Sona Senior Living

Mom was convinced this could be her home during our initial visit. We were invited to sample their dining experience. The staff took time to introduce themselves and explain how the restaurant style dining worked. Wide selection of fresh made deserts that change daily. Residents came over to introduce themselves. Housekeeping is interactive and makes her feel cared for. She has joined their exercise classes twice a week. The book mobile comes by every 3 weeks and the facility has a sizable library of their own. And it costs less than half. She has a 1 bedroom apartment and the all inclusive rent is costing her less than half of what an area nursing home was quoting for a shared room in their assisted living wing.

[name removed] is remarkable-professional, knowlegeable and responsive. She is the most understandable of my husbands placement needs. She is a credit to this organization and the best in her role.

We were very satisfied with the place, and it was clean. Staff was wonderful. We picked this community, because of the activity we saw when we toured, the brightness of the rooms, watching the staff intermingle with patients. I have recommended it to people that I know.

My father was a resident at Shenandoah Senior Living and everything was great for us here! The facility was always clean. The views were fantastic. The food was nice and always appropriate for my dad's needs. The staff was always friendly to myself and to my mom when visiting. My dad also liked the staff. I would recommend this facility to friends and family.

The facility is clean and has an apartment feeling which is nice. Most of the staff is very friendly, but not enough workers in my opinion. There were times they had agency staff, which I respect they need to use but they were not connected to the needs of memory care residents. The nurses were very compassionate and supportive with my mother's final days before she passed in December.

It's a very pleasant environment. Nice rooms that feel like a studio apartment. My Dad has adjusted very well. They offer activities, such as; Music, games, movies, books, bingo,live entertainment, church, day trips, and happy hour. I would recommend to other families.

The building could use a bit of a facelift and I think they're having staffing issues in the kitchen/ dining room. But prospective residents should not be deterred by these minor issues! Everything else far outweighs any drawbacks on these points. All the staff have been incredibly friendly and welcoming to my parents--and to the family when we visit. They seem to genuinely care about all of their residents and go out of the way to please them, immediately learning everyone's names and preferences. My parents are thrilled to be part of a lively community where there are always activities planned, and always friendly folks with whom to gather. My parents often say their only wish is that they had made this move years ago, instead of waiting until they are well into their 80s. They feel valued at the Canton Regency, where it seems like every day is a vacation at a resort.

Charter Senior Living Vernon Hills gets all 5 stars. I have referred many people to live there. It is a great place to live and they to me felt like family.

Mom loves it there. It's a nice, clean, safe place. The staff are very attentive. Dad just thinks he's in a prison, but they handle that very well. They just let him vent. Overall it's a great place, and I would recommend it to anyone.

They recently switched kitchen companies or something and dad says the food isn't quite as good. But he feels so much at home with the staff and his neighbors. We couldn't have picked a better place. Everyone is so friendly and wants to help however they can from the first day. And they remember your name! The space is nice so there's different areas in the place for gathering as a group/family or conversing with a few people. It's decorated tastefully and very welcoming. It's been a great experience. I'd recommend going through A Place for Mom and Patriot Angels for VA assistance. Canton Regency is a great place and I'd recommend it to anyone.

The staff are very welcoming and patient. They provide quality care. My challenge is getting ahold of them. But when I leave a message, they do get back to me.

So very fortunate to have gotten a spot for my dad here. The staff is caring and professional, the community is warm and friendly, and they work hard to give a level of care combined with independence that can’t be matched.

The value for the money is good. There is a lot of caregivers from the agency, and could use more training/wear name tags. Overly impressed with activities people, which are unbelievable. They have music, and my loved one loves music. They keep a good eye on my loved on. It's a nice, and clean place. Overall, I have had a good experience, and they have gotten to know my loved one.

We brought our loved one here at the end of her life when she was declining rapidly. We just wish we had brought her here sooner! They were very helpful with us transitioning to that end of life care. They were always there to help. We were able to stay with her and be with her, even during Covid. They would bring us trays of snacks and would check on us. They were just very caring.

I chose Charter Senior Living because I was impressed with the staff interaction with the residents and it also seemed that they were better at maintaining and taking care of the property. They have an amazing activities director, she is over the top wonderful and she will bend over backwards on her day off to help. They have a great group of staff members who work here. The director is very responsive to any questions or concerns that I have. I would definitely recommend them to others.

We were thrilled. We did a lot of research on memory care communities and this one was exceptional. We have been happy with every step from sales and on. My loved ones memory is actually improving due to the care and engagement that she is receiving.

What a great place for mom-literally. The staff is outstanding, the facility is great, lots of activities and wonderful care.

I would highly recommend the community to others for their loved ones. The staff give great personal one-on-one care to the residents. They are quick to respond to any questions or concerns I may have about my loved one.