The Blake by QSL Management

Everyone was kind during the tour. The community was too far from family and friends, and too big for my loved one.

The Blake at Pensacola is awesome! They are very caring people; they help you get set up and they don't just leave you once you've got your parents in there. They're continuously caring, checking in on you and updating you on your parents status. They are very awesome, it's been a very good experience.

I give The Blake all 5's, I wish it was less expensive, but they are wonderful. They are very attentive, responsive and return calls. I would tell others to be sure your pharmacy is covered under the one they use which is pharmerica. Our rx prices tripled, it was very stressful.

This community was extremely expensive and they require a 30 days stay. We just needed a little less than a week and this community was not as flexible. This community was really nice it was like being on a cruise ship.

The most important thing for us is our loved one is much healthier and happier being there. It took him a little while to adjust, but I think he's doing so much better than he ever would have done staying at home. He was in a wheelchair when he went in, and now he's walking with a walker and doesn't even use the wheelchair at all. I've been very pleased with the staff. There are a lot of activities offered. It's very expensive, but we want him in a good place. And ultimately he really loves it there.

The first thing I noticed at the Blake was the positive greeting by all staff when I saw them any place in the facility. The first meeting with [name removed] was not only informative but also most welcoming. The gentlemen at the front door [names removed] could not be more helpful or positive. [name removed], in charge of wellness, worked overtime to make sure that my needs were met. [name removed], newly in charge of activities, was brimming with ideas. I do hope that they are appreciated for all they are doing. Bunny Sheppard

I think they have a caring staff and do well in taking care of the residents here. The staff are excellent to work with and resolve any questions or concerns quickly. The community is assisting with bathing, dressing, laundry service, and hygiene for my loved one. The memory care is a secure area. I am disappointed in the meals, there is only one selection. It would be nice to see the residents have options to choose from for meals. There are lots of activities for the residents to engage with.

I would tell others that we love it here and like the activities. There is Wine Wednesday, piano bar,, games, crafts, and more for the residents to choose from. All the staff always has a smile on their face and are friendly.

From the Executive Director to the cleaning staff, everyone at The Blake is kind, compassionate, and caring - their mission statement. Mom has lived there for 3 years, and her experience there has been wonderful. The staff are always accommodating and friendly, even with the current staff shortages. During non COVID times, there are always activities available to the residents, including Wine Down Wednesdays at the Piano Bar, including live music. Live music is always offered at other times, and my Mom loves it. The Chapel is beautiful and services are offered each Sunday. The Blake in Bossier gives me comfort in knowing my mom is well cared for, well fed, and content in her new home.

The staff members have such extensive knowledge for memory care which made us feel comfortable and they have state of the art equipment and services. The staff really show so much empathy for the residents there and for their families. Also the value for cost is one flat rate.