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Touchstone Senior Services, LLC

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5.1

Review Score

73 reviews
5 communities
Starting from $X,XXX/mo

Touchstone Senior Services, LLC community listings

Showing 5 communities
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Sylvan Crossings of Stevens Point

100 N. Green Avenue, Stevens Point, WI 54481

Starting at$X,XXX+ monthly
Photo of Sylvan Crossings of Stevens Point
4
4 Photos available
9.0
Review Score
10 reviews

The staff is very patient and gentle. The residents have a wide range of needs: paralysis, dementia, young people with mental deficit that require supervision,...The outdoor common area needs updating and...

Provides: Assisted Living, Memory Care

For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...

... Read more

Sylvan Crossings on Evergreen

1605 Evergreen Road, Wausau, WI 54403

Starting at$X,XXX+ monthly
3
3 Photos available
8.0
Review Score
7 reviews

They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711

Starting at$X,XXX+ monthly
4
4 Photos available
2.0
Review Score
28 reviews

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the...

Provides: Assisted Living, Memory Care

For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...

... Read more

Sylvan Crossings in Westshire Village

5475 Westshire Circle, Waunakee, WI 53597

Starting at$X,XXX+ monthly
6
6 Photos available
1.5
Review Score
28 reviews

There have been a lot of issues finding and maintaining staff just like everywhere else right now. They do their very best - but it has been a struggle. They are having a hard time finding an activities...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. In like manner we lessen your worry as we provide compassionate skilled care that brings a spirit of self-respect into the life of your loved one. We take our responsibilities seriously at Sylvan...

... Read more

Sylvan Crossings of Maritime Gardens

1945 Dewey ST, Manitowoc, WI 54220

Starting at$X,XXX+ monthly
Provides: Assisted Living

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Viewing 1-5 out of 5 communities

Reviews
for Touchstone Senior Services, LLC

5.1
Review Score
73 reviews

Review Score

73 reviews
5.1

Out of 10


5 star

42%

4 star

27%

3 star

17%

2 star

6%

1 star

11%

A Place for Mom has scored Touchstone Senior Services, LLC with 5.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Touchstone Senior Services, LLC has 73 reviews with an average "overall experience" of 3.8 out of 5.

Overall Experience
30
19
12
4
8
Date Submitted
2
5
9
Reviewer
1
47
22
2
Care Received
12
61
1-20 of 73 reviews
Sort by

5.0
Dale - Family/Friend
Assisted Living
October 10, 2024
Verified Review
Review for Sylvan Crossings of Stevens Point

A Place For Mom was very helpful in helping us find a place for my cousin. Excellent place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 2, 2024
Verified Review
our families experience

They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dale - Family/Friend
Assisted Living
August 25, 2023
Verified Review
A place that fit like no other.

The supervisor and staff have been super friendly and very watchful over my loved one. We are welcome any time. Just like family.It has been an awesome life change for my cousin. He loves it there. No problems. They understand Huntington disease. Can not say enough good about the care and staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 15, 2023
Verified Review
I would recommend to anybody

Every time we come to visit the cleanliness is perfect, and the staff members are very friendly. From experience we do think the meals and dining service is excellent. For us the value is completely worth it, we would not be able to provide this level of care at home. Based on our experience so far we would recommend the Sylvan Crossings of Stevens Point to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary - Family/Friend
Memory Care
April 18, 2022
Verified Review
Amazing staff

What really sticks out about Sylvan Crossings over others is the staff members. Other places we looked at the workers just seemed to be putting their time in and did not really care. The staff here are concerned and are always super friendly and truly care about the residents they are working with. They toned down the activities because of covid and they are just starting to ramp those back up. It is a smaller facility but the staff are what really makes it. I would definitely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 8, 2022
Verified Review
a nice place for loved ones

The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
September 12, 2017
Verified Review
A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
April 13, 2017
Verified Review
Care for mom

The care at this community is good for care for my mom. The staff is caring and I like that they keep me informed on her progress. She is happy with the variety of meals. The community is clean and it is good knowing that she is happy here. They offer her a lot of activities with the other residents. We would recommend other families to see this community for the care and the value that is offered here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Rose Yaroch - Family/Friend
Memory Care
March 21, 2017
Outstanding Care!!

My mom moved into Sylvan Crossings - Westshire about a month ago and I cannot express how happy I am that she is living there. Most importantly she is getting the care she needs, she feels at home there and making new friends and she loves the many activities that are available. The staff provide exceptional care for my mom and the new Facility Director, [Removed] is doing a great job managing the facility and is a pleasure to work with. I am so happy my mom is living at Sylvan Crossings - Westshire. It is a blessing. [Removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
March 3, 2017

The staff is excellent. I appreciate them more than they realize.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
March 1, 2017
Verified Review
The best meals!

My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 7, 2017
Verified Review
They Wanted What Was Best For Mom

Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
October 16, 2016

Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
July 25, 2016
Verified Review
Things are working out quite well at Sylvan Crossings!!

This community keeps a clean healthy environment. My friend thinks the food is fine. I have had nothing but positive results from the staff. They offer daily activities and I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
July 11, 2016
Verified Review
A Good Stable Community

Everything is working out very well for my mother here at this community. We are very satisfied with everything they have done for us. It is a good stable community. She has adjusted very well to it. A place for mom was great with all the help they provided. A lovely experience so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
June 6, 2016
Verified Review
I really like Sylvan Crossings!!

My husband is doing much better since moving into this community. Paula the director is so helpful and willing to work with us. The activities director is also great and they help keep him active. The food is good and I cannot say enough about how beautiful this community is. I would recommend this place to family and friends.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
August 22, 2015

Sylvan Crossings in Westshire Village is absolutely charming! Upon touring the facility, we found the outside grounds to be very inviting, safe, and comfortable for the residents to enjoy. The inside of the facility was extremely well maintained, spacious, safe, easily accessible for wheelchairs in all areas, and odor free. The staff were very friendly, engaged with the residents, and the environment was calm with structure. Safety features were visible and easily acknowledged by staff, residents, and visitors. There was an honesty and strong sense of pride and genuine caring that emanated from the contacts who assisted us through our tour. We were very impressed and felt very positive about our experience. We will be making decisions very soon.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
June 25, 2015
Verified Review
Highly Recommended

The staff at Sylvan Crossings has always been very friendly and helpful in all our dealings with them. They go out of their way to make sure our resident is safe. The smaller size of the facility makes it better for a resident suffering from dementia.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5


5.0
Virginia koch - Resident/client
Memory Care
July 6, 2014
Verified Review
Even though there were health issues ...

Even though there were health issues that came up before her move they were excellent with help & caring for her. The staff has been very caring & supportive to us. They were also very helpful in getting us set up with hospice. We are very happy with everything here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 23, 2014
Verified Review
My 92 year old mother calls this home.

Very caring, professional people. They are the best at communicating with family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 73 reviews

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530 Fifth Avenue, New York, NY 10036

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