Champlain Valley Senior Community

EVERYONE at CVSC is wonderful!! I can only say nice things about this facility. Everyone is so helpful and caring. There are plenty of activities if you want to participate. I have no complaints at all. The dining room is wonderful…the food and the social time.

I will say we could not be happier with the care my mom is receiving. She feels at home in fact she call her room her home. She is happy and feels very safe. The activities she has attended have been good for her and my sisters and I love the fact the she goes to the dining room for her meals which keep her moving during the day. She has people she has gotten to know that she talks with each day.

Moving in was very smooth. The man who helped was cheerful and efficient. The admission process was also very good. The facility is quite nice with a feeling of an old high class hotel rather than an industrial feel some places have . If ever I find myself in need of assisted living CVSC would be at the top of my list.

Everyone who’s employed here knows each patient and where they are at any time we arrive for a visit. My sister has been more social here than at any place for the last few years. I feel her care is excellent.

My mother moved in to CVSC about a week ago. So far, it has been a positive experience. The facility is clean, well-maintained and quiet. The staff are friendly and attentive and do their best to accommodate the residents. The administration is readily available to address any concerns and welcomes feedback from the residents and their families to improve their services.

The Champlain Valley Senior Community is a wonderful and safe place to move parents into when they are no longer safe on their own. They are kept safe, clean, and there is plenty of activities to keep them busy and in a positive mood.

CVSC is a well run community. The aids, the maintenance staff and the administrators work well together to offer top notch care and a kind loving and supportive environment for residents and their families.

The Vilas Home experience has been nothing short of incredible. We made a very quick transition for our Mom and the staff at Vilas made it seamless. They helped us at every turn to insure it happened in time and with minimal impact on our Mom. This was a big step for us and especially Mom. Now that she's been there for a while, we know it was the right place. She is busy every day with activities and social connections. The staff is great, helpful, very involved, supportive and listen to and address any concerns. We are definitely happy with the outcome.

My dad has been here at Vilas for over 1 year now. I couldn't possibly commend each and every person who takes care of dad, so here is my sincere thank you for the care you give my father. I'm able to sleep at night knowing he is being cared for and supervised by [name removed] and the entire staff. I have gotten to know many people at Vilas and consider them family ,a very warm and compassionate family..again my thanks!

My mother just passed away at 94 after living at CVSC for the past 14 months. My mother and I were both very pleased with the amazing staff and the high quality of services they provided to me as a family member and to my mother as a resident. CVSC leadership and staff are well trained and dedicated to the happiness and well being of the residents. Of course issues can arise in any such setting but when they do the issues are minor and addressed fully. My mother also received a week of end of life care from Hospice and the CVSC Staff who tended to my mothers needs as well as mine while I stayed with her during her last week of life. This is a rare community of well trained caring people. You won’t find better anywhere else!

During our first visit to the Samuel F. Vilas Home we were impressed by the courteous, accommodating staff, the simple elegance of the building, and the warm, welcoming ambiance of the various common rooms. We arrived close to lunchtime, and my mom was invited to join other residents for a delicious noontime meal. We thought it was going to be very difficult to leave her there and return to our own homes, but it wasn't. She may not have been "happy", but her room was lovely, the food delicious, and the other residents so friendly that she was content. She realized that she wasn't able to stay in her own home any longer, and she could sense how grateful and pleased we were to have found such a wonderful place for her. She adapted readily to her new home. Mom will be 99 in a few months. She has dementia and needs considerable assistance for daily living, but staff make sure that she is safe, comfortable and feels loved. This is such a gift to us and we are incredibly grateful .

We found that anything that was going on as far as any issues problems they had, they were right ton top of it. They took care of things quickly, they checked on my parents frequently, and there was nothing we had to wait for a resolution on. I would absolutely recommend Champlain Valley to other families looking.

The only thing is they don't do higher levels of care, based on their licensing. So the patient definitely needs to be independent. They have stairs, so they can't take someone who is unable to navigate stairs. They do have a higher level of care they can transfer you to, but that place I felt questionable about. But the location was really good at Samuel F. Vila Home. The owner was really nice and really accommodating. And the staff were very dedicated to their patients from what I could see.

The staff team here really extends themselves to our loved one, our loved one there is a flight risk and they made sure to get her a room not by a door. It is a very unique old school place that has been renovated for assisted living and memory care only. We can only go in so far with the restrictions so were excited to see everything once it opens fully. The people really work with our loved one, you know one size does not fit all with memory care and they have really worked with her. Our loved one definitely keeps the staff team on their toes and gives them a run for their money.

The community was super clean, and the staff members were absolutely awesome we could not of picked a better place for our loved. The care services were amazing they went above and beyond. Even with the covid restriction they still made efforts when it came to the activities, and we thought the value was worth it. We were very impressed with the owner, our loved one had many medical things wrong and he personally came to the house to speak with us and our loved one on what to expect at the community. We can't tell you how wonderful they were, this place just really stood out.

Champlain Valley Senior Community is a very warm, friendly, and a home like environment. We chose it due to the proximity to my home. The room sizes here are varied depending on what you want, you can get small or large. My dad loves the food and they go out of their way to make it restaurant quality. They always invite family to stay for meals, every time I have had it it has been very good. My favorite part about the community so far would be how welcoming they have been with my dad. They have been so loving and caring to him, he came from FL and he did not know anyone. They have made him feel a part of everything right away.

It's amazing to see the attentiveness taken to restore this historical building and make it a warm and inviting place to live! Living costs are very reasonably priced and competitive with state and national averages. The variety of activities offered continues to grow in accordance with resident preferences. Very impressed!!

The staff members get 10 stars they are wonderful, and our loved one absolutely loves the meals and dining services. Given everything that is going on our loved one does really enjoy the activities.

We looked at all the local memory care options for our mother when her dementia, combined with her high mobility and good general health, made it too difficult to care for her in our home. We found CVSC offered the best care at the most reasonable price, in the most comfortable, safe and least restrictive environment. She was always well cared for at CVSC. The staff were friendly, skillful and engaged with all the residents in the memory care. They make accommodations for each resident's ability and preferences while keeping everyone safe; this is not a one-size-fits-all institution. The staff and administration were proactive in communicating with us, whether for behavioral changes, small injuries, or required trips to the hospital. Critically, COVID precautions were followed by everyone, and the building was COVID-free when other local nursing homes were not. Finally, our whole family was well-supported at the end of our mother's life, when hospice was called in to oversee her care. Because of CVSC's enhanced license, the hospice nurses were able to work seamlessly with the regular CVSC staff; the hospice professionals stated that they found CVSC's end-of-life care to be exceptional, and the best available in the area. We have every reason to believe that is true!

My parents were at CVSC for almost six years. The staff became family. I never worried about the care my parents were getting. The facility is beautifully decorated and very homey. Pricing is excellent. A gem in the heart of Willsboro!