrace to others. I'm there every day and our son comes several times a week.

I would say they have their issues, just as every other establishment, but overall pleased with the care of the staff.I would definitely recommend to others!! We picked this community because of the cleanliness and friendly staff.

My family and loved one have had a good experience with Brookstone Terrace. The staff are kind, caring, helpful, and professional. Everyone seems to be friendly. There are activities and meals provided by the community to assist the residents with socialization. We would recommend this community to others for their loved ones.

I love the inclusive design, keeping all the folks together. Food is excellent and the staff is caring and informative. We have tried multiple facilities and this is the best bang for the buck so far!!

We toured Brookstone Terrace of Woodruff when searching for Assisted Living for my loved one. The presentation was very polished and gave us specific answers to our questions as far as the long term options available for us.

My mother is a resident at Brookstone Terrace of Simpsonville and everything at this facility has been great for her so far! Communication with the family is great with the text message groups. The meals are good, and there's always alternatives like a chefs salad if you don't like something. The staff is almost always welcoming and friendly.

5 for all! Their communication with the family has been excellent. Staff is very caring and compassionate. My Mom had to go to the hospital for a short while and they text us daily checking on her condition. They also eat with the residents. When the new management took over they converted the existing staff dining room into an art room.

What stands out to me about this facility is their cleanliness, the people are always friendly, and they keep the residents busy with activities.

We were totally pleased with the care that our loved one got here at this facility. Anytime we would visit, the staff was always very friendly. Even though our loved one had Dementia, she wasn't always locked up on a hallway or in her room. But it was still a very secure and safe place. A lot of times they would have her in the community room, doing activities, or at the nurse's station. We saw improvement when she was here. She looked healthier and was more coherent. We were very comfortable with this facility, it was literally a sigh of relief knowing that our loved one was safe and well taken care of. They took very good care of her. It's a very nice facility, we definitely got our money's worth. I have and will continue to recommend this facility to family and friends.

Brookstone has been wonderful for my loved one and she constantly says they take good care of her there. The staff have always been responsive and to any questions or issues. Staff has always been friendly when I go in.

I would recommend them to family and friends!

We were impressed from the care to the cleanliness. They called and kept us informed. The food was excellent. They had plenty of activities. For what you got, it was worth the money. They went above and beyond. I would recommend to other families.