Touchstone Senior Services, LLC

They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.

The supervisor and staff have been super friendly and very watchful over my loved one. We are welcome any time. Just like family.It has been an awesome life change for my cousin. He loves it there. No problems. They understand Huntington disease. Can not say enough good about the care and staff.

Sylvan staff has adapted to my husband's changing needs and are very helpful and friendly. They communicate with me regularly if changes occur and we work together to come up with solutions to help my husband get used to his new home. Like many senior care living facilities, they have a high turnover of staff which I feel is unavoidable in our current political and economic environment. My husband was simply not safe living at home and I feel he is in a safe and caring place at Sylvan Crossings.

I've had several relatives and a couple of close friends stay at Sylvan Crossings over the last 25 years, most recently my Mom. Sylvan took great care of all of them. The staff were very caring people, the food was good, and they offered lots of activities.

Every time we come to visit the cleanliness is perfect, and the staff members are very friendly. From experience we do think the meals and dining service is excellent. For us the value is completely worth it, we would not be able to provide this level of care at home. Based on our experience so far we would recommend the Sylvan Crossings of Stevens Point to other families.

I toured this community and liked it. I was impressed with the tour and my tour guide, but they never returned my call after my tour.

This was my second choice for my loved one as a community we found fit. The tour was good and they gave me all of the information that I needed.

What really sticks out about Sylvan Crossings over others is the staff members. Other places we looked at the workers just seemed to be putting their time in and did not really care. The staff here are concerned and are always super friendly and truly care about the residents they are working with. They toned down the activities because of covid and they are just starting to ramp those back up. It is a smaller facility but the staff are what really makes it. I would definitely recommend this facility to others.

The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .

The community is easily accessible. Communication between the staff and our family is very good. They keep us well informed and up to date. The community is very neat and clean. I would recommend this community to others.

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

I recently toured Sylvan Crossings at Creekside Estates with my mother and over all we loved it! The director was very helpful and was willing to give help and advice that we could use while touring other communities. From the moment we entered the building it had a warm welcoming home like touch. The cook was making homemade cookies. I was able to speak to a couple different family members and they had nothing but positive things to say regarding the care of their family member. We were told that the Director and care team was the best. This will be moms new home. I was told if you want them cared for by a loving team, Sylvan Crossings is the place!

It looks like a good fit for my dad. He does not have any issue with the community or care. The staff's care is good and I am getting updates but we are there to see him too and I do not see issues. It is a clean community.

My mom is happy at this community. Since becoming a resident she is awake more and not sleeping as much. They got her participating in activities and she is eating and likes all the meals. I like that they wake them up and get them dressed and ready for the day. It's a good place.

The care at this community is good for care for my mom. The staff is caring and I like that they keep me informed on her progress. She is happy with the variety of meals. The community is clean and it is good knowing that she is happy here. They offer her a lot of activities with the other residents. We would recommend other families to see this community for the care and the value that is offered here.

My mom moved into Sylvan Crossings - Westshire about a month ago and I cannot express how happy I am that she is living there. Most importantly she is getting the care she needs, she feels at home there and making new friends and she loves the many activities that are available. The staff provide exceptional care for my mom and the new Facility Director, [Removed] is doing a great job managing the facility and is a pleasure to work with. I am so happy my mom is living at Sylvan Crossings - Westshire. It is a blessing. [Removed]

The staff is excellent. I appreciate them more than they realize.

My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.

Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!

Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.