Overall CityView is a great place and my Mom enjoys being there. [name removed] was amazing. The staff are very personable. Area for improvement: Staff need to better communicate resident's changes (ie. medical pick up, medication administration, unique nutrition restrictions)

Garden of Palms community is absolutely lovely. The meals and dining service is excellent, and they activities they have for the residents are also excellent. We would absolutely recommend this community to others.

I moved my mother from out of state to Melrose Gardens. She was in an Assisted Living in New York and doing very poorly but was there to be with her sister. But at almost 90 and struggling with daily health issues it was time to move her closer to us so we could manage her needs more closely. It was very concerning for us to split up these sisters but it had to be done. She has been at Melrose Gardens for nearly 4 months and has gained an entirely new lease on life. Initially the transition was difficult as mom was insecure about her needs being met and the timing of the caregivers etc. She is rather needy in that she is wheelchair bound and vision impaired. So there was an initial anxiety. But as the weeks turned into months not only did her anxiety dissipate, she began to really bloom and prosper. [name removed] the director took great care in placing mom with some like-minded and cognitively similar ladies to sit with in the dining room. They have grown into a fabulous and lively group of friends. This has opened up her world. Just the other day after a few doctors’ appointments and a late lunch mom was not hungry for dinner. I asked her if she was just going to stay in her room since she did not want to eat. She energetically told me that she needed to go to dinner to catch up on the day with her friends. I was amazed. The wellness director is totally on top of any health related issues, I feel like I can finally breath, knowing that a caring professional is really on the case. The staff is gold. The caregivers and Medtechs really care and treat the residence with love and kindness. You can feel that it’s a happy place when you walk in. Smiling friendly faces…and you know their jobs are NOT easy. Very, very different from mom’s last assisted living. So I KNOW the difference. My mother has macular degeneration so has always struggled with activities. When she first arrived she did not want to participate in art classes and the like. The activity directors thoughtfully encouraged her and drew her out to participate. She is now painting us pictures every week and LOVING it. When mom arrived she could barely put one foot in front of the other – virtually completely immobile. She has walked more in the last month than she has in the last three years. I am very grateful to [name removed] and his staff for bringing my mom back to life!!!

CityView was a lovely assisted living community. Rooms are large with very nice bathrooms. The community rooms were also very nice and the food that was being served for lunch looked healthy and delicious. Residents seems happy! [name removed] was quite informative. We would not hesitate to place my uncle at this facility in when the right time arises. Thank you.

Excellent facility. The staff is wonderful and my mother settled in and is very happy. Highly recommended!

We placed my Aunt in the Memory Care Unit. The atmosphere is friendly and the caregivers are excellent. The price point is difficult to assess and is not for everyone.

This community fits my mom like a glove it mirrors her personality so well I can't believe it. She has made so many new friends. The residents and the staff are so friendly and outgoing. The community offers so much to do in ways of onsite activities and day trips or outings to the stores there is always something going on. My mom has a spacious room with a beautiful view. The food is good they offer a good variety and there are always alternatives if you just ask the staff to prepare it.

My grandmother is doing very well at this community. I'am pleased with everything they have done for us. The community is very well-kept. The staff is excellent, they have been helpful and kind. They do offer nice activities for the residents. The food is nice, she enjoys the meals. They are caring for her very well. This would be a community I would recommend.

This is a really special community it is a wonderful place. My mother is doing very well so far and I am very pleased with all they have done for us. Very smooth transition moving into the community. The community is very neat and clean. We had a party for her and they provided all the food and it was excellent. She enjoys the music activities. I looked at a lot of places and this one was by far the best we looked at.

City View Villa is a fabulous place! The staff are so patient and caring. They are welcoming and accommodating. We had a birthday party there for my mom and had about ten family members show up and they all commented on how clean and nice the place is. I also tell everyone to call A Place For Mom if they need to put a loved one in assisted living.

I can not say enough accolades about this wonderful place. My mother is an early stage Dementia patient. She was withdrawn and unhappy at home even though she had wonderful round the clock care. She was very agitated at home. Since coming to Melrose Gardens she is a new person. The staff is amazing especially the Director Ron. She is talking much more and participating in activities. It is truly a miracle. This facility is very very special and unlike any other. I can't thank the staff enough.

I would give 10 stars if I could! The staff has very caring, loving, people, who are attentive and always have wonderful, positive attitiudes and are smiling no matter the situation. It has a wonderful, home-y atmosphere, always. The receptionist Jackie is phenomenal! There is always plenty of staff there to make sure that if anyone needs help, it won't be more than a moment. My father has been there about 3 months, and we couldn't be happier. They have competitive rates and do things to go above and beyond and don't charge for every little thing. They take care of all needs, have an intercom system to remind him of activities, and they always have something going on. It's wonderful place if you want a place that feels like home and you don't need to worry about their needs being met.

My mother has been there almost 2 months. She seems to be very happy. The staff is fabulous. The food is fine. The place is really great for the money. It's a great value. I would absolutely recommend this place. Juan, the director is very manageable, very friendly, and very warming. It has been a great experience. My mother really enjoys it here. It's a nice place.

Feel very lucky and treat mom like family, food is very good and very happy with the place.

I am so thankful for the executive director and the entire staff at the Garden of Palms. They were very compassionate with the placement of our mom for alzheimers/dementia. I feel they treat the patients with so much care and respect,they feel like family. My mom is happy there,she enjoys the activities and we are notified and invited to special events as well. They keep us informed of how she is doing.It is a beautiful facility, great food by their chef and medical needs are taken care of as needed.My mom has been taken on a walk outside and been taken down to their beauty parlor for a haircut. If all facilities were as great as the Garden of Palms,people would not be afraid of having to place their loved ones when the time comes.

We've had a great experience overall with City View Villa, they take great care of the people who live here! They're always right on top of things, they pay close attention to the needs of the residents! And, more than that, they also accommodate the wants of the residents, they keep them content and happy, as well as healthy! It's a very nice place overall, we would high recommend it!

They're fabulous. The executive director is hands on, and she always calls me back within a few hours, even to set an appointment or get someone else to handle my call. My mother's doctor has a number of patients there, and he says that there is no other place that he knows of, where people get as good care. At the last place where she stayed it was far more expensive, and my mother didn't get anywhere near as good care. When I can't get over there, I don't worry, because I know that my mother is getting excellent care and that they notify me whenever there is a problem.

I moved my parents here from Florida after visiting many places. I needed a Kosher place, which took my parent's long term insurance, close to me. Garden of Palms fit the bill. I love the staff and so do they. They are caring, and warm, and kind. The food is great, and made fresh daily. The front desk is very welcoming. The activities director is great, and goes beyond. The director made it possible for me to move my parents easily, and even furnished their rooms. Yes, rooms. She made two rooms for them. She also helped me greatly with their long term insurance which can be very difficult. It was! The help are really caring, and very diversified. This place allows my parents to stay together, even though my mom has beginning dementia. I can't say enough good things about the Garden of Palms. If you're lucky enough to get in, you won't be sorry.

I've really been impressed with the service here, they do everything well! The facility itself is clean and well kept, the staff are all very friendly and professional, and the services they provide to the residents are great. I would recommend it as a place to look into!

This was a beautiful facility, I could see that the patients were well taken care of. Even though they did not have a vacancy at the time of our tour, Murielle was extremely helpful and spent almost an hour with us. The facility far exceeded my expectations of a memory facility.