Proveer Senior Living

Mom has been happy there. The care givers have always tried to help her when needed. One assistant is super helpful to mom. I like that they try to make an effort to do things they know mom would like. She loves sitting outside and they do take her out when the weather is good. Someone sits with her and helps her do activities too.

The administrative staff was and is very helpful. My brother is very happy with the meals. He's happier here than when he was living with us. Yes, we would recommend this community to other families.

This facility took excellent care of my mom for the month she spent there for respite care. The aides, nurses, dining staff, and management all treated her with great care and she came back rested and in better health than when she started.

We were looking for wood floors, no carpet. The shower opening was easy to step in. This facility checked all of those boxes. All of the staff members I have met are friendly and pleasant to be around.

They are all willing to help with anything but you must ask. Choice of room sizes are good. Uncertain of amenities.

Thanks to A Place for Mom, my mom has a great place to stay and they did it for her very quickly in a crunch. Thank you so very much! It took mom some getting used to at first, but she really likes it there now. She is being well taken care of. [names removed]have gone over and above to make her comfortable. Can't say enough about how accommodating they have been to meet her needs.

Moved my MIL here, after a very unpleasant experience at another memory care facility. The staff has been amazing, in ALL aspects, very experienced in dealing with patients with dementia, which is what one would expect at a memory care facility!! They are awesome!! We feel incredibly blessed that she is there, and I am no longer losing sleep with worry!!

Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.

The staff is always caring, polite, and willing to help. They interact as though the residents are their own family.

What our family likes the most about the Proveer at Port City is the staff. They treat my mother very well and she gets a lot of attention. She has improved so much under their care.

I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.

Proveer at Port City is about to start some renovations, which will improve the cleanliness in the main hallways with new floors and paint. The foyer and dining area are to be spruced up, too. They also have a new chef, and the food is improving daily as he is getting settled in. Overall, the facility is wonderful!!

This place was very clean, administration was informed and kind, they had an available space.Definitely would refer others. Love the admin and staff.

The Proveer at Port City community has been amazing. The staff members there are very attentive and caring towards the residents. They have great communication between our family and the staff team. Based on the experience we have had so far, we would recommend this community to others looking for a place for their loved ones

Very nice people at Proveer. They don't communicate as well as they used to. I'm hoping it's just the change over in management. We moved mom there in December, and then in February Proveer took over. The facility itself is top notch.

Overall, I find this facility to be clean and the staff and residents to be friendly. I think I made the right decision to have my loved one here. The staff is very friendly and they look out for the residents. I feel like they do their best. The waiting area of the facility feels very comfortable. The residents are able to enjoy a nice outdoor area to sit and/or take walks. What I like about my loved one's studio apartment is that he has a kitchenette. Not all places have that. I do have a couple of suggestions for improvement. I would like to see more diversity within the management staff. Also, during the holidays when staff is short, there needs to be a stronger protocol in place if there's an emergency . Lastly, I would like to see more variety with the meals, especially breakfast. But again, overall it's a good place. They try to make it a friendly and pleasant place to be. I would recommend this facility to family and friends.

What we really like about this community is the closeness to everything! And the people are so friendly too. Given the chance we would recommend this community to other families based on the experience we have had so far.

While our loved one was there we appreciated how much the staff members got to actually know our loved one and really treated him as if he was apart of their family. They really are wonderful people so for that the value was worth it. They were so awesome and also communicated to us anytime something happened to matter how big or small and we would absolutely recommend them to other families based on the experience that we had.

I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.

From the moment you walk into the community you are greeted by a clean, bright, and modern entry way and a warm smile from the front desk. From there you get to walk past interactive displays super helpful for residents with memory care issues. Each room in the community is spacious, brigh, and so clean. I love every little detail from exit doors that look like library shelves to reduce agitation to the green house and even the "nursery" for the baby doll with a bassinet and a rocking chair. There is truly no detail that has been left out by the community. My favorite part is that it is set way back from a busy road so it is very quiet and has very minimal car and foot traffic.