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Touchstone Senior Services, LLC

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6.7

Review Score

105 reviews
9 communities
Starting from $X,XXX/mo

Touchstone Senior Services, LLC community listings

Showing 9 communities
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Sylvan Crossings of Stevens Point

100 N. Green Avenue, Stevens Point, WI 54481

Starting at$X,XXX+ monthly
Photo of Sylvan Crossings of Stevens Point
4
4 Photos available
8.2
Review Score
9 reviews

The staff is very patient and gentle. The residents have a wide range of needs: paralysis, dementia, young people with mental deficit that require supervision,...The outdoor common area needs updating and...

Provides: Assisted Living, Memory Care

For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...

... Read more

Sylvan Crossings on Evergreen

1605 Evergreen Road, Wausau, WI 54403

Starting at$X,XXX+ monthly
3
3 Photos available
8.0
Review Score
7 reviews

They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings of Jefferson

279 N Jackson Ave, Jefferson, WI 53549

Starting at$X,XXX+ monthly
3
3 Photos available
8.0
Review Score
3 reviews

I've had several relatives and a couple of close friends stay at Sylvan Crossings over the last 25 years, most recently my Mom. Sylvan took great care of all of them. The staff were very caring people, the...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings of Hunter Ridge

626 Monroe Street, Beaver Dam, WI 53916

Starting at$X,XXX+ monthly
1
1 Photos available
8.0
Review Score
6 reviews

There still is too much turnover in staff. Wash is not done in a timely manner... often behind. Communication with family is GREAT! The move process was good. The meals are also very good. I know it is...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings at Creekside Estates

6180 S. Creekside Drive, Cudahy, WI 53110

Starting at$X,XXX+ monthly
5
5 Photos available
7.0
Review Score
22 reviews

The thing I like about Sylvan Crossings and a few others is they don't make you put any endowment in. I also like that it's very small, my husband is more introverted. It's in a suburb, far away from any...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings in Westshire Village

5475 Westshire Circle, Waunakee, WI 53597

Starting at$X,XXX+ monthly
6
6 Photos available
6.0
Review Score
27 reviews

There have been a lot of issues finding and maintaining staff just like everywhere else right now. They do their very best - but it has been a struggle. They are having a hard time finding an activities...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. In like manner we lessen your worry as we provide compassionate skilled care that brings a spirit of self-respect into the life of your loved one. We take our responsibilities seriously at Sylvan...

... Read more

Sylvan Crossings at Chapel Valley

5765 Chapel Valley Road, Madison, WI 53711

Starting at$X,XXX+ monthly
2
2 Photos available
6.0
Review Score
3 reviews

Sylvan Crossings had availability quickly when I was needing to move my loved one. The staff here is very good. They seem to handle his care well if not better than where he was at previously. I would...

Provides: Assisted Living, Memory Care

We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...

... Read more

Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711

Starting at$X,XXX+ monthly
4
4 Photos available
2.1
Review Score
28 reviews

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the...

Provides: Assisted Living, Memory Care

For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...

... Read more

Sylvan Crossings of Maritime Gardens

1945 Dewey ST, Manitowoc, WI 54220

Starting at$X,XXX+ monthly
Provides: Assisted Living

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Viewing 1-9 out of 9 communities

Reviews
for Touchstone Senior Services, LLC

6.7
Review Score
105 reviews

Review Score

105 reviews
6.7

Out of 10


5 star

40%

4 star

27%

3 star

15%

2 star

11%

1 star

10%

A Place for Mom has scored Touchstone Senior Services, LLC with 6.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Touchstone Senior Services, LLC has 105 reviews with an average "overall experience" of 3.7 out of 5.

Overall Experience
41
28
15
11
10
Date Submitted
4
8
22
Reviewer
3
60
38
2
Care Received
13
92
1-20 of 105 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
January 2, 2024
Verified Review
our families experience

They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dale - Family/Friend
Assisted Living
August 25, 2023
Verified Review
A place that fit like no other.

The supervisor and staff have been super friendly and very watchful over my loved one. We are welcome any time. Just like family.It has been an awesome life change for my cousin. He loves it there. No problems. They understand Huntington disease. Can not say enough good about the care and staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Angie - Family/Friend
Memory Care
May 17, 2023
Verified Review
Would definitely recommend. Helpful & friendly staff. Some turnover but safe, caring & homey environment.

Sylvan staff has adapted to my husband's changing needs and are very helpful and friendly. They communicate with me regularly if changes occur and we work together to come up with solutions to help my husband get used to his new home. Like many senior care living facilities, they have a high turnover of staff which I feel is unavoidable in our current political and economic environment. My husband was simply not safe living at home and I feel he is in a safe and caring place at Sylvan Crossings.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Lew - Family/Friend
Memory Care
April 19, 2023
Verified Review
Would Recommend

I've had several relatives and a couple of close friends stay at Sylvan Crossings over the last 25 years, most recently my Mom. Sylvan took great care of all of them. The staff were very caring people, the food was good, and they offered lots of activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 15, 2023
Verified Review
I would recommend to anybody

Every time we come to visit the cleanliness is perfect, and the staff members are very friendly. From experience we do think the meals and dining service is excellent. For us the value is completely worth it, we would not be able to provide this level of care at home. Based on our experience so far we would recommend the Sylvan Crossings of Stevens Point to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
February 8, 2023
Verified Review
My tour of Sylvan Crossings of Hunter Ridge

I toured this community and liked it. I was impressed with the tour and my tour guide, but they never returned my call after my tour.


5.0
anonymous - Toured community
Assisted Living
May 17, 2022
Verified Review
My tour review

This was my second choice for my loved one as a community we found fit. The tour was good and they gave me all of the information that I needed.


5.0
Mary - Family/Friend
Memory Care
April 18, 2022
Verified Review
Amazing staff

What really sticks out about Sylvan Crossings over others is the staff members. Other places we looked at the workers just seemed to be putting their time in and did not really care. The staff here are concerned and are always super friendly and truly care about the residents they are working with. They toned down the activities because of covid and they are just starting to ramp those back up. It is a smaller facility but the staff are what really makes it. I would definitely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 8, 2022
Verified Review
a nice place for loved ones

The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
lew - Resident/client
Memory Care
April 2, 2021
Verified Review
my review

The community is easily accessible. Communication between the staff and our family is very good. They keep us well informed and up to date. The community is very neat and clean. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
September 12, 2017
Verified Review
A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
August 28, 2017
Sylvan C?rossings felt warm and inviting to me and my mom!

I recently toured Sylvan Crossings at Creekside Estates with my mother and over all we loved it! The director was very helpful and was willing to give help and advice that we could use while touring other communities. From the moment we entered the building it had a warm welcoming home like touch. The cook was making homemade cookies. I was able to speak to a couple different family members and they had nothing but positive things to say regarding the care of their family member. We were told that the Director and care team was the best. This will be moms new home. I was told if you want them cared for by a loving team, Sylvan Crossings is the place!

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5


5.0
anonymous - Family/Friend
Memory Care
June 30, 2017
Verified Review
When We Visit My Dad

It looks like a good fit for my dad. He does not have any issue with the community or care. The staff's care is good and I am getting updates but we are there to see him too and I do not see issues. It is a clean community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
June 14, 2017
Verified Review
I Found The One

My mom is happy at this community. Since becoming a resident she is awake more and not sleeping as much. They got her participating in activities and she is eating and likes all the meals. I like that they wake them up and get them dressed and ready for the day. It's a good place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
April 13, 2017
Verified Review
Care for mom

The care at this community is good for care for my mom. The staff is caring and I like that they keep me informed on her progress. She is happy with the variety of meals. The community is clean and it is good knowing that she is happy here. They offer her a lot of activities with the other residents. We would recommend other families to see this community for the care and the value that is offered here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Rose Yaroch - Family/Friend
Memory Care
March 21, 2017
Outstanding Care!!

My mom moved into Sylvan Crossings - Westshire about a month ago and I cannot express how happy I am that she is living there. Most importantly she is getting the care she needs, she feels at home there and making new friends and she loves the many activities that are available. The staff provide exceptional care for my mom and the new Facility Director, [Removed] is doing a great job managing the facility and is a pleasure to work with. I am so happy my mom is living at Sylvan Crossings - Westshire. It is a blessing. [Removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
March 3, 2017

The staff is excellent. I appreciate them more than they realize.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
March 1, 2017
Verified Review
The best meals!

My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 7, 2017
Verified Review
They Wanted What Was Best For Mom

Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
October 16, 2016

Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 105 reviews

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