Embassy Healthcare

The Regent of Newport News is a former hotel that has been newly renovated into an assisted living facility—and the transformation is exceptional. It bears no resemblance to the typical, often outdated image of a senior living facility. Regent of NN is stylish yet contemporary, both on the exterior and in its welcoming lounge and gathering areas. The resident rooms are thoughtfully designed with practicality and comfort in mind, well-suited for senior living. The staff is friendly and courteous, creating a warm and respectful environment. However, their use of technology—particularly for forwarding, tracking, and managing important paperwork—could benefit from significant improvements to meet modern standards. That said, the absence of the kinds of complaints we experienced at my mother’s previous facility suggests that Regent is meeting, if not exceeding, expectations when it comes to being a caring, proactive, and responsible assisted living provider.

We looked at seven memory care facilities and selected Seasons Largo. It was designed in conjunction with the Byrd Alzheimer’s Center at USF and it felt the most like home. The staff is great and very attentive making for a good experience for our loved one.

Overall excellent he complains about the food sometimes but they're taking very good care of him. The staff are very friendly, very patient and go out of their way to help when asked.

I researched five facilities in the area, and The Seasons of Largo stood out the most. My father didn't want to leave his home; however, after only a couple of days at the facility, it turns out he really enjoys staying there. They have a lot of activities and I see other residents enjoying themselves. The staff really cares about the residents and I hear it from not only my father, but from other residents and their families. The staff also communicates very well. I highly recommend this facility.

The facility is top notch. It is always clean. The staff is always smiling and treat my mom like family. Alot of them including the laundry staff check in and say hi to her before they leave for the day. Hospice and pt workers always tell me how happy mom is and how great the staff is with her every time they call.

Our Dad lived at Lakeview, Darlington and our entire family couldn't have been more pleased with this facility. The entire staff was incredibly caring and compassionate. Every employee made him and our family feel welcomed and cared for, from the holiday dinners and parties to the everyday visits and entertainment they were all so kind, friendly and helpful. The beautiful country setting, the nicely decorated facility and beautiful outdoor areas make it even more impressive! We are so grateful we found this facility for Dad. Thank you all!

My mother-in-law loves the meals and the dining experience. We like the staff very much as well. Everyone there is very kind and helpful.

Using A place for Mom allowed me to keep my cool and sanity while moving my Mom to a new ALF. The kindness and support from [name removed] was amazing and consistent. The staff at Tessara are caring and supportive. I appreciate that they help provide knowledge and understanding of the process of dementia. My Mom feels safe and is happy living there.

The staff has been great with my dad even as forgetful as he is. Dad had a hard time at first, but loves the music and the staff. Dad loves his room and loves people coming in and the music 3 times a week and ice cream social. He signed up with Aflac so the rates are good.

While no facility is perfect, I have been very pleased with Tessera of Brandon as a safe option for my aunt. The staff is very helpful and does their best to support & accommodate residents & family members. Their hurricane coverage was exceptional. The staff went above and beyond to ensure the safety of residents and continuity of services. Families were also given regular updates on the status of the facility.

This has been the perfect place for our senior family member. The perfect blend of Independence and just enough support to know he's taken care of. The food in the dining room is truly wonderful. Our very underweight family member has gained 30 pounds! The staff is so friendly. I truly give Northridge Apartments a five-star thumbs up!

Regent of Newport News looks magnificent from the outside, but it is literally jaw-dropping upon entering the door.  The entire place is so elegant, spacious, and clean like a very fancy hotel, and the decor and antiques are spectacular.  However, allowing for only 49 residents, it is not so vast that anyone becomes just a number, so each resident continues to get appropriate personalized treatment and care. Far beyond the wonderfully refined appearance and atmosphere at Regent of Newport News is the most amazing part - the staff.  No matter what the title and general expected duties, each staff member dedicates to actually provide hospitality in addition to proper care to the residents.  They actually go out of their way to be quite thorough, considerate, helpful, personable, professional, etc. and have excellent experience and judgment to handle various situations.  All of this extends to the families as well (soon the staff are like family.)  We are so grateful - a dream come true!

I would highly recommend Seasons Bellair. The admin has been great too helping me navigate all my choices as moms health has declined and we've needed to involve hospice services.They treat everyone like family. Everytime we go they have a live musician playing with residents singing. They do special arts and crafts activities all the time. Group exercise is offered daily and there are special snacks and parties all the time. They do a big celebration for everyone's birthday and staff dances with residents during music times. The residents and staff are always smiling. My mom is bedridden at the moment and several staff members come in as they leave for the day to say goodnight. They really care for the residents as if they are family.They also take residents on field trips to parks, to play pool, get icecream and donuts and bagels. And even did an outside cookout one day. They get flowers for residents and a service dog regularly visits as well to keep spirits up. They also play trivia and the residents love BINGO.

This is a well run facility. Not a lot of staff turnover and everyone is highly qualified. To the last person they are pleasant to work with and really take a personal interest in caring for all the patients.

The staff is amazing! They are living and kind to my parents, and show the a lot of care, tenderness, and love. I think they actually love their jobs.

All 5 stars for Regent of Stow! The place is fabulous and exceeded all expectations that I had. It is a very nice place for your loved ones.

After mom being there a year we feel confident that she is being well taken care of. She's not an easy person to please at times but they all have smiles and warm greetings when they see her and us. Primarily we choose it for location but also for how the surroundings were kept up and the people who work there attitudes and demeanor. They are always pleasant.

Having mom move into Northridge Senior apartments was a great decision. Everyone there has been welcoming and helpful. Mom says the meals in the evening are wonderful. The grounds and building common areas are kept neat and tidy. Management has been helpful with any questions we've had. Their van driver that takes the residents to the grocery store and library is retiring at the end of the month. Let's hope they can find a replacement for him.

The North Ridge is excellent, we are very pleased. This community had such welcoming Staff when we went to Tour it. They listened to what we were looking for. The location & affordability was a fit. The staff is excellent.The community is very friendly & kind. Very happy here.

Tessera is all fives. They have been great!!! Mom desperately needed 24 hour a day care and Tessera has provided that. Cost is only about 20% of what it would have been in her home.