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Oaks Senior Living

APFM 2023 Best of Senior Living Awards Badge

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Since 1998, Oaks Senior Living has provided person-centered care with a mission to honor personal choice, provide a sense of purpose, enable meaningful relationships, and celebrate strengths. This family-owned senior living provider offers independent living, assisted living, memory care, and respite care. Oaks Senior Living’s 37 communities across Georgia and South Carolina have 804 reviews, averaging 4.1 stars out of 5. Horizons, Oaks Senior Living’s specially designed memory care neighborhood, curates engaging activities and socialization events just for seniors with Alzheimer’s or dementia. Oaks Senior Living also schedules multigenerational programs, with frequent visits from family members, schools, and church groups.

8.5

Review Score

804 reviews
37 communities
5 senior living award communities
Starting from $X,XXX/mo

Oaks Senior Living community listings

Showing 38 communities
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Oaks at Fayetteville

1294 Highway 54 W, Fayetteville, GA 30214

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.7
Review Score
52 reviews

My loved one currently lives at Oaks at Fayetteville and the experience at this facility has all been great. Everyone here is friendly. The move in process was very smooth for us. The cleanliness, care...

Provides: Assisted Living, Memory Care

In a elegant, residential environment, we deliver assisted living like you've never seen before! At Dogwood Forest of Fayetteville, we created our living environment with all the details that have been clinically proven to produce positive outcomes in the health and lives of seniors. Dogwood...

... Read more

Oaks at Greenwood

116 Enterprise Ct, Greenwood, SC 29649

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.6
Review Score
14 reviews

Oak of Greenwood is a great second home for Mom. When I was given a tour, I knew that she would love it. Upon entering the building, she kept saying how lovely it is. We both love how caring everyone is;...

Provides: Assisted Living

Oaks at Greenwood is located in a convenient, yet secluded, area in the heart of Greenwood, South Carolina. It is a warm and inviting assisted living community with a home-like and comfortable atmosphere. We are committed to meeting the wants, needs and wishes of all who walk through our...

... Read more

Oaks at Eagles Landing

2700 Patrick Henry Pkwy, Stockbridge, GA 30281

Starting at$X,XXX+ monthly
1
1 Photos available
9.5
Review Score
16 reviews

Everything is pretty nice, it is a brand new facility and very clean. The only complaint from her would be the food menu, some things she does not like - but other than that it is a great place. Since she...

Provides: Assisted Living, Memory Care, Independent Living

Oaks at Suwanee Creek

3681 Burnette Road, Suwanee, GA 30024

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
8.5
Review Score
15 reviews

Oaks at Suwanee was a brand new facility so it was very clean and beautiful. Most of the people were very friendly - I only had an issue with one of the caregivers -but overall they were very accommodating...

Provides: Assisted Living, Memory Care

Oaks at Suwanee Creek is a stylish craftsman style property featuring 58 assisted living apartments and 32 memory care apartments. Each aspect of the community has been built with the best interests of elders in mind, fulfilling a mission that CEO Alex Salabarria and his father began more than...

... Read more

Oaks at Hampton

5610 Hampton Park Drive, Cumming, GA 30041

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
10
Review Score
70 reviews

Everyone there was very friendly, kind, and loving. They took excellent care of my Dad. We picked this community because of the location and the friendliness of the staff.

Best Activities
Provides: Assisted Living, Memory Care

Oaks at Hampton is proud to be an Eden Alternative® certified assisted living and memory care community located in Cumming, Georgia. The Eden registry exists to honor those organizations that have made a formal commitment to transforming traditional methods of care into an approach that puts the...

... Read more

Oaks at Stockbridge

475 Country Club Dr, Stockbridge, GA 30281

Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
38 reviews

This has been a great experience for my mohter being from California all her life. {name removed] is truely a professional at making sure that we had the greatest transition ever. I truly chose Oak at...

Provides: Assisted Living, Memory Care

Add Oaks at Stockbridge, formerly Eagles Landing Senior LivingBuilding CredibilityOur community has been in Stockbridge for over 20 years, formerly known as Eagles Landing Senior Living.Our staff members very long length of service at our community, many having in excess of 5 years up to 17...

... Read more

Oaks at Maple Ridge

4500 S Stadium Dr, Columbus, GA 31909

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.5
Review Score
10 reviews

My mother has been a resident for just three weeks, but we are so happy with the staff, the environment, the food, everything! It has been such a pleasurable experience already. Staff is so friendly and...

Provides: Assisted Living

The community has 42 suites on one level with three different floor plans options. Each suite includes a large closet and has a private bath that is handicapped-equipped.Our affordable monthly cost is based on the chosen suite floor plan. Each suite includes utilities and routine maintenance.Our...

... Read more

Oaks at Chanticleer

355 Berkmans Ln, Greenville, SC 29605

Starting at$X,XXX+ monthly
18
18 Photos available
2
2 Floor plans available
9.3
Review Score
55 reviews

I would recommend. Staff is also understanding when I ask questions. We picked this community, because at that time, it was the only place available. I would tell a friend, that their love one would be...

Provides: Memory Care

Oaks at Greenville offers all the amenities and services of assisted living, but includes specially trained staff who are focused on the needs of residents with memory impairment. Three neighborhoods are designed to accommodate the different stages of Alzheimer's and related dementia. We consider...

... Read more

Oaks at Alpharetta

253 N Main St, Alpharetta, GA 30009

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
9.2
Review Score
41 reviews

The staff members at Oaks at Alpharetta are amazing. They care and respect for one another. This creates an environment where your loved one is brought into this loving family. Based on the experience we...

Provides: Assisted Living, Memory Care

The Oaks at Alpharetta was opened in 1997 as Dogwood Forest. We are a senior living community in the beautiful city of Alpharetta, Georgia, in Fulton County. Our sophisticated, home-like community sits on a large landscaped lot in the heart of the city, surrounded by lush gardens, inviting shops...

... Read more

Oaks at Shiloh Point

7955 Majors Rd, Cumming, GA 30041

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.2
Review Score
24 reviews

Oaks at Shiloh Point is a happy place. I like the way that the staff interact with the residents. And there are always activities going on.

Provides: Assisted Living

The services, amenities, care wellness and life-enrichment programs truly set us apart. We intentionally create living environments that are clinically proven to produce positive outcomes in seniors. Our mission is simple: we want to improve the lives of those we serve. Come experience the Oaks...

... Read more

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Oaks at Beaufort

1119 Pick Pocket Plantation Dr, Beaufort, SC 29902

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
8.9
Review Score
25 reviews

I would tell others looking that you need to be firm in establishing lines of communication, especially WRT daily schedule, rhythms of the facility, care plan, who may speak with or for whom, and how best to...

Provides: Assisted Living, Memory Care

Summit Place of Beaufort is an assisted living community located in beautiful, historic Beaufort, South Carolina. Situated on the banks of Battery Creek amongst majestic, moss-draped oaks, we provide assisted living, respite and Alzheimer's care. We are the only community in Beaufort that has a...

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Oaks at Evans

353 N Belair Rd, Evans, GA 30809

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
8.9
Review Score
14 reviews

They don't have a laundry department like the place she came from. I do mother's laundry and a lot of residents do their own. I do think that they could provide more choices on the food menu and also have...

Provides: Assisted Living

Morningside of Evans is conveniently near I-20. Major medical facilities and shopping locations are within minutes of our community. Through a dedicated team of staff, we promote a spirit of family and strive to provide a high quality of life within our quaint community.

... Read more

Oaks at Charleston

2333 Ashley River Rd, Charleston, SC 29414

Starting at$X,XXX+ monthly
19
19 Photos available
6
6 Floor plans available
8.8
Review Score
30 reviews

There have been some aids who were very rude, don't want to help residents and have even said to a resident, "you don't need help." Every single time I bring any issue such as this to the attention of [name...

Provides: Assisted Living

Choice of companion or private studio, one-and two- bedroom accommodations Weekly housekeeping and laundry All utilities except for telephone Delicious, well balanced meals, three times per day Snacks available around the clock Care staff on duty 24 hours per day Emergency Call System Assistance...

... Read more

Oaks at Grove Park

1479 Grove Park Dr, Columbus, GA 31904

Starting at$X,XXX+ monthly
19
19 Photos available
4
4 Floor plans available
8.8
Review Score
8 reviews

We picked this community, because it was close to my sisters house. It's a nice place. Friendly. They could use some more employees.

Provides: Assisted Living, Memory Care

Oaks at Grove Park Oaks proud to have been awarded Ledger-Inquirer, Reader's Choice, Best of 2020 Assisted Living Award. Nestled in a quiet residential and cultural area, our community is close to churches, restaurants, medical offices, and shopping. The stylish craftsman style property features...

... Read more

Oaks at Seneca

15855 Wells Hwy, Seneca, SC 29678

Starting at$X,XXX+ monthly
14
14 Photos available
4
4 Floor plans available
8.7
Review Score
17 reviews

Loved the support we got there. I'm not used to cost/ comparison. But this was tough for what he draws. Director was awesome as well as the activities and routine. Based on the experience we have had so far...

Provides: Assisted Living

Located in the foothills and overlooking the beautiful Blue Ridge Mountains, The Oaks of Seneca boasts beautiful views year round. While the setting is spectacular, we believe it is the compassionate, experienced team of caring professionals who make the difference here. Welcome to retirement...

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Oaks at Mt. Pleasant

1010 Anna Knapp Blvd, Mount Pleasant, SC 29464

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
8.5
Review Score
14 reviews

All facilities need to see family involvement. I would tell others to speak up kindly when you're concerned. Advocacy is important anywhere. I do think they could improve on the food. They could provide...

Provides: Memory Care

Welcome Home to Sweetgrass Court! We are dedicated to providing activity focused care in a supportive environment by well trained associates. We strive to focus on what our residents can achieve as opposed to what they can no longer achieve on their own. We offer assistance with all activities of...

... Read more

Oaks at Ellijay

114 Penland St, Ellijay, GA 30540

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
8.5
Review Score
6 reviews

The staff are so welcoming and accommodating. The residents are very friendly and fun. It has been a very pleasant experience for our friend.

Provides: Assisted Living

Proudly serving the Ellijay, Blue Ridge, Jasper, & North Georgia area since 2009, Oaks at Ellijay (formerly known as Cameron Hall) is honored to offer our residents more than just a place to live; we provide the comfort and love of home. With over 70 years of combined experience in senior care,...

... Read more

Oaks at Snellville

2078 Scenic Hwy, Snellville, GA 30078

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
8.5
Review Score
17 reviews

Our loved one moved in right before COVID, and we have been very impressed with how they have kept COVID out of the facility. The rooms are adequate, her room was completely refreshed right before she moved...

Provides: Assisted Living, Memory Care

Eastside Gardens has been created to meet the needs of an aging population and their families as they face the challenges of a changing life style and increasing responsibilities. Designed with an eye for comfort and an understated elegance, Eastside Gardens offers a variety of floor plans, as...

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Oaks at Braselton

5373 Thompson Mill Road, Hoschton, GA 30548

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
8.4
Review Score
23 reviews

My loved one was a resident at Oaks at Braselton and the experience was great. The cleanliness and friendliness were great. The staff and care services were also great. They were over and beyond in all...

Provides: Assisted Living, Memory Care

Oaks at Braselton is conveniently close to local churches, shopping areas, the Northeast Georgia Medical Center, and other medical offices. The single story stylish craftsman style property features 46 assisted living apartments and 34 memory care apartments. Each aspect of the community has...

... Read more

Oaks at Conyers

1352 Wellbrook Circle NE, Conyers, GA 30012

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
8.3
Review Score
31 reviews

My sister has been a resident of The Oaks at Conyers for almost two years. Due to Covic,we've seen changes in the facility both good and bad. The staffing has decreased which has limited some aspects of some...

Provides: Assisted Living, Memory Care

Oaks At Conyers Senior Living is an Assisted Living and Alzheimer's care community conveniently located behind Piedmont Rockdale Hospital in the heart of Wellbrook Medical Office Park. We are best known for our loving care and great food. In order to meet the needs of many people in our...

... Read more

Oaks at Douglasville

4605 Timber Ridge Dr, Douglasville, GA 30135

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
8.2
Review Score
8 reviews

My loved one is currently a resident at Oaks at Douglasville. The cleanliness and care services are good. The friendliness and value for cost are great. My suggestion for improvement: provide more activities...

Provides: Assisted Living, Memory Care

Oaks at Douglasville is just minutes away from Wellstar Douglas Hospital, shopping, and dining. The stylish craftsman style property features 52 assisted living apartments and 34 memory care apartments. Each aspect of the community has been built with the best interests of elders in mind,...

... Read more

Oaks at West Cobb

3292 Earnest W Barrett Pkwy NW, Marietta, GA 30064

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

Yes! The Oaks at West Cobb is a beautiful facility and the meals are a good variety and well prepared...The facility has had some problems as a result of a lighting strike disabling the elevators for a week...

Provides: Assisted Living, Memory Care

The Oaks at West Cobb is an upscale senior living community that will feature spacious Assisted Living and Memory Care apartments located in the heart of West Cobb.The Oaks at West Cobb offers all day dining with restaurant style service in our main dining room that showcases a two story glass...

... Read more

Lakes at Gainesville Assisted Living

2435 Limestone Pkwy, Gainesville, GA 30501

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
16 reviews

The Lakes at Gainesville Assisted Living is such a clean community it is excellent and the staff members are wonderful. They keep us updated all the time when it comes to our loved ones and are always...

Provides: Assisted Living

In the heart of Hall County, the area known as the 'Hospitality Capital of the World,' Morningside of Gainesville is convenient to the North Georgia Mountains and the city of Atlanta. We rank at the top as a prestigious community and are committed to the health and happiness of older adults. For...

... Read more

Oaks at Oakland Plantation

166 Oakland Parkway, Leesburg, GA 31763

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
8.0
Review Score
4 reviews

My loved one is a resident at Oaks at Oakland Plantation and things have been very good. It's the highest priced facility in Albany, but you get a lot more for the money. Based on previous experience with...

Provides: Assisted Living, Memory Care

Oaks at Oakland Plantation stretched across 10-acres of beautiful property, we are proud to offer a vast array of person-centered services and amenities that encourage residents to maintain the independent lifestyle they are accustomed to and promote their overall health and wellness. The stylish...

... Read more

Oaks at Savannah

7410 Skidaway Rd, Savannah, GA 31406

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
8.0
Review Score
24 reviews

I would give all 5 but have a few issues with billing they don't seem to concerned about fixing. I have stated several times we will do her laundry but they keep wanting to charge me 55 a month to do. Also...

Provides: Assisted Living, Memory Care

The Oaks of Savannah Senior Living has 75 Assisted Living and Alzheimer's Care apartments, and is located next to the Isle of Hope in Savannah, Georgia. You will find us nestled among beautiful old oak trees and salt marshes. Step inside our doors, and you will discover charming retirement...

... Read more
Viewing 1-25 out of 38 communities

Reviews
for Oaks Senior Living

8.5
Review Score
805 reviews

Review Score

805 reviews
8.5

Out of 10


5 star

56%

4 star

26%

3 star

9%

2 star

5%

1 star

8%

A Place for Mom has scored Oaks Senior Living with 8.5 out of 10 using our proprietary review score based on 322 reviews in the last 2 years. Over all time, Oaks Senior Living has 805 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
444
202
67
33
59
Date Submitted
80
195
322
Reviewer
50
482
249
14
Care Received
0
310
44
451
1-20 of 805 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Assisted Living
September 22, 2023
Friendly place to be!

My mother has been a resident for just three weeks, but we are so happy with the staff, the environment, the food, everything! It has been such a pleasurable experience already. Staff is so friendly and caring!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pam T - Industry reviewer
Assisted Living
September 22, 2023

Staff is very helpful and pleasant to work/interact with. Resident has adjusted very well.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Lissa M - Loved one of resident/client
Assisted Living
September 22, 2023
Great place to be!

The staff is very caring and puts up with most anything. Their communication with family is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
September 12, 2023
Verified Review
True Care, Support and Compassion

My loved one currently lives at Oaks at Fayetteville and the experience at this facility has all been great. Everyone here is friendly. The move in process was very smooth for us. The cleanliness, care services and staff are great. The value for cost and activities are also great. The meals are great and they have a menu that the residents can choose from. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
September 1, 2023
Verified Review
Friendly staff

Loved the support we got there. I'm not used to cost/ comparison. But this was tough for what he draws. Director was awesome as well as the activities and routine. Based on the experience we have had so far with Oaks at Seneca, we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Jeanne - Loved one of resident/client
Memory Care
August 20, 2023
No Place Is Perfect

My sister has been a resident of The Oaks at Conyers for almost two years. Due to Covic,we've seen changes in the facility both good and bad. The staffing has decreased which has limited some aspects of some amenities offered. Friends who have relatives in other facilities when we compare notes tell me how blessed we are. A therapist once said of the facility that it was one of the best in Conyers.When I have a concern,it is addressed.When I leave,I try to tell the staff, thanks for all that you do. I really appreciate the care that my sister has there. .No place is perfect!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

3


5.0
Suzanne - Loved one of resident/client
Assisted Living
August 18, 2023
Verified Review
Recommended

My loved one was a resident at Oaks at Braselton and the experience was great. The cleanliness and friendliness were great. The staff and care services were also great. They were over and beyond in all areas. I would recommend The Oaks at Braselton, as well as their Memory Care and Hospice Care, to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Unknown - Loved one of resident/client
Memory Care
August 4, 2023
Very helpful

The staff appears to be very nice to my love one. They assist me when I need help with him and that I really appreciate. The meals I have seen lately looks very appetizing and his relatives comment on the plate. Thank you for your service.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Stacey - Loved one of resident/client
Assisted Living
August 2, 2023
Verified Review
The oaks at Hampton is wonderful!

Everyone there was very friendly, kind, and loving. They took excellent care of my Dad. We picked this community because of the location and the friendliness of the staff.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Jamal - Loved one of resident/client
Assisted Living
July 24, 2023
Incredible Community

This has been a great experience for my mohter being from California all her life. {name removed] is truely a professional at making sure that we had the greatest transition ever. I truly chose Oak at StockBridge for its community and staff. Thank you again.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lauren H
Assisted Living
July 21, 2023
Thankful for guidance!

We recently began the process of looking for respite or long-term care for my grandfather and I literally had no idea where to start. I reached out to [name removed] at The Oaks and we scheduled a lunch date. I am so happy that I did!! She is so knowledgeable in her field and I really felt that she cared about helping me, but also about what is best for my grandfather. After our lunch, I reached out to her multiple times with questions about Pops’ long-term care insurance coverage, financial questions, and just general frustrations/emotions with being a caretaker for my grandfather. Over the next few months, Pops was in and out of the hospital and she consistently reached out to me to check on him/us. When it’s time for him to move in somewhere, I know without a doubt that we’ll choose The Oaks for him. Also a bonus—[name removed] works there now and we had an amazing experience with her at her previous place of employment.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Gracie L - Toured community
Assisted Living
July 19, 2023
A great place for a loved one

I really love the feeling of this community. It’s feels like a bed and breakfast and is beautifully updated. The residents seem to be very happy and well taken care of. The staff is friendly. I’ve also had the food their dining services coordinator has made, and she can cook!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michael L - Toured community
Assisted Living
July 19, 2023
Moving My Dad Into the Oaks of Seneca

I am currently working with [name removed] to move my Dad into the Oaks. The experience has been painless as I am being kept well informed providing the info I need. Very cordial communication letting me know what to expect. She has been readily available even on weekends. I should get Dad moved in late this week or the first of next week if all works out. My Dad took a tour and was very pleased with the facility.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Toured community
Assisted Living
July 19, 2023
Awesome

This community has such a feeling of family. We toured the facility and was so impressed with the staff members and there interaction with the residents. You get a true feeling of home and genuine love. The accommodations were made to fit any of needs we would have. I just can't explain how welcome they made you feel. We were very impressed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Marisa Smith - Toured community
Assisted Living
July 19, 2023
Wonderful Staff!

The staff here is amazing. They always go above and beyond to make lives of their residents better. This is a difficult decision for a lot of people, but the minute you step in the door you feel so welcome and it feels like home!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Amy Coty - Loved one of resident/client
Assisted Living
July 19, 2023
Excellent!

Mom moved in and it was smooth sailing. Everyone at Oaks was helpful and respectful and went the extra mile receiving boxes and furniture we had sent ahead. Ultimately, mom passed away after less than a month. We reached out to the corporate office and they were thoughtful enough to return our nonrefundable deposit. Bless the Oaks!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
July 19, 2023
Verified Review
Overall satisfied!

All facilities need to see family involvement. I would tell others to speak up kindly when you're concerned. Advocacy is important anywhere. I do think they could improve on the food. They could provide more choices for the residents, offer condiments for certain meals, and add in more fresh fruits. As staff gets to know your loved one (my husband), the care increases to your liking. It takes some time to know the little details Overall I would recommend Oaks at Mt. Pleasant to others looking for memory care for their loved ones.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
July 18, 2023
Verified Review
Feel good about having Mom cared for there

I think that they need to offer more information up front about paperwork families need to take to the doctor and return to the facility when a resident has an appointment. And more details about the process for a change in medications. The staff at Oaks at Seneca are all wonderful, they are all very caring.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
KB - Loved one of resident/client
Memory Care
July 10, 2023
Verified Review

I would recommend. Staff is also understanding when I ask questions. We picked this community, because at that time, it was the only place available. I would tell a friend, that their love one would be well taken care of and staff is very pleasant.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MB - Loved one of resident/client
Assisted Living
July 7, 2023
Verified Review

I enjoy the Oaks at Grove Park. It's welcoming, the aesthetics (look and feel) are nice and clean, it's definitely a nice show place for family and friends as far as assisted living communities go. The staff are very friendly and go out of their way to help care for the residents, whether they need a lot of extra care or very little care. They keep an eye out on them which as a daughter of a resident who has dementia, is very comforting. There are only 2 things I would change. At another local community they had a 24x7 staffed front desk. At any time, day or night, there was a human being that a residents family could speak with. I wish the Oaks at Grove Park was staffed for this. It's almost intolerable that you have to go thru a voice mail system in order to get in touch with someone. They do have a nurses phone number that is available to call after hours, 9 pm- 9 am, but they are staffed in the Memory Care unit, not for the general population. While we can call that number, they have to then get in touch with someone on the Assisted Living side and then as a residents child, we have to assume they were able to do what we asked them to do. It's an extra step that I feel is unnecessary. Plus with someone staffed at the front desk 24x7, it provides an extra level of security and comfort for the residents but especially for the residents children. The second thing I would do is communicate more frequently with the residents family from the standpoint of either posting the monthly calendars and weekly menus on the Facebook page as well as emailing that information and upcoming special outings they will be taking. They had 2 apartments left, and one was a 1 BR so we grabbed it as soon as we could. My mother has made several friends and engages with her friends more than she did while in her previous community. The residents are friendly as well and quite frankly, they look out for and seem to take care of each other. At her former community if you needed more care you were looked at differently. At the Oaks, the residents are supportive of one another and welcoming of one another. No community is perfect there are some who are not like that - there are still cliques but nothing like I've seen at other communities. Also the management are very outgoing and friendly towards the residents and their families. They engage with the residents and help out when they can. It was the right decision for us and I'm glad we're there!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


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530 Fifth Avenue, New York, NY 10036

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