Every single worker there that we have encountered and deal with treat every single person as if they were apart of a family which makes a big different. All of the employees no matter their position will step in to help - if the Executive Director is walking around and sees a residents needing assistance they will stop immediately and help them out. They have a ton of activities and different games for the residents - there is something going on 5 out of the 7 days. Once a month they have a family night where you can RSVP and be apart of a dinner and activity. You also can come on any regular night, just giving them a heads up so they can set up their separate room for you. We appreciate their accommodation's and we would absolutely recommend this community to other families.

We love Hilltop - put your family here, because they are really nice. We love the staff. The facility is clean. You don't' smell urine when you walk in the door. They take really good care of my loved one. If he has any problems, Desiree always call me right away.

I had a tour of the facility last month and was very impressed with the staff and knowledge I was given. My mother is not ready for memory care at the moment. I will definitely look at moving my mom here when she is ready.

We liked that it was a dedidicated memory care facility vs a independent facility. There focus was just on memory care. The staff were dedicated to that kind of care. We picked this community because of the convience in location, it was reasonably priced. The lead nurse was also, very on top of things-, and is a great communicator.The food was pretty standard, which was like cafeteria food. It would be nice if they had active monitoring in the rooms of the patients, such as cameras for safety purposes.

They are just wonderful. Everyone seems to enjoy their job, and they are not just there for a paycheck. They work really well with the family. My loved loves the breakfast very well. The price is very good. We picked because, the place smelled wonderful, the residents were sitting in an open area, and seemed to be enjoying themselves/interacting with each other. It reminded me of a big family. They want you to know what's going, to see what's going on and feel invlolved. I would recommend this place.

We really like that our loved one and come and go anytime she pleases, there are no time constraints which is great. The management there listens to everything we have to say and is very receptive - they try their best to be as accommodating as possible. They have a ton of great activities for the residents to do and based on our experience so far we would absolutely recommend The Heritage of Clearlake to other families.

My husband has been there over a year and a half, and they have not let us down. If you think there's anything that needs attention, they've already solved it before you can even come to them about it. They are just fabulous. They have him talking in sentences, which amazes me. He was not anywhere close to doing that before he got there. When he left the hospital before arriving at The Heritage, I didn't think he would live through the week. To my surprise and delight, he is still alive and kicking and just so happy. He gives me hugs and kisses, and I still get to hear him laugh. He loves their food. The entertainment director has such heart and does everything she can for the residents. [name removed] is so compassionate. The new nurse is wonderful. The med tech [name removed] told me today that he's standing to transfer, which again he wasn't doing. He has a good life there, and he deserves it. They work well in conjunction with hospice care. I'm grateful that I'm able to afford The Heritage due to our hard work and savings. They are just terrific.

It's like my loved one has found a new family. The staff is very caring and very family-oriented. And their communication with me is good. The facility is very open and airy, and it exudes a happy feeling.

In moving her over here and getting her situated - the staff went of their way and above and beyond to help me and make her transition easier. They were helpful to my mom and me and we really appreciate them.

We are very pleased with Addington Place.

I'm really happy and my loved one is super happy here. I would highly recommend the community to others. The staff is very friendly with the residents and families. They try and involve family into whatever they are doing.

Very clean and home like setting! Love seeing management and caregivers going above and beyond to see that loved ones are cared for! Meals are prepared and dining is “at home” setting . Room and facility is great home setting! Activities are very involved has residents always smiling and motivated ! They soon adding restorative so excited to see it grow and offer so much to residents 5++ stars

It is a good place. I am real satisfied. The people are caring. If the staff don't have an answer to your question, they will find one for you. The food is good for my loved one.

I have been very happy with The Addington and the care they have provided. The personal care they give to their residents is outstanding. They are hands on with their care. The staff respond quickly to the family with any concerns or questions you may have.

The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on our experience and already have

Geriatric/Psychiatric Nurse, BSN,RNC,MHP. "This is the (top) of care..of course he is doing well..You have chosen his placement well..indicates to me that he has a sense of peace inside and that the staff there know their business and are succeeding in building relationship with him..it's a family of good people. How happy that must make him..and you.How nice they make such an effort to create family and community feeling for residents and their families.."Retired Dept.Health Svcs."..the staff there are wonderful! I don't recall anyone talking about having an experience where the staff reached out with ideas for the family like you noted. Nice to know they are so invested in providing a good experience." Nurse, RN"..their care of..is competent and comprehensive. You've made some excellent choices in facilitating his care..he'll have people to be engaged with..You instinctively know he needs the care and support he'll get where he is now..you are doing a very hard thing for his sake.".