Heritage Senior Living, LLC.

The place just had a very warm feel even at our first visit. Coming from a very bad situation and a facility that was not doing a good job, this was important. The staff have all been extremely helpful and have gone out of their way to help my mother. We are very pleased with what we have seen in the short time she has been there. I really don't know much as to the food. Only ate there once. But that one time was very good. They go over and beyond to help my mother who has been a very difficult case for them. [name removed] the memory care director has told us numerous times that my mom seems to be a difficult nut to crack but they will continue to work with her to see what works.

Our mother needed a Personal Care facility on short notice. We were fortunate to have Keystone Villa near her home and a room was available for her to move in. The experience after two months has been fantastic. Our mother is settled in and enjoying her time there. The facility is beautiful, the staff is kind, compassionate, and caring. There is so many activities to keep her interested and engaged. Most importantly, she is safe. If we would have one criticism, it would be the hit or miss food service. We would highly recommend Keystone Villa for any family looking for a place for their loved ones.

My mom and dad moved to Keystone in 2023 and the whole experience has been excellent. From the introductory tour and review of options to understanding all of the services and activities, the explanations , patience and care were outstanding. Since move in, I can’t think of anything they are missing in terms of care, attention, security, amenities or activities.. Highly recommended.

The Birches offers outstanding programs available to the community free of charge. The programs are informative, educational, and social. Staff is always welcoming and friendly.

I like it here. I feel they do a great job in considering very person's needs, and they do meet our needs. The staff is very pleasant and helpful.

I'm very pleased and comfortable here. People that liver here and work here are nice and helpful.

I can still keep my independence. I like he activities especially the mini horse.

My experience for our distant relative is an overall warm, friendly and complete relationship. As I live several hours away, I find that the staff has kept me up to date and completely informed as to the needs of the resident.

After 5 years here, I would place the villa in the top percentile of places to live. The facility, staff, & residents are the best. Many activities to keep you busy and entertained, but you must participate. They encourage residents to also develop activities. Dedicated staff!!

Great place to retire with dignity. We are always proud to have our children & grandkids visit and show them our new home with always something new and exciting to do.

I am so happy & satisfied with my community here. I recently moved from the 2nd floor to the first floor and everyone was so accommodating. Thanks to all the staff!

Could not have asked for anything better when it came to care for my wife.

My uncle is currently a resident at Heritage hill Sr Community. In the three short months that he has been there, the staff have gone above and beyond to provide a warm, caring experience for him, and his wife, who was there for hospice. I am impressed with their level of care And their ability to meet my uncle’s needs quickly and professionally. I would highly recommend Heritage hill Sr Community.

My mother and father in-law have been living at Traditions of Hanover for a couple of months now. They are adjusting well and I believe that's because of the positive attitude each and every employee shows in a consistent way and not to forget, how very friendly the staff is also! You can see how the staffs positive and friendly attitude spreads to everyone there, from other employees to residents of the facility and it just makes everyone feel better about themselves and about living another day. I have to say that the many activities that are going on there makes residents want to stay in the dinning area longer because they are having a good time socializing with other residents. I dropped my wife off at the airport and stopped by to see my mother and father in law and I brought my dog "Moxie" with me because my father in law loves animals....and when we walked through the front door residents in wheel chairs saw Moxie and were smiling, and reaching for her it was like dog therapy!

The staff members are excellent , and helpful. The facility is clean and mom attends many activities to keep her busy. Most of all my mother has made connections with staff and feels taken care of.

Words can not express my gratitude and appreciation for the care, kindness, and friendships my mom ([name removed]) experienced during her time at Traditions. It is truly a family and I am so grateful we got to be a part of it.

I've visited the facility several times and each time I was impressed with how nice the staff was and very customer-focused. Great first impressions! A needed option in the Lynchburg area. Easy access location.

The birches staff have been excellent in the care and oversight of both my parents. Their compassion was beyond words during my father's final days. They continue to provide my mom with support, friendship and loving care.

The staff is outstanding, caring, attentive-never negative vibes, even during trying times. Couldn't be a better place. In my working days, I got inside many facilites and this was and is the best.

Most accommodating, friendly and caring staff. Great meal choices, entertainment and activities. Very enjoyable.