Iris Senior Living

I recently visited Iris Memory Care, Dallas, Texas and took a full tour of the facility. I met with [name removed] in the Administration/Marketing Department who answered all my questions, introduced my to the Head of their Nursing Department and was taken on a full tour of the entire facility. All residents were clean and nicely dressed and appeared to receive highest levels of individual and group care. The living quarters were all very clean and personally furnished to provide both mental and physical comfort. The apartments were of two sizes and more than adequate not to feel cramped. The grounds were well maintained so when people were outside they were in a garden environment with lots of shrubs and flowers. Overall I give Iris Memory Care a "Superior" rating and will not have any reservations about moving a loved one to this facility because I feel comfortable they will receive the best of care.

Iris Memory Care has been such a blessing for us. We live out of state and our minds rest at ease because we have continuous and frequent communication with the staff. We text, email, and speak by phone with staff and we are very pleased with the response time. Our loved one is in good hands. Seeing her via FaceTime assures us that she is well cared for.

Our experience with Iris has been excellent. The staff is absolutely the best and truly love the people living there. They are committed and it is obvious they have a passion for older people especially those with Alzheimer’s. They engage with them and have continuous activities to keep the loved ones active, involved and loved. Those that are able go in activities outside. They have family events and they communicate well with the families. I highly recommend Iris to anyone that has a loved one with Alzheimer’s

We have had a good experience (so far) and although it was a very hard decision to make, it is what was best for my mother. She is encouraged to participate in daily activities that provides a stimulating and supportive environment. She has friends and is part of a community that she wouldn't have if she were at home. Iris has a good staff to resident ratio but situations will come up and it's important to be an advocate for your family member. The staff is friendly and helpful but can be aloof at times so that's when being an advocate for your loved one is critical. During the weekend there are less activities and there seems to be less staff around so atmosphere is different. We enjoy spending time alone with my mother in her room so she can piddle around in the room. I would highly recommend Iris and like that it's strictly a memory care facility. The staff are well trained and enjoy working with dementia residents. Iris also offers a monthly support group for families which we have found to be very helpful.

We had mama there from June till March when she passed. She was on hospice for a few months. The facility is small and has a limited amount of residents. There are private and semi private rooms. They did a good job with keeping the residents clean in regards to diaper changes. The staff was sweet with my mother. They do eat early dinners and start bedtime early which works well there. They staff down at night which means if you show up later you may need to wait to get help in and out of the locked doors (no big deal). The hospice used there was absolutely wonderful throughout the dying process. They were super at giving me updates and letting me know what is going on while I was at work. Called me when they saw changes and sat with me and her until she passed. She was well taken care of and staff is caring and I would suggest this place go others. All places have their problems but any time I saw something that needed attention they addressed it and listened to my concerns.

Staff is wonderful. Move in was very easy. There is always an open line of communication. My father sometimes, most of the time, likes the food. But sometimes he doesn't. I think that's just a thing. The only thing I would say is this: this particular Iris location does not have a support group. I believe the Iris further north of the city does. I would like to see one at the N. May location. My Mom could really benefit from such a program. Driving further North for her is not an option.

Evening staff is not always adequate. But they try. Memory patients are unpredictable and hard to control. We are comfortable enough that we are try not to criticize. There are many care givers who are obviously very dedicated and treat dad with great kindness and empathy. Some are more business like. I have never seen anyone treat dad badly. We have a camera in his room so we can see most everything.

We have dealt with [name removed] from the beginning and she is so amazing. She’s very interested in helping and she did ans actuallY still does. She is always texting pictures of our cousin and letting us know how he is doing . We love that. We had [name removed] in another facility and it was horrible . We recommend this facility and working with [name removed] to anyone that needs a place for their loved one. We love [name removed]

I met with [name removed] who gave me a thorough tour of your beautiful facility! Game room, piano, spacious room. Definitely in my top 5!

{name removed] gave us a great tour. Very pelasant and knowledgeable.

Gram the moment I walked through doors. I could feel the warmth. It was nice and clean. There was a balloon volleyball game on with the residents. Along with a baking class, they were making strawberry cupcakes. But what impressed me the most was how caring the staff was with the residents.

From the moment I walked through the doors. I could feel the warmth. It was nice and clean. There was a balloon volleyball game going on with the residents. Along with a baking class, they were making strawberry cupcakes. But what impressed me the most was how caring the staff was with the residents.

From the moment I walked through the doors. I could feel the warmth. It was nice and clean. There was a balloon volleyball game going on. Along with a baking class, they were making strawberry cupcakes. But what impressed me the most was how caring the staff was with the residents.

I visited Iris Memory Care a while back. When I first entered the building, I could feel the warmth. There was a painting class, going and baking class. What impressed me the most was that I could see the love from the staff and how they truly cared for the residents.

We have had [name removed] in another facility that was ridiculous in price and he had really no attention at all. This facility especially [name removed] has been the nicest and most carrying . [name removed] always makes sure [name removed] our cousin has the best care and he is busy every moment and seems to really enjoy it . We couldn’t be more pleased and have a peace of mind knowing he’s in good hands. Thank you [name removed] for all you do :).

So here’s the deal I’ve been to a lot of places with a lot of amenities,but at the end of the day what matters most is the care!Not the building or the decor but ZTHE CARE!!!I think a lot of people lose sight of that but they haven’t and I’m so grateful for that

If there is anything such thing as an award for Assisted Living & Memory Care then they should definitely win in at least 10 of 10 categories!!!Lol If my Mom ever gets to the point where she needs placement I would definitely feel comfortable putting her here

The ambiance of the atmosphere was to another degree.Loved the decor and how friendly the staff was.Very clean and plenty of parking unlike some places.You can feel the love as soon as you walked in….it felt more like a home than a community

All I have to say is OMG!!!! The place was amazing and the staff were very benevolent and inviting.Food was delicious and you could tell that all of the residents there were well taken care of and genuinely happy!5 stars hands down!!!!

I have had the pleasure to have several loved ones at Irish memory care and [name removed] and the staff there always take the best care of them! The place is truly one of a kind when it comes to the care, activities, food, and love they put into that home!