The Normandy Senior Living

It's been a wonderful experience at Breakwater at The Normandy thus far. The staff is highly professional and very friendly. The residents are a great mix of mostly retired professional people with really interesting backgrounds and interests. The community is exceedingly welcoming and open to newcomers--very easy to fit in and find your own interests. Activities abound and are varied and high quality--from outings to the Cleveland Art Institute and local restaurants to in house classes, activities, lectures, and groups. The food is very good. The meals offer variety and many, many options and alternatives. The apartments are spacious and nicely renovated. The grounds are park like and impeccably landscaped and maintained. So -- all good!

My dad always speaks to the quality of the food and availability. My dad never did activities before and does them now. Enjoys himself and recreating with friends. I picked this facility because of the great incentive - fee off per month for 1st 5 months and the fact services are not tiered and price will not go up except for regular cost of living.

Breakwater at the Normandy is akin to many luxury hotels where I have stayed over the years. It is an absolutely gorgeous facility with great workers and everything you could need or want to do in one place. The trips, activities, entertainment and delicious food adds considerably to an already great place. That being said, luxury comes at a premium. The cost of the apartments is akin to apartments in some of the U.S.'s largest cities, and is very steep. But the quality of the experience makes the price make sense, esp. when you consider that heat and AC are included, there is weekly housekeeping service, laundry service if you want it, two meals a day included, and low-cost cable TV. The atmosphere is conducive to even introverts finding friends and activities.

They have very professional and friendly staff that go out of the way for you to make sure that the residents are comfortable. Also they go out to get the residents involved in everything to participate.

We think it is a pretty good value for everything our loved one is getting. She likes that she is in a smaller place, and does not have to worry about maintaining her homey, fixing things or cleaning and cooking.

My aunt has lived at the”Breakwater Apartments” now for seven months. The staff there is wonderful. Everyone is so friendly and accommodating. My aunt has a lovely apartment which she enjoys (at the age of 94.). The entire complex has been newly renovated. It was tastefully done and is very inviting. The dining room is quite nice and the food is delicious. There are many amenities, many activities. It is also conveniently located, easily accessible. I can’t say enough about “ The Normandy”. My aunt is very happy there and my family is pleased that her needs are met there.

This is a really great retirement facility. There is a homey atmosphere when you walk in. The people who work here are so welcoming. They made what could have been an awkward experience a wonderful one. We really love it here!

They are very responsive and very friendly. All of the staff takes care to say hello to you whenever you walk in. The only thing I would say is that the meals are too large and expensive. I wish they would cut down a little portion size and make it a little more affordable. Other than that it has been a really good experience with The Normandy Senior Living.

All of the places that A Place for Mom suggested were very good. The Normandy, however, is excellent. It offers a beautiful common area, a Japanese Garden, many different activities and a friendly, helpful staff.

Moved my parents in on 4/1 and we had Easter brunch 4/4 is a very nice place . brunch was great an i have also had the opportunity to eat llunchthere too, it also was very good. Through the process Tracy and others have been great during my parents transition

The staff are friendly and easy to work with. The facility is bigger than most places I looked at, and it comes with cable and internet included. The apartment is big and very nice. My loved one hasn't had any problems with housekeeping. They have a really nice gym compared to other places I looked at. However, he does not like the food. But overall it's a nice place to live.

great location close to family; no entry fees; good selection of activities; 2 meals included in monthly dues

So far, we don't have any complaints. The facility is nice and spacious and the staff is so warm and kind. The food is good and the activities seem to be fun for the residents.

It's been great so far. We are pretty happy with them. I haven't had any complaints at this time. It's kept nice and clean, and all the people are nice. It fit our needs and our budget, and it seems to be working out fine.

The community of residents are fantastic. The high up staff are not in any hurry to assist residents or even respond to emails or calls for assistance. Food service people are nice, but the food is only tasty when the one certain cook in on duty. Maintenance is slow to fix anything or respond. My sister said staff regularly barge into her apartment without knocking. The upper staff are only considered about selling or collecting rent and otherwise the place is very nice. I don't think we would recommend this community living space primarily because of the way the residents are treated and the lack of response to concerns brought before the sales rep and comptroller.