Alden Management Services

You can participate as much or as little as you want. The people are very friendly and inviting. Based on the experience I have had so far, I have recommended this community to others and will continue to do so.

I really like living at Fox river Horizon. There are plenty of activities, it is a very independent and friendly place. I do wish my bedroom and kitchen were a bit bigger in my apartment.

Mom enjoys the activities and helping to plan them. It is truly an excellent value for the needs my mom has right now. It's a comfortable, safe and good location.

I would tell other families looking that everyone was so friendly from the manager and the property maintenance guy. Made you feel at home from second you got there. I would 1000% recommend Fox River Horizon to anybody looking for senior living.

We love it here. Very helpful our home is beautiful maintenance guy is wonderful some thing goes out and he fixes it so no complaints. Would recommend it to my friends and family. We can do as much activities as we wish . So glad we found this place. We looked at quite a few places . Best home for the money . If we wish to sell we would get 90 percent of our Money back. Not too many places like this.

Far better care than I thought my mother would receive. Whole family very appreciative of how well they cared for her and the other pts. They were attentive and kind. Also very clean without usual LTC facility odor

I am currently a resident at Fox River Horizon and things have been great here. The staff are friendly and courteous. They do not provide meals here. They recently redecorated all of the common areas. Based on my experience, I would recommend Fox River Horizon to others.

Care services do not apply as we are in an independent living duplex and we have not yet dined on the campus. Due to Covid concerns, the dining room opened to independent living guests last week. We are very pleased with our Superior/Lakes duplex on the Alden of Waterford campus. The staff is very pleasant and always responsive to pleasant and accommodating. The staff is very pleasant and always responsive to the needs of residents. Any concerns are immediately addressed. [name removed] is an excellent Property Manager! Our unit is beautiful , the campus grounds are exquisite, and many social activities allow us to meet other residents. My husband and I shopped extensively for a Continuous Care Community and found Aldens of Waterford to be superior to every other community that we visited. Aldens of Waterford ... safety and peace of mind in a a beautiful natural setting.

After more than 5 years of involvement with the residency of a loved one at Alden Garden of DesPlaines, I consider the experience with the Alden community to be exceptional from a consumer perspective. Management is always accessible and highly responsive to addressing issues on the few occasions when they arose. Nursing staff is very professional and responsive to medical needs, including timely administration of medications. They are exceptional in communicating the resident’s medical need or situation to appropriate physicians and their staff. CNA staff are reliable, responsive, and generally compassionate in dealings with residents. The low turnover of all staff is a big positive which permits adequate staffing at all times. The availability of social service staff and activities director along with a hair dresser weekly contribute greatly to quality of life for residents. Fact that cost to residents is more affordable than many less desirable facilities is an appreciated factor!

I could not be more pleased with the quality of care I get there. My father has dementia and does not hear well plus only speaks French. The staff gives care that allows me to feel safe where he is. I am always notified of anything going on. Top notch care.

I would recommend 100% because of everything they offer. The price is the highest I've seen but since they take Medicaid it ends up working out. We picked this community, because they could get my dad on Medicaid after his private pay money was gone. It had the best facility I had seen. Lots of activities, lots of staff great food and very pretty both the grounds and inside. Plus there were options for him if his condition worsened. It was the best of both worlds and not a dump like a lot of places.

The waiting list can be long at some places. It became available when I was looking.I like it here. People are so kind! I have already referred it. They are nice people always asking how you are doing and one lady actually brought up my mail ! They have a nice exercise room with a couple treadmills and a bike thingy. Bingo on Fridays which is always fun.

I am currently a resident at Fox River Horizon and this community is great! My experience here has been great so far. The meals do not apply, we do our own meals here. The cleanliness and friendliness here are great. I would definitely recommend this facility to family and friends.

My mother lived at Alden Gardens of Bloomingdale for 7 years before her passing. My mom was well cared for. All the staff took a personal interest in her. They always talked to her and encouraged her to participate in daily activities. The building was clean every time I came for a visit. The nursing staff did a great job of coordinating her medial care from daily medications, doctor visits, lab test, x-rays, and physical therapy in house. The best part is at Thanksgiving and Christmas the entire staff welcomed the families of the residents in for a special holiday meal. That made me feel like part of the community.

I picked this community because of the location. This is an active community..the updated vestibule is impressive..rooms are adequate sizes and they respond to updates in rooms in a timely manner..the landscaping is beautiful & their walking paths around the lakes with the swans are perfect!

I would recommend this facility.....they love my mother, I've heard from people that don’t work there anymore about how much they enjoyed taking care of her. Mom says that the meals are awesome, that there is almost TOO MUCH to eat. Her room and every where else we visit her while there are spotlessly clean. Communication is always good as well.... We have had no trouble getting a hold of my mother and speaking to her on the phone or her calling us as well. Communication is always good as well. We have had no trouble getting ahold of my mother and speaking to her on the phone or her calling us, as well.

I have been here less a year and this place is perfect for me. I love my duplex on the lake-the view is peaceful and beautiful and with all the windows there's tons of light. The friendly environment here allows me to participate as much or as little as I want and without pressure. The neighbors are great and the staff are helpful and responsive. I feel fortunate to be here!

Our family had an in person tour and from everything we have seen and all the staff we met with, it was an great tour experience , but we felt our loved one moving into a smaller community would be a better fit and that was the deciding factor.

I live in a duplex. Any problems are handled "immediately! Laws, shrubs, snow removing, replanting always good. Managment great!

I have seen the care provided first hand in this facility and it is outstanding! Highly recommend this establishment .