Awesome

Highly recommend North Chandler Place

My friend never made it to the assisted living community; however they were in the rehab area of the community. The issues I had was with management of rehab and the community overall. There were things missing from the rehab area that my friends was in that belonged to them. I had to pay for the room in the assisted living area. Since my friend never made it into the assisted living I had requested the community fee to be refunded to me. The community never refunded me this money that I paid.

Richmond Heights Place has been really good. My mom loves it. When I go to visit, the staff are very friendly. They're open to suggestions. They keep the facility really neat and clean. The apartments have housekeeping service that comes in and vacuums and things. When she first moved in, there was debris left behind by the movers, and they came in and cleaned it up right away. They are really on top of cleanliness. Overall she likes the food. Here and there they might serve a meal she doesn't like, but that would be the case anywhere. And she's happy with it overall. All things together, I think it's a good value.

It's a great place compared to where she came from. I think this is an excellent to put your loved one. They provide excellent service here, they are very friendly. I am very pleased with their communication. It's not up to date, but it is very comfortable and more like home.

This community has a normal type of setting to it, it does not feel like a nursing home. It is surrounded by greenery and trees. He seems very happy so far and his apartment is just perfect for him. The staff members are awesome, especially the lady our family has dealt with so far [name removed] is just the sweetest most awesome person ever. The maintenance team is always quick to respond when our loved one needs something .

This is a very good place. I would recommend highly to friends for their loved ones. The staff have always been extremely helpful. The food is good and they have decent activities for the residents to choose from.

This has been a perfect fit for my mom. They were very accommodating in finding an apartment that worked for her. She enjoys the dining room and the variety of activities and entertainment. He mental state has made a 180. Thanks.

I love it here! I love the staff, residents, and my apartment. The food is very good as well. Some of the activities available include bingo, adult coloring, games, exercise classes, water aerobics, bible study, morning mediation, and more for the residents to choose from.

The staff members are amazing, they would be a 10 plus. There are a lot of activities the residents can attend to, they have an open gym, bingo and board games. They have beginner Spanish classes, journalism classes, chair exercises. They also through birthday parties, holiday parties and welcoming parties for new residents. However, the food here is terrible, the meals are poor and very bland. I really like it here though, it is a very friendly place.

I would want others to know that they are very friendly and in constant communication with us which has been great. We are having a great experience here and would highly recommend to others looking.

The community is very comfortable, and homey feeling. It was the community I liked the best and the cost was more affordable than others. They were always very kind to our family. The room sizes were pretty good and comfortable. I would definitely recommend this community

I would want other to know that this facility does not provide any linens or things such as soap and diapers, so you will need to provide that for your loved one. They have an outdoor porch area where residents are able to visit with their loved ones even during COVID and they still have bingo and other activities that they are keeping residents busy during the virus. The staff members have been very accommodating to my mothers routine and always call whenever anything happens, they are great at communication. It is always the same staff members who take care of the residents, so I know them and they know their residents very well. Overall, we have had a good experience so far.

Great community for a loved one. The staff here bend over backwards to accommodate residents. Leadership is very compassionate and caring-- The admissions director, [name removed], is outstanding in communicating and understanding of the stress involved when placing a loved one in a new environment. Lots of positive energy here. Great location for family to visit and maybe relax outside under the covered porch or go for an outing.

We enjoyed our tour. Although I really liked this facility and what it offered, my mother in law thought it would be too confusing for her to get around. I don't think she liked that it was a tower with several floors.

My mother lives at the Villa Pueblo. She absolutely loves it and has made many good friends!. She is very happy there and has many opportunities to join in all the different activities. They have a beautiful dining room that she goes to eat her meals and has a choice of several different kinds of food. We have eaten there and the food is wonderful. Highly recommend the chicken fried steak dinner and the chocolate pie! One of all of our favorites. She has a beauty shop at her disposal and they also take the guest shopping a few times a week. She really enjoys getting out and doing that. The facility is lovely we had her 90th birthday there a few weeks ago in the penthouse she also had a party in the bistro and the staff helped us serve and it was lovely! It is so nice to see her happy and so excited about each day!