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As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 1,279 reviews and an average review rating of 4.1 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.
78 communities
6 senior living award communities
Starting from $X,XXX/mo
Average rating 4.1 / 5
1,279 total review
1 community video

ProMedica Senior Care community listings

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Starting at$X,XXX+ monthly
Photo of Arden Courts A ProMedica Memory Care Community in San Antonio
22
22 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.8(41 reviews)

My husband came to Arden Courts in 2021 after a disastrous stay at another facility. From the first day he was treated with kindness and respect. The staff is caring and professional. Residents and family...

Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
10
10 Photos available
Best Meals and Dining
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.7(41 reviews)

I would recommend Arden Court of Elk Grove to anyone. The facility staff are kind and small enough that our questions were answered quickly. Never once unhappy with Arden Courts. There was a time when my...

Starting at$X,XXX+ monthly
18
18 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.9(33 reviews)

Plenty of staff. Video made ahead of time to introduce staff to incoming patients/residents. Four small areas with maybe 12-14 residents. Each area has own staff, own dining room, own TV relaxation room, own...

Arden Courts A ProMedica Memory Care Community in Lely Palms

6125 Rattlesnake Hammock Road, Naples, FL 34113

Starting at$X,XXX+ monthly
13
13 Photos available
Provides: Memory Care

For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...

... Read more
Beauty Salon
Enclosed Courtyard
4.6(41 reviews)

The cleanliness of this facility stood out for us. It's in a good location for access to the community around the residents. Housekeeping and activities are available as staffing allows. As with most places...

Lely Palms A ProMedica Senior Living Community

1000 Lely Palms Drive, Naples, FL 34113

Starting at$X,XXX+ monthly
18
18 Photos available
Provides: Assisted Living, Independent Living

Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...

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Beauty Salon
Guest meals
4.6(39 reviews)

I looked around at a few place and this was definitely the closest to us and also just seemed like a perfect fit especially for the price, you couldn't beat it. Everyone was really wonderful and seemed to...

Starting at$X,XXX+ monthly
12
12 Photos available
Provides: Memory Care

*** NEW RENOVATIONS TO BE COMPLETED DEC 2021**For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each...

... Read more
Beauty Salon
Enclosed Courtyard
4.3(34 reviews)

It is a very impressive community. My loved one is happy here. The activity directors are pretty good. My loved one is thriving in the community and that makes me happy.

Starting at$X,XXX+ monthly
20
20 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.7(45 reviews)

Good and excellent. I never had an issue. Any issue, mom is taken care of right away. Great activities. We recommend to others. Best place for mom.

Arden Courts A ProMedica Memory Care Community in Glen Ellyn

2 South 706 Park Blvd., Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
24
24 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.4(73 reviews)

The community recently had a meeting with administrators and residents and families that recently moved in. This was very beneficial for us to ask questions. This is a great community. All the staff were...

Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

Starting at$X,XXX+ monthly
1
1 Video available
29
29 Photos available
Provides: Memory Care

Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...

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Beauty Salon
Enclosed Courtyard
4.5(34 reviews)

The experience was very pleasant. The staff was very knowledgeable and friendly. The communication is very prompt, especially when it comes to medication or changes with change of status, falls, sores, etc....

Starting at$X,XXX+ monthly
20
20 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.6(32 reviews)

My loved one does not like the food, it's too bland. They don't offer activities geared towards my loved one. Sometimes they don't follow through with ideas. They need to be more aware of the comings and...

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Arden Courts A ProMedica Memory Care Community in Wayne

800 Hamburg Turnpike, Wayne, NJ 07470

Starting at$X,XXX+ monthly
17
17 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
5.0(5 reviews)

This community has been so wonderful for our uncle, they get 5 stars on everything. Anything that he needs they do it for him, he gets his physical therapy done during the week, and everyone is just so...

Starting at$X,XXX+ monthly
20
20 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
3.8(20 reviews)

I think they do a good job. There are four pods/hallways, each with about 10 rooms. The unit my loved one is is well managed. They take really good care of everybody. They’re very patient and good with...

Starting at$X,XXX+ monthly
15
15 Photos available
Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

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Beauty Salon
Enclosed Courtyard
4.5(13 reviews)

When we were initially looking for a place, Promedica was the first one to come out and evaluation my mom, and they were right on top of that. The staff are friendly and helpful. They do get back to you if...

Starting at$X,XXX+ monthly
20
20 Photos available
Provides: Memory Care

At Arden Courts of Delray Beach, we offer a variety of community features. Residents can enjoy regular off-site adventures and excursions. Cats and dogs are allowed in private quarters. Our property is conveniently located near accessible public transportation. Our purpose-built community has the...

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Beauty Salon
Enclosed Courtyard
4.7(13 reviews)

Arden Courts is a wonderful place for mom. The staff is warm, kind, fun, intelligent and truly care about their residents. They are also a fantastic support system for me as well. I highly recommend them

Arden Courts A ProMedica Memory Care Community in Bath

171 N Cleveland Massillon Rd, Akron, OH 44333

Starting at$X,XXX+ monthly
20
20 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.3(14 reviews)

My husband had been in two other memory care facilities and Arden Ct. was far more exceptional in the care you gave to him. . Everyone was so caring not only to my husband but to our entire family. I would...

Starting at$X,XXX+ monthly
11
11 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.7(6 reviews)

I love this place but due to the fact that it is self pay I do have to move my loved one. They do not have where Medicaid would be able to take over and this would be needed for my loved one. They are very...

Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
22
22 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.6(61 reviews)

We have had a good experience on all levels. The staff and administrators are very caring and truly engaged with the residents, and it's almost like a big family. I know all the caregivers and the people...

Arden Courts A ProMedica Memory Care Community in Ft. Myers

15950 McGregor Boulevard, Fort Myers, FL 33908

Starting at$X,XXX+ monthly
21
21 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.8(20 reviews)

Our family is very happy having our loved one here and based on our experience so far we would recommend them to other families. They have a ton of different activities for the residents to do - our loved...

Arden Courts A ProMedica Memory Care Community in Chagrin Falls

8100 E Washington St, Chagrin Falls, OH 44023

Starting at$X,XXX+ monthly
19
19 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.8(4 reviews)

We chose Arden Courts because I was told my wife needed a place specifically devoted to memory care and not a place that just had a memory care unit inside a larger facility. I had several consultant who...

Starting at$X,XXX+ monthly
17
17 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.8(4 reviews)

The staff members at Arden Courts have just been wonderful. Right away our first impression of the staff is that you can tell how dedicated they are to treating and designing their facility around the...

Starting at$X,XXX+ monthly
16
16 Photos available
Provides: Memory Care

Arden Courts of Allentown is the first memory care community of the Lehigh Valley, serving residents and their families for over 25 years. We spent more than 5 years researching and developing the design, layout and programming of the community. It is NOT a dementia unit, locked hall or wing like...

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Beauty Salon
Enclosed Courtyard
4.8(14 reviews)

Arden Courts is amazing. It has been a wonderful experience. My mother is much happier here than where she was previously. It has been the best choice for our family - she's so happy. She's always...

Arden Courts A ProMedica Memory Care Community in Westlake

28400 Center Ridge Rd, Westlake, OH 44145

Starting at$X,XXX+ monthly
9
9 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Special Dining Programs
4.9(8 reviews)

Our experience here was so much better than the last facility my loved one was in. The staff here are much better trained on how to deal with Dementia residents.

Starting at$X,XXX+ monthly
21
21 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.7(10 reviews)

This facility is great. They check on the residents every hour. The food seems ok. I love that the chef in charge of the kitchen has been there for 15+ years. I've seen her often walking around with freshly...

Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
11
11 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.4(36 reviews)

My mom has only been here 3 weeks but from the 1st moment we walked in, we could tell this place was special. I think the small size "is key" The staff are friendly, caring and open to all suggestions. The...

Starting at$X,XXX+ monthly
11
11 Photos available
Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Beauty Salon
Enclosed Courtyard
4.3(27 reviews)

I want to add there are wonderful aides there that are employees of Arden Courts and then there are Agency people(temps)not so good. Did not feel the nursing staff was good, besides 1 or 2 people. Most...

Viewing 1-25 out of 78 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews

for ProMedica Senior Care
4.1(1279 reviews)
Overall Experience
862
250
75
37
55
Date Submitted
95
230
425
Reviewer
45
913
263
42
Care Received
69
52
1,140
18
1-20 of 1279 reviews
Sort by

5.0
Karen - Loved one of resident/client
Memory Care
March 15, 2023
Verified Review
Welcoming and Caring Community

The food is great. They have a lot of variety, such as salmon, pork, and vegetable soup. My loved one has been doing great with the activities. The value for the money is great, for the care that my loved is receiving. Arden Courts was a very smooth and coordinated transition. They provide support to the familiy, and residents, which is important. Everyone is very friendly, and it's a genuine feeling. I would recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
JW - Loved one of resident/client
Memory Care
March 13, 2023
Verified Review
Caring and Well Trained Staff

The staff at Arden Courts really care about their residents and are well trained.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Allan - Loved one of resident/client
Memory Care
March 8, 2023
Verified Review
Excellent Executive Director

The executive director at Arden Courts is excellent and very warm and helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

No data collected

Value for Cost

5


5.0
Patrick - Loved one of resident/client
Memory Care
February 24, 2023
Verified Review
Friendly staff

What we really like about Arden Courts is that they are very caring, everyone is. Also I like the way it is set up. Makes people feel like they are somewhere else. Great for people with memory issues.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gail N - Loved one of resident/client
Memory Care
February 22, 2023
Verified Review
Would Definitely Recommend

So far they've been extremely helpful to me. We had some problems in the beginning (no fault of Arden Courts) with my loved one on the wrong medication and behaving combatively. With the help of the VA and the physician at Arden Courts, we now have him on medication that his keeping him calm and much happier. Things are working out quite well and I'm very pleased with the care that he's receiving. They offer so many activities for their residents. The cost is high, but I'm getting my money's worth. And I would definitely recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
February 21, 2023
Verified Review
Caring Staff

I chose this facility due to location, reviews, and staff support. We were in a crisis situation in moving father from Michigan to Austin. They worked with us even though my father had health challenges. They worked with us in accommodating his nutrition/eating challenges. Various caregivers tried their best to have him eat. The head nurse kept us abreast of his situation. The front office staff was always friendly and helpful. The nurses and care givers seemed to genuinely care for him. They also checked in on him when he went into hospice. I wish we had actually gone back to Arden Courts when he went into hospice but they didn't have the 24 hour on location nursing support we needed. They do have 24 hour nursing available.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
S D - Loved one of resident/client
Memory Care
February 17, 2023
Verified Review
Loving, Warm, Caring Environment and Staff

The community recently had a meeting with administrators and residents and families that recently moved in. This was very beneficial for us to ask questions. This is a great community. All the staff were calm, caring, doing well with their position and following the rules. I would recommend you check the community out to see if this would be a good fit for your loved one. There are three meals a day served to the residents and snacks. My loved one enjoys the meals.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
February 15, 2023
Verified Review
Highly Recommend

My mom receives great care and is constantly at activities with others, their policy is that no one eats in the dining hall so we cannot comment on the meals and dining service. Our mom is cared for with care and cheerful attentiveness. I mean they really care! The facility was built with Alzheimer's in mind and it is very well-staffed with lots of wander places for strolls. So... value for money... do I wish I could spend less... well of course. But then again I am so very thankful to have found Arden court and I am peaceful that my mom is getting the best possible care for her needs. So how can you put a price on that?

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bill E - Loved one of resident/client
Memory Care
February 13, 2023
Verified Review
Peace of mind knowing my wife is getting wonderful care

Very friendly staff and well kept facilities. My wife has improved overall. Her medications have been adjusted and she is no longer taking opioid medications. The staff indivualizes care needs based on their situations and requirements. Group activities seek to engage all residents to their abilities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
February 10, 2023
Verified Review

The experience was very pleasant. The staff was very knowledgeable and friendly. The communication is very prompt, especially when it comes to medication or changes with change of status, falls, sores, etc. The meals are fresh and residents can make certain requests. There are three meals a day, even if the resident is not hungry, and I like that!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
anonymous - Toured community
Memory Care
February 7, 2023
Verified Review
Tour Experience

I had a very positive tour experience with Arden Courts of Allentown, the person who showed me around gets all 5 stars. This facility is just memory care and I did not think that would be an appropriate fit for my loved one. I found it a bit depressing. I would not discourage anyone from going here, it was just not the right fit for our situation.


5.0
Anonymous - Loved one of resident/client
Memory Care
February 1, 2023
Verified Review
Recommending Arden Courts of Kensington

The community did well since everything was clean, my loved one, their room and no odors anywhere. Everyone seemed to be well taken care of. Disappointed that the person who I met when looking at the facility was no longer there after a while. She was a wonderful & caring individual & easy to speak with. I would totally recommend it to others and had no complaints. Thank you for your help in finding this facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
February 1, 2023
Verified Review
Would recommend for memory care

We are very happy with Arden Courts. The environment is smaller and cozier and easy to navigate. My mom says she really likes the food here. The staff is very friendly and helpful and they really care about their residents. They seem to be very well trained as well. They do offer shared and private rooms, my mom has a private room and they are on the smaller side which we preferred. I would recommend to others looking for memory care for their loved ones. I would tell others to know that fees do increase every January by about 10%, so keep that in mind when looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
January 31, 2023
Verified Review
My review of Arden Courts of Westlake

Our experience here was so much better than the last facility my loved one was in. The staff here are much better trained on how to deal with Dementia residents.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathee - Loved one of resident/client
Memory Care
January 31, 2023
Wonderful experience

My husband had been in two other memory care facilities and Arden Ct. was far more exceptional in the care you gave to him. . Everyone was so caring not only to my husband but to our entire family. I would never hesitate to put your loved one in Arden Court. The food was very good too!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Ted Beekel - Loved one of resident/client
Memory Care
January 31, 2023
Verified Review
Great Care

When we were initially looking for a place, Promedica was the first one to come out and evaluation my mom, and they were right on top of that. The staff are friendly and helpful. They do get back to you if you need to get ahold of them. They're very attentive, and we have no complaints with the care. Their meals are good, although they need to improve their gluten free diet. Compared to other places, it's a good value. It's not the newest facility, but we're very happy with the care. I've already recommended them to other families and continue to do so.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
G. Kingsfield - Loved one of resident/client
Memory Care
January 23, 2023
Verified Review
Good Place for Dementia Care - Would Recommend

I think they do a good job. There are four pods/hallways, each with about 10 rooms. The unit my loved one is is well managed. They take really good care of everybody. They’re very patient and good with their residents. The food is good. They make their own food right there and have their own chef. Although sometimes it’s hard to get ahold of the staff, the people I’ve met are friendly and open. They’re very patient and willing to answer any questions. They have a lot of activities - I see a lot going on when I come to visit. And they try to get my loved one involved. The cost is high, but they're able to handle my loved one with dementia behaviors. They have a psychiatrist and a physician on duty. The nurses are good, and if something needs to be changed, they work with me to do that. If anything goes wrong, they call me right away. And I appreciate their diligence in keeping me up to date with what is going on with him The director is very pleasant, cordial, and accessible. There is a nice ¼ mile enclosed walking area that is well planned and pretty, with sidewalks and not dirt to walk on. There is also a courtyard with tables and gazebos. If you feel like you can afford it, your loved one will get good care here.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Joyce - Loved one of resident/client
Memory Care
January 19, 2023
Verified Review
Arden Courts Review

Plenty of staff. Video made ahead of time to introduce staff to incoming patients/residents. Four small areas with maybe 12-14 residents. Each area has own staff, own dining room, own TV relaxation room, own laundry ( they discreetly label all clothing and do each residents laundry as often as needed and only their clothes- no mixing I. e. No loss. Staff takes care of their needs without being asked- turns down bed, lays out p.j's , gets them different food even after meal has been served if there is a problem. Nursing staff on top of most everything all the time. Procedures for disease prevention enforced routinely and with consistency. [name removed] who works with prospective resident's family is very, very knowledgeable and helpful. So much empathy everywhere but starts with [name removed]. You provide Depends/diapers and wipes if needed. Nothing else. Once through buzzers and in lobby and then through next buzzer into facility you and/ or residents can go anywhere inside or out. Outside measured in acres and I guess patrolled every 15 minutes (could be off on that). Programs in shared community center on and off through out the day and early evening. Residents seem to really like the food and it sure smells good. Delivered by kitchen staff in a hot steam table. Our dog comes to visit everyone at least twice a week. I am usually there five days a week for relative short visits as my family member has limited attention span (also doesn't want to miss some activities or meals). Obviously I am happy with Arden Court of Palm Harbor where memory care residents are not second class citizens and that is all they do- memory care. Only concern is when money runs out eventually and she is on Medicaid, she will have to leave and I don't know the kind of facility she will end up in. That is a huge worry. For now she is happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laura D - Loved one of resident/client
Independent Living
January 13, 2023
Verified Review
A positive experience

I looked around at a few place and this was definitely the closest to us and also just seemed like a perfect fit especially for the price, you couldn't beat it. Everyone was really wonderful and seemed to care and take an interest in my mother. I was very pleased and we had major peace of mind while we were out of town. She was always very busy and could participate in any activity that she wanted to, they had a lot offered. The value for the money is excellent. I would absolutely recommend Lely Palms to other families looking for respite care. It had a great set up and was exactly what we needed.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
ES - Loved one of resident/client
Memory Care
January 13, 2023
Verified Review
Definitely Recommend

Arden Courts is amazing. It has been a wonderful experience. My mother is much happier here than where she was previously. It has been the best choice for our family - she's so happy. She's always smiling when I come to visit. She's made friends and is always chatting with people. The aides always know her by name and chit chat with her. That interaction has been so important for her. And things are going well!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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120 Park Ave, New York, NY 10165

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