Assisting Hands

I would give them 5's across all of the topics. [name removed] was great to work with. I would absolutely recommend Assisting Hands of South Central to other families based on the experience we have had

With the care services our loved one complained that they were on their phones too much, they could of done more activities. Cost very high. Cost is very high with each company also. However, based on the experience we have had with Assisted Hands we would recommend them to other families.

It was refreshing that they just explained the alternatives that were available and some of the things that make their agency different without trying to sell me. Then they basically followed through with what they said.

Overall they were wonderful. I only needed them 1 time a week so I couldn't get the same person every week. I discontinued there service because of this.

No contract, no minimum number of hours & no pre-payment. My parents are happy with this service.

Assisting Hands met with my parents and I and we felt it would be a great fit. Not only were they able to provide a quick turnaround on the request for service, the aides were excellent and immediately clicked with my mom. The Care manager showed up on day 1 which was totally unexpected and immediately put my mom, dad, and I at ease.

There was a bunch of no call no shows, and extremely poor management. Nobody would come so they were not reliable. When we did confront them, the managers would like. A few of the care givers would give our loved one their personal cell number and tell him if they ever needed something to call her first instead of the company which was uncomfortable. They would accuse us of being rude and disrespectful when it was actually the management. They would take the care givers side, but for how much money we were paying it was a little disheartening.