WellQuest Living

My father states the food was good at first when he moved in. Lunch is best. Dinner is hit and miss. He stated the quality of food has gone down

I really liked Carmel Village. If it were me, I would have chosen it. But my mom liked another facility better. I liked the grounds and the apartments. They also had plans to make a 24-hour deli kind of thing where you could grab a snack if you were hungry.

Everything is going well and we have had no complaints. It has been a good experience and so far they are taking very good care of my loved one.

We moved my parents to Pasadena Highlands seven years ago when a health crisis made it necessary for them to leave their house. As my mom said, "If you can't live in your own home, Highlands is a great place to be." Highlands personnel cared for them in assisted living until my mom passed in 2019, then helped us know when it was time, more recently for my dad to move to Memory Care. He did great there and when it was time for him to go, they brought in hospice and made sure his passing was a peaceful one and that we were kept informed throughout. The caregivers are kind and caring and I highly recommend.

From the moment I drove up to take a tour of Carmel Village it stood out as just a beautiful setting for a active community. I wish all assisted-living communities could look this good. And the staff above and beyond helpful with answering my questions.

The community is very clean and the staff members are super friendly. They greet all the visitors when they come and they always say hi to us when we are out and about. The dining service is really good but sometimes the meals are a little hit or miss.

We've had a very good experience. I've already recommended them to another family member of mine. They're very friendly and very open. They're wonderful at meeting my loved one's needs. The facility is huge, and very clean. I've been very impressed.

We chose WellQuest because they were recommended to us. It was a new facility when we toured and we were impressed with it. They just got a new activities director and the activities are really starting to ramp up. My mom was in memory care and the food was not great, now she is in assisted living and the food is much better quality. The only thing that sucks is getting here, traffic can be bad during certain times of the day. Visiting hours right now are 7-7 and you have to take a covid test that is $10 before you can go in. Overall I would definitely recommend them to others looking.

We chose Carmel Village because I like the ambiance of the grounds, they are very pretty and well kept. I also really liked [name removed] the sales director, he did a great job at showing us around and giving us all the information we needed. Out of all the facilities that we looked at, this was the best by far. It is also a pet friendly facility which is perfect for us since we have a little dog. I would definitely recommend them to others looking.

Pasadena Highlands is a wonderful senior community! Staff is friendly, professional, clean & great with seniors. Highly recommended. Definitely tour this community!