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Bickford Senior Living

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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,048 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 54 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

6.5

Review Score

1,048 reviews
54 communities
1 senior living award community
Starting from $X,XXX/mo

Bickford Senior Living community listings

Showing 54 communities
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The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.3
Review Score
84 reviews

Excellent experience in every way. Professional staff. Just be sure to communicate with managers about evening trash removal. If someone uses incontinence products, they may come in the middle of the night...

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Peoria

1920 W. Willow Knolls Drive, Peoria, IL 61614

Starting at$X,XXX+ monthly
19
19 Photos available
8.8
Review Score
59 reviews

The entire staff was exceptional! Mom loved it there and we enjoyed going there to see her. A special thanks to everyone involved.

Provides: Assisted Living, Memory Care, Independent Living

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.7
Review Score
50 reviews

Sadly it was the rate lock on the room which made it affordable - that was the main reason we chose Bickford. The staff being great was a bonus. They really do care about their residents.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
18
18 Photos available
8.5
Review Score
11 reviews

We are so thankful that you guided us to ‘ Bickford of Davenport ‘. I wish we would have known about this wonderful place sooner. I can’t say enough about the compassionate and Knowledgeable staff. Thank you...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Crystal Lake

717 McHenry Ave., Crystal Lake, IL 60014

Starting at$X,XXX+ monthly
16
16 Photos available
8.5
Review Score
30 reviews

Our experience with Bickford of Crystal Lake has been so positive! Our Aunt is 100% satisfied with the amazing care, friendly staff, and wonderful services provided by Bickford. The caring staff regularly...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
19 reviews

My father moved into Bickford of Carmel just before the Covid lockdowns. This facility was a Godsend for us because they were understanding of both the physical and emotional aspects of care. They worked...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
20 reviews

In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Portage

4707 W. Milham Ave, Portage, MI 49024

Starting at$X,XXX+ monthly
17
17 Photos available
8.0
Review Score
10 reviews

Hope you understand that. Our family member has gotten terminally ill much faster than we thought would happen. Care is good but just could be improved some for the costs that are involved. Otherwise happy...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Omaha Hickory

7337 Hickory Street, Omaha, NE 68124

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
15 reviews

I was in a huge problem with my brother. Bickford on Hickory has helped with all my brother’s needs medically, physically, and emotionally. They helped me also. I had no idea what to do for his care and...

Provides: Assisted Living

If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...

... Read more

Bickford of Ames

2418 Kent Ave, Ames, IA 50010

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
12 reviews

It’s been a wonderful experience for my grandma. The care for my grandma is priority and Bickford of Ames has continuously shown her exceptionally good care and kindness. I would recommend Bickford of Ames...

Provides: Assisted Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

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Bickford of Cedar Falls

5101 University Ave, Cedar Falls, IA 50613

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
15 reviews

We chose Bickford of Cedar Falls because it was close by our home and we had taken dad here for respite care in the prior years when we were gone so he was comfortable with it. It is a very nice facility and...

Provides: Assisted Living

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Fort Dodge

1536 20th Avenue North, Fort Dodge, IA 50501

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
4 reviews

Mother had progressive dementia, she was a handfull for the staff. The staff was very patient with her. Mother made no complaints about the facility. Mom was always a social person, as her disease progressed...

Provides: Assisted Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
18 reviews

The experience for the most part has been good. Always a few bumps but everything was handled quickly. Hospice has told us we have dad in a good place Bickford of Lancaster.

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
48 reviews

Staff are super caring and respectful and respond quickly when needed. The food is great, with lots of choices that my mom can actually eat. The facility is neat and clean and decorated for the seasons.

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
7.9
Review Score
22 reviews

I would tell a friend that, you need to go there every 2 - 3 days to make sure they are taking good care of your spouse or loved one.

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
7.7
Review Score
14 reviews

My father loves the food. They are on top of his medications. Communication is pretty decent, but not perfect. The facility is very clean and updated. The staff is friendly and accommodating.

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Starting at$X,XXX+ monthly
19
19 Photos available
7.5
Review Score
47 reviews

Overall experience is a 4 it would be a 5, but after my dad passed away in November, Bickford still withdrew payment for December!! I had to go to my bank to get that money back. And it took over 5 months...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
15
15 Photos available
7.5
Review Score
54 reviews

My mother is a resident at Bickford of Worthington, first at the assisted living building and now at the memory care facility (known as Mary B.). I can't say enough good things about our experience. Every...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Bexley

2600 E Main St, Bexley, OH 43209

Starting at$X,XXX+ monthly
13
13 Photos available
7.5
Review Score
41 reviews

Our mom was previously a resident at Bickford of Bexley and we were very displeased with the experience. Communication with the family was not good. We went to visit her and it looked like she had not been...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Bloomington

14 Heartland Drive, Bloomington, IL 61704

Starting at$X,XXX+ monthly
19
19 Photos available
7.4
Review Score
20 reviews

My mom has been there a few months (independent living), and so far, the experience has been really good. The apartments are incredibly well laid out and clean. Mom really enjoys the food, activities, and...

Provides: Assisted Living, Memory Care, Independent Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
7.3
Review Score
27 reviews

There have been 5 directors in 3 1/2 years. Also, it seems like they have a hard time keeping an activity director, which means there are fewer activities and they rarely take the van for trips out. The...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
7.0
Review Score
21 reviews

The activities were great, and the community was neat, clean and did not have any fowl smells. The courtyard sat right in the middle and it was just beautiful. We would absolutely recommend this community to...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Bourbonnais

100 Jones Drive, Bourbonnais, IL 60914

Starting at$X,XXX+ monthly
17
17 Photos available
6.8
Review Score
18 reviews

I am not sure I would recommend the facility. It is hard to say. It is ran by a bunch of young people that don't seem to have a care in the world. It takes forever to get responses back when you leave...

Provides: Assisted Living, Memory Care, Independent Living

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Battle Creek

3432 Capital Ave SW, Battle Creek, MI 49015

Starting at$X,XXX+ monthly
17
17 Photos available
6.5
Review Score
27 reviews

I have mixed feelings about it but I think we're going to work out the kinks. Communication needs work.I picked it because it's fully staffed and close to my house

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Iowa City

3500 Lower West Branch Rd., Iowa City, IA 52245

Starting at$X,XXX+ monthly
15
15 Photos available
6.5
Review Score
16 reviews

I would tell others the community was wonderful. I like the personal touches the community did for the residents and families. It was a smaller community all on one level. I wouldn't change anything about...

Provides: Assisted Living

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more
Viewing 1-25 out of 54 communities

Reviews
for Bickford Senior Living

6.5
Review Score
1,062 reviews

Review Score

1,062 reviews
6.5

Out of 10


5 star

51%

4 star

30%

3 star

13%

2 star

3%

1 star

6%

A Place for Mom has scored Bickford Senior Living with 6.5 out of 10 using our proprietary review score based on 138 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,062 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
536
308
128
27
63
Date Submitted
48
97
138
Reviewer
29
617
404
2
Care Received
317
19
726
1-20 of 1062 reviews
Sort by

5.0
Eric G - Toured community
Assisted Living
June 4, 2024
Amazing facility and staff!

Great experience, clean, welcoming environment, and a helpful staff that actually cares! I was touring different facilities and this one really stood out. Quite refreshing after some other places I've been to find one that does it right!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laurie - Family/Friend
Assisted Living
May 31, 2024
Verified Review
Friendly Caring experience!!

Hope you understand that. Our family member has gotten terminally ill much faster than we thought would happen. Care is good but just could be improved some for the costs that are involved. Otherwise happy so far.. but Hospice is involved now so hopefully Bickford care will continue!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Jenny - Family/Friend
Assisted Living
May 31, 2024
Verified Review
Felt like Home

When it comes to the activities they could add a bit more to it. The value for cost gets a 4 but they will work with budget as much as they are allowed to do. My mom had the best experience the short time she was there. They staff genuinely cared for her. I honestly can not say enough good things about the people that work there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Kristi Z - Family/Friend
Memory Care
May 24, 2024
??????????

We are so thankful that you guided us to ‘ Bickford of Davenport ‘. I wish we would have known about this wonderful place sooner. I can’t say enough about the compassionate and Knowledgeable staff. Thank you so much! I’m so thankful we called ‘ A Place For Mom’ to guide us through our difficult decision. I would highly recommend everyone talk to ‘ A Place for Mom’ before making any decisions for their loved ones .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna M - Family/Friend
Assisted Living
May 23, 2024
Helpful and caring

I was in a huge problem with my brother. Bickford on Hickory has helped with all my brother’s needs medically, physically, and emotionally. They helped me also. I had no idea what to do for his care and Bickford was there to give me support

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Sheila - Family/Friend
Assisted Living
April 19, 2024
Verified Review
Recommended

All of the staff is friendly and helpful. The activities director is very outgoing and makes sure that everybody gets involved. They work hard to get to know the person and their family. The light housekeeping is fine, but if you need more than that you have to do it yourself of course. Communication with the family is good. They provide text numbers that you can reach them as well. They are easy to work with and I think they are taking very good care of my mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SH - Family/Friend
Assisted Living
April 16, 2024
Verified Review
Review for Bickford of Carmel

They were attentive to my needs and were quick to respond.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 10, 2024
Verified Review
Wonderful facility, I recommend exploring.

Pretty good care facility. Much better facility layout. Much better than the prior facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Christine G - Industry reviewer
Assisted Living
April 7, 2024
Overall experence

Bickford Iowa City has a beautiful building and the care is outstanding. At any given time you can catch a staff member spending 1 on 1 time with a resident. [name removed] is a wonderful director and gives her time freely to anyone that needs it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 1, 2024
Verified Review
Wonderful staff. Would recommend.

The caregivers took great care of my father and always kept us informed of any concerns they had. They are all very friendly and genuinely cared about my father. My Dad raved about the food. It is a beautiful facility. It is a small facility with only 1 floor. The dining room and activity room was close for my Dad to walk to. It is a quiet facility which we thought suited my father.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
LE - Family/Friend
Assisted Living
March 28, 2024
Verified Review
Review for Bickford of Bloomington

My mom has been there a few months (independent living), and so far, the experience has been really good. The apartments are incredibly well laid out and clean. Mom really enjoys the food, activities, and loves the weekly cleaning. The facilities are very nice - beautiful building and grounds - and the place seems very well kept. Staff has been very friendly and seem to be helpful. I've had limited interaction with most because I'm there several nights a week and weekends when it's not as heavily staffed but residents seem well cared for, staff is always very nice, and mom seems fond of them. Based on my experience this far, I would definitely recommend Bickford to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 27, 2024
Verified Review
Wonderful Facility

It is a small facility which makes you feel like a neighborhood with people living around a central outdoor space. During warmer months you are able to visit outside in a backyard environment. Our family visits mom almost every day and there have been some times when staffing was short and it took longer to find someone to assist us. Staff was very apologetic when this happened.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan S - Family/Friend
Assisted Living
March 25, 2024
A wonderful experience for our Aunt

Our experience with Bickford of Crystal Lake has been so positive! Our Aunt is 100% satisfied with the amazing care, friendly staff, and wonderful services provided by Bickford. The caring staff regularly communicates with us and assists us in any way needed. Thank you for making this transition so positive and seamless for our Aunt!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ann L Ernest - Family/Friend
Memory Care
March 15, 2024
I highly recommend Bickford of Worthington.

My mother is a resident at Bickford of Worthington, first at the assisted living building and now at the memory care facility (known as Mary B.). I can't say enough good things about our experience. Every care facility has it's challenges. The thing that puts Bickford above the many, many options available is the staff. Flat out some of the most caring, selfless people I've ever met. I visit Mom a few times a week, sometimes unannounced, and I've never encountered any issues other than minor maintenance things that are usually solved by the next time I come in. I have access to every level of on-site management who I've found to be responsive and respectful. If I had to come up with any negatives it would be that both facilities could use some updating. Definitely a 90s vibe going on. But honestly, it's the staff. The care givers, the medical personnel, the activities directors, everyone is just amazing here. I sleep so much better knowing Mom is at Bickford.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy - Family/Friend
Assisted Living
March 4, 2024
Verified Review
Recommended

The staff were friendly and encouraging and so supportive. My brother (the resident) entered The Bickford on hospice because of failure to thrive and within three months he was well enough to be taken off hospice. We had very little difficulty getting in contact with the staff, and they contacted me appropriately. I would strongly recommend this facility.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Mary L - Resident/client
Memory Care
March 3, 2024
An amazing tour

Very beautiful building and the ambiance was so warm and inviting. The staff was very welcoming and I did not wait long at all to meet with [name removed], the person that was doing my tour. Everything was well explained to me and I left knowing that I made a good decision to place my mom on their memory care unit. I feel as though she will be in good hands. The activities seemed fun and exciting and the staff really paid attention to the residents. I am thankful that Bickford of Bloomington was there to carry my mom on her second journey in her life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Glasgow Hockett - Resident/client
Memory Care
February 27, 2024
Great place

This is the best place to bring your loved one's as they will be cared for. We have the best staff. Our assisted living is great . The residents are engaged all the times. If you want to see the best Memory care come to Bickford of Worthington. [name removed] residents are the best. They love doing activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 20, 2024
Verified Review
Recommended

My father loves the food. They are on top of his medications. Communication is pretty decent, but not perfect. The facility is very clean and updated. The staff is friendly and accommodating.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 15, 2024
Verified Review
Our Experience

I am not sure I would recommend the facility. It is hard to say. It is ran by a bunch of young people that don't seem to have a care in the world. It takes forever to get responses back when you leave messages or text them. They do take a long time to tend to my mom, depending on who is on staff. Some of the staff are mean and are making my mom sick because she is so nervous. Others are nice. The room she moved into was so dirty. The bathroom floor seems to have never been mopped properly. So, housekeeping is not so good. It seems only 1 person in entire building knows how to un clog a toilet. You have to wait hours or days for someone to come and do that. It is the maintenance man. And he only works during the day/week. They use a swifter to clean. Not sure if they have ever wiped the counters off. If my mom was not alert she would probably get no care. I am sure that this happens every where. It is just sad that you pay this kind of money and the smallest things can't be done. The nurse can't turn the heat down or humidifier on. That is not her job. The cna doesn't know how to plug a cord in, you have to call maintenance. I could go on and on.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

4


5.0
Anna S - Toured community
Assisted Living
February 13, 2024
Delightful

Overall a great place and I would recommend anyone take their loved one to this lovely facility. I had the pleasure of speaking with [name removed] (executive director) who really made me feel at ease with the care my mother could recieve from this Facility.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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