The staff are very caring and helpful if you have a problem to discuss they will try to solve it for you. Areas they could improve: More variety on the food menu and a better way to serve the residents. Overall they do a great job in the Memory Care .

Carefield Castro Valley is the most amazing, safe, clean, and well-run establishment you could possibly hope for your loved one. My mom has been there since [date removed], and everybody from the Director [name removed] to the amazing head of the memory clinic [name removed] to the second to none ladies who help all the folks in Memory Care, [name removed] and [name removed] among them, To [name removed] who keeps everything running and organized, to [name removed] who is constantly thinking of new activities, you could not hope for a better, more experienced, more caring group to take care of your loved one. Our family can’t possibly say how much we appreciate this amazing institution and the people in it for taking care of my mom. They’ve put our hearts at ease. She is well cared for, well entertained, and well protected here. Thank you Carefield!

Park Visalia is incredible. Overall it's a very warm atmosphere. The staff is always very accommodating and friendly. They communicate very well. For the most part, they have a lot of interaction with the residents there. As far as the size of the rooms and the size of the facility per capita, it's very good. Something that set them apart from the many other places that I visited was the fact that they have private bathrooms AND showers for the residents - all the others were a shared arrangement. To me, that's a big deal. The meals are actually very good and very well balanced. This is a place I would go to myself if I needed it.

Overall, they did everything possible for my mom.

I give them 5's across the board. This is a new facility. It's a tough job and they do it well here.

This facility is very clean, open, and airy due to lots of windows, trees, and grass to look at. It was renovated in 2020. The shower is walk in with no edge to have to step up over, unlike a different facility that we toured- their shower had a 3" step that I was afraid my dad would trip over. The only carpet was in his studio, it was low pile, easy to maneuver through. I would highly recommend them to friends and family.

Things have worked out very well at Carefield Pleasanton. We were lucky to have found a one bedroom place for a lesser price than others in the area. The staff are very accommodating to suggestions that you may have for them. It is a much smaller facility that is more homey and I thought it would be a better fit for them. You can just walk outside the room and the dining room is 20 steps away. They have told me that they like the food very much and have had no complaints. A suggestion I have would be to put a garden in, I think it would be very useful for many older folks. If they put that in I know that my mom would spend every afternoon there and love it.

Carefield Pleasanton is an amazing place and we have been very satisfied with our experience so far.

Looking at other facilities as well as the Madonna, they did not have the largest rooms available, but the place was extremely clean and the staff members have all been very very friendly towards our family.

The community is very neat and clean and the staff is very friendly and helpful. The community is homey and had a great atmosphere. I would recommend this community to others based on our experience.

Trying to find a reputable place for a loved one is the hardest things you'll ever have to do. [name removed] was compassionate and willing to meet all our needs. She allowed me to express our concerns and needs. So impressed by the intent to meet every little and big isssue. I recommend Carefield highly. Your loved ones are their only concerns. Again, Thank you [name removed]

We chose Madonna Gardens because this was the best value for the money and we thought it would be the best fit for him and it is close to our house. The staff members are good with communication, they are always calling to keep me informed of what is going on. I would highly recommend them and already have.

Very nice facility with very helpful staff always ready to help. Rooms are spacious and well furnished. My mother was there for one month of respite care . She was well taken care of.

We toured this community and it does not appear anything like the pictures online. We did not care for this location at all. The property looks run down in desperate need of being updated. Once you entered the building there was some sort of an odor which wasn't pleasant. The staff was friendly enough and answered our questions.

This is a good community with great care for a loved one. The community was very attentive to the needs at the time. We were very happy with everything about the staff and the cleanliness. We would recommend this community for other families needing care for a loved one.

My mom has been a resident at Madonna Manor for about five weeks. If you are looking for a great home for your loved one, Madonna Manor is the place! It gives me such peace and reassurance when my mom tells me, "I love living here... the staff are wonderful and caring... I feel safe...this is my home." These are just some of the statements she has made. I visit my mom about four to five times per week, so I have met many of the staff that work at Madonna Manor. They are kind, caring, friendly and professional and seem to really enjoy their jobs. [Removed] is the Director. He is easy going and easy to talk to. He truly cares about each resident and insures they are comfortable and enjoying their stay. I am truly thankful for finding Madonna Manor. Great place!!!

Madonna Manor provides a quiet and restful atmosphere to its residents. The staff is professional and caring while seeing to the needs of each individual resident. My mom has only been there a couple of weeks and so far they're doing a great job!

I think my dad is doing fine here. The staff have been helpful with our move-in. The community is clean from my view. My dad has participated in a few social activities and I think he likes it. The food could be a little better but Dad does like his meals for the most part.