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Brookstone Terrace

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9.2

Review Score

51 reviews
2 communities
Starting from $X,XXX/mo

Brookstone Terrace community listings

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Brookstone Terrace of Woodruff

80 Medical Center Dr, Woodruff, SC 29388

Starting at$X,XXX+ monthly
Photo of Brookstone Terrace of Woodruff
4
4 Photos available
9.3
Review Score
33 reviews

I have used three different facilities in the Greenville Spartanburg area. This place is the best. The facilities are superb and staff excellent, and I love the way they work with the memory care...

Provides: Assisted Living, Memory Care

From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on...

... Read more

Brookstone Terrace of Simpsonville

645 Scuffletown Rd, Simpsonville, SC 29681

Starting at$X,XXX+ monthly
10
10 Photos available
9.0
Review Score
18 reviews

This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful The Owner is there frequently, no trying to figure out who runs the place. No one has been scared...

Provides: Assisted Living, Memory Care

Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown...

... Read more

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Viewing 1-2 out of 2 communities

Reviews
for Brookstone Terrace

9.2
Review Score
51 reviews

Review Score

51 reviews
9.2

Out of 10


5 star

63%

4 star

16%

3 star

8%

2 star

6%

1 star

8%

A Place for Mom has scored Brookstone Terrace with 9.2 out of 10 using our proprietary review score based on 40 reviews in the last 2 years. Over all time, Brookstone Terrace has 51 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
32
8
4
3
4
Date Submitted
9
20
40
Reviewer
1
46
3
1
Care Received
33
18
1-20 of 51 reviews
Sort by

5.0
Kathy Norville - Resident/client
Memory Care
April 2, 2024
Great facility!

This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful The Owner is there frequently, no trying to figure out who runs the place. No one has been scared of questions, transparency is so refreshing! Staff / patient ratio.is above regulation and so far, no staff shortages truly remarkable! My Father in-law is alert and engaged, acts perfectly content. The mix of Residents without memory deficits with those who have deficits has greatly benefitted him.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 11, 2024
Verified Review
Great place

My Mom passed away in September but we liked it so much that my wife and I decided to move my in-laws there. Great place with very caring staff!


5.0
Anonymous - Family/Friend
Assisted Living
February 14, 2024
Verified Review
Great Staff

The staff is incredibly kind and helpful! Communication is top notch and everyone is quick to respond and address any concerns immediately.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

3


5.0
Anonymous - Family/Friend
Memory Care
January 5, 2024
Verified Review
a great place for loved ones, a nice community, a positive experience

I have used three different facilities in the Greenville Spartanburg area. This place is the best. The facilities are superb and staff excellent, and I love the way they work with the memory care patients...integrating them with "normal" residents for a real family feel...

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
November 20, 2023
Brookstone Terrace review

What our family likes the most about the community is the staff, they really seem to genuinely care for the residents there. We would recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon L - Family/Friend
Memory Care
October 22, 2023
Wonderful facility

I did a lot of research before bringing my mom to Brookstone and was above satisfied. The staff is outstanding and very caring. I loved that there was no separation between the memory care and assisted living residents. Whenever I had questions or concerns , they were addressed immediately. My mother was happy here even though she could not join in the activities. Overall, if I could give Brookstone Terrace Simpsonville a 10+++ rating I definitely would. Oh and the food was great too

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
AP - Family/Friend
Assisted Living
September 19, 2023
Verified Review
Review for Brookstone Terrace of Woodruff

One place said they had no availability and didn't even want us to tour the facility.The other place didn't look as clean and staff wasn't friendly .Brookstone's staff was friendly, the facility was clean, the residents looked clean and engaged in activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Connie - Family/Friend
Memory Care
July 31, 2023
Verified Review
Recommended

The staff at Brookstone Terrace of Woodruff is caring and does everything they can to make the residents comfortable and keep them safe. They communicate well with me and our son. We did not have any issues with the move in process. The meals are good and substitutions are made for those that may have a problem eating or just don't like what they are served. The Memory Care residents and others are all together and not segregated from the other residents. I do recommend Brookstone Terrace to others. I'm there every day and our son comes several times a week.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
AK - Family/Friend
Assisted Living
July 17, 2023
Verified Review
Review for Brookstone Terrace of Woodruff

I would say they have their issues, just as every other establishment, but overall pleased with the care of the staff.I would definitely recommend to others!! We picked this community because of the cleanliness and friendly staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Andrea - Family/Friend
Assisted Living
June 16, 2023
Verified Review
Happy with Home Away from Home

My family and loved one have had a good experience with Brookstone Terrace. The staff are kind, caring, helpful, and professional. Everyone seems to be friendly. There are activities and meals provided by the community to assist the residents with socialization. We would recommend this community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tom W - Family/Friend
Memory Care
June 1, 2023
Best yet!

I love the inclusive design, keeping all the folks together. Food is excellent and the staff is caring and informative. We have tried multiple facilities and this is the best bang for the buck so far!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
May 11, 2023
Verified Review
Our tour of Brookstone

We toured Brookstone Terrace of Woodruff when searching for Assisted Living for my loved one. The presentation was very polished and gave us specific answers to our questions as far as the long term options available for us.


5.0
Stephen - Family/Friend
Assisted Living
May 11, 2023
Verified Review
Nice facility, great care, friendly staff

My mother is a resident at Brookstone Terrace of Simpsonville and everything at this facility has been great for her so far! Communication with the family is great with the text message groups. The meals are good, and there's always alternatives like a chefs salad if you don't like something. The staff is almost always welcoming and friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 28, 2023
Verified Review
Happy at Brookstone

5 for all! Their communication with the family has been excellent. Staff is very caring and compassionate. My Mom had to go to the hospital for a short while and they text us daily checking on her condition. They also eat with the residents. When the new management took over they converted the existing staff dining room into an art room.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
February 28, 2023
Verified Review
My review of Brookstone Terrace of Woodruff

What stands out to me about this facility is their cleanliness, the people are always friendly, and they keep the residents busy with activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Suzanne H - Family/Friend
Assisted Living
February 9, 2023
Verified Review
Recommended

We were totally pleased with the care that our loved one got here at this facility. Anytime we would visit, the staff was always very friendly. Even though our loved one had Dementia, she wasn't always locked up on a hallway or in her room. But it was still a very secure and safe place. A lot of times they would have her in the community room, doing activities, or at the nurse's station. We saw improvement when she was here. She looked healthier and was more coherent. We were very comfortable with this facility, it was literally a sigh of relief knowing that our loved one was safe and well taken care of. They took very good care of her. It's a very nice facility, we definitely got our money's worth. I have and will continue to recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pam - Family/Friend
Assisted Living
January 24, 2023
Verified Review
Perfect Place for Mom

Brookstone has been wonderful for my loved one and she constantly says they take good care of her there. The staff have always been responsive and to any questions or issues. Staff has always been friendly when I go in.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Crystal - Family/Friend
Assisted Living
January 10, 2023
Verified Review
Recommended

I would recommend them to family and friends!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bobby - Family/Friend
Assisted Living
January 4, 2023
Verified Review
A Place that Really Cares

We were impressed from the care to the cleanliness. They called and kept us informed. The food was excellent. They had plenty of activities. For what you got, it was worth the money. They went above and beyond. I would recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Galen - Family/Friend
Memory Care
December 13, 2022
Verified Review

This community is a good safe place to leave your loved ones. The staff communication with the family is excellent. The three meals a day are excellent for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 51 reviews

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