Heritage Senior Living

Everyone is friendly, and very helpful. We picked this community because I loved the layout, location and availability.

My loved one was a resident at Heritage Court Waukesha. Answers for the door took a long time. There is only one person on between 6-7 am. There is not a nurse on staff, but communication with the family is above expectations. The staff develops a close relationship with their residents and family. The residents and their family feel very welcomed. Everyone is kind and generous with their time. The facility does smell a little of urine. The food is excellent! The staff is very approachable and willing to help, often taking the initiative. Suggestions for improvement: the facility could have a better answer system for visitors entering. The resident rooms could be cleaner, there was some stool on the wall and floor of my loved one's room. Also, some items and clothing went missing.

I would recommend it.We needed a place that my loved one could call home as he would be there at a young age for the rest of his life and as he transitions to Medicaid could still continue living in the same facility. [name removed], from A Place for Mom, recommend we check it out and it was absolutely wonderful. A clean, upbeat, and happy place to call home.

Aspire Oshkosh is so great. My mom was only there a year. She was placed in hospice while there and hospice was a contracted staff. The Aspire staff was primary and could not have done more. Mom was allowed to stay in her apartment until she passed. Caring people +. Many tears from the staff when mom passed. They knew her well. That says a lot. I would recommend Aspire with no hesitation.

The friendliness of the staff members gets a 5+. Even with the struggles of them being understaffed like so many places, they do everything they can to make our loved one happy. They have been so good to her, they are so kind and helpful. The meals and dining service is very good as well as the activities. Based on our experience so far with Heritage Monona, we would absolutely recommend them to other families. As a family we are very appreciative of everything they have done for us so far.

Heritage Middleton is an awesome facility, it is very clean and beautiful with very nice people. We really appreciated how much they were willing to work with our friend and accommodating her larger dog - so that was great. When we come to visit we do see different activities going on. There are different parties, musicians, and movie days with popcorn. We were able to have a meal at Thanksgiving and it was fantastic. The nursing staff has been very patient with her which we appreciate, and one person in particular [name removed] is always very professional and respectful with his communication with us.

I would recommend other families come check it out. It's clean. The staff are very friendly. And overall it's a nice place for my loved one.

Everything is a 5, except for maybe the meals, 4 since they lost their long time chef (still really good in comparison to the other 2 places they've been in!). The staff is lovely, the place is super clean (I think it's the only place in town with no current Covid outbreak!). They have been wonderful helping my Dad adjust. Lots of activities if one chooses. I would highly recommend Heritage to anyone!

We decided on Heritage Middleton over other facilities mainly because they do take Medicare once the money runs out and we knew that would be an issue for my loved one. Overall based off of our experience, I would recommend this facility to others.

Our family had previous experience with this community with a different loved one being there and its very convenient for our family which helped make that deciding factor. Based on our families experience we would recommend the Heritage Court to others,

We chose Aspire Oshkosh because of the convenient location and also when my mom walked in the door she said that she felt like she was at home. Nothing else we looked at compared after that. The apartments are a very nice size and they are a pet friendly facility. The food has been hit or miss, some days great some days not the best. Overall we would recommend them to others.

The staff are really good. The food is really good. They have a lot of activities, such as trips, museums, shopping trips, bingo, movies, and shows. They put a sheet up with the list of activities. There was a bus trip to see the fireworks on the 4th of July. I like going to Walmart. It is expensive, but I recommend it, and it has been the best out of the last three places that I have been to.