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8.6

Review Score

47 reviews
4 communities
Starting from $X,XXX/mo

Certus Senior Living community listings

Showing 4 communities
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CERTUS at Mount Dora

4901 Lake Park Ct, Mount Dora, FL 32757

Starting at$X,XXX+ monthly
Photo of CERTUS at Mount Dora
11
11 Photos available
3
3 Floor plans available
9.2
Review Score
17 reviews

Certus at Mount Dora was a beautiful place for our parents. They worked with us financially and with their Hospice care. Unfortunately, their stay was cut short due to declining health. Our biggest challenge...

Provides: Memory Care

CERTUS at Waterford Lakes

11120 Lake Underhill Rd, Orlando, FL 32825

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.1
Review Score
13 reviews

The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if...

Provides: Memory Care

CERTUS at Vero Beach

5380 US Hwy 1, Vero Beach, FL 32967

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
8.6
Review Score
9 reviews

My Dad LOVES it there. So many options & activities + joyful staff, delicious meals w/ options makes this a success. We have been impressed with how much science goes into what they do. Check them out! We...

Provides: Memory Care

Caring for loved ones living with dementia or Alzheimer's disease is an honor which is why we are devoted to making memory care better. Through research, purposeful design, specialized training and talented associates we are creating a new standard for memory care communities. With a sole focus...

... Read more

CERTUS at Orange City

675 Veterans Memorial Pkwy, Orange City, FL 32763

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
7.5
Review Score
8 reviews

Overall experience was great - understanding how sensitive and emotional this is/was to us; the information provided; the tour; not rushed or pressured into making a decision; introduced us to staff; walked...

Provides: Memory Care

CERTUS communities are built purposefully to provide a homelike environment where residents feel comfortable, safe, and successful. From our small neighborhoods to our research-based Town Center concept, we personalize each resident’s day based on their preferences, abilities, and needs.Our small...

... Read more

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Viewing 1-4 out of 4 communities

Reviews
for Certus Senior Living

8.6
Review Score
47 reviews

Review Score

47 reviews
8.6

Out of 10


5 star

77%

4 star

15%

3 star

7%

2 star

0%

1 star

3%

A Place for Mom has scored Certus Senior Living with 8.6 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Certus Senior Living has 47 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
36
7
3
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1
Date Submitted
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11
24
Reviewer
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45
2
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Care Received
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45
1-20 of 47 reviews
Sort by

5.0
Sue F - Family/Friend
Memory Care
May 29, 2024
Fantastic place for someone to live

My Dad LOVES it there. So many options & activities + joyful staff, delicious meals w/ options makes this a success. We have been impressed with how much science goes into what they do. Check them out! We are thrilled! The courtyard is a HUGE thing for us. Certus is the only place I know of that allows residence to come and go safely as desired into a protective outside area that is beautiful. Having friendly and helpful staff is a must and we have been so blessed with some amazing people helping to TRULY care for my Dad. Getting him there was hard… hard for us all, but day 1 proved it was a great choice and it continues to be one of the best decisions we have made.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 24, 2024
Verified Review
Review for CERTUS at Waterford Lakes

I would not recommend anyone consider having a loved one stay in your facility

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 15, 2024
Verified Review
Wonderful Facility

We are very happy with Certus. It is an excellent facility that is clean and well staffed by caring individuals. They specialize in only memory care unlike other SNF facilities we visited.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 20, 2024
Verified Review
Review for CERTUS at Waterford Lakes

Everybody is professional.There's a really large staff.My mother is safe and happy and well taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Deborah - Family/Friend
Memory Care
November 30, 2023
Verified Review
I found the best place for him!

The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
WC - Family/Friend
Memory Care
September 26, 2023
Verified Review
Review for CERTUS at Mount Dora

First of all it is close to the rest of the family so they can visit often. Second, it is very well designed and maintained. It didn't look or smell like an elder care facility and third, the senior staff seemed to have a good understanding of memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 1, 2023
Verified Review
Caring staff, advocate for your loved ones, highly recommend

The facility is big, and doesn't look "institutional". The staff is good. They are caring. I still think regular visits by family and friends are important. I would recommend CERTUS at Waterford Lakes to other families looking.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Karen - Family/Friend
Memory Care
July 10, 2023
Top Notch Memory Care

My mom’s care at Certus in Vero Beach is fantastic! ALL STAFF…administrative, nursing, caregivers, activities director, chef, receptionist, maintenance are professional and truly care about my mom! I visit regularly and love seeing my mom engaged in activities, eating well, and enjoying her days. Once again, so impressed by the professionalism, communication, and caring at Certus!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
JoAnn L - Family/Friend
Memory Care
July 9, 2023
CERTUS is the “Most Friendly in Senior Living Facility for Dementia & Alzheimer’s.”

CERTUS is an extraordinary facility and I am truly grateful to their management and staff. My dear brother, [name removed] had severe memory issues. He was treated with dignity, respect and wonderful medical care by the entire staff at CERTUS. There are no words to express my family’s appreciation to CERTUS for going that extra mile to ensure [name removed]'s quality of life until the end. I highly recommend CERTUS without any reservations.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
James R Hubbard - Family/Friend
Memory Care
July 7, 2023
FANTASTIC

From day one the administration and staff were top notch. [name removed] showed us the facility and options to help us. The staff were very friendly and the residents were happy. It is clean with plenty of activities. The medical staff and Front desk made our stay feel like home. To [names removed] and everyone, thank you for making us part of your family

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary L - Family/Friend
Memory Care
May 10, 2023
Verified Review

My love one is well cared for. The staff are always visible helpful, attentive and friendly. On my visits the meals that are served seem to be tasty and good as all the residents clean their plates. The pricing is very high in my opinion and difficult for most people to spend their life savings for care of their loved one. Certus is a very nice facility and I would recommend it for the quality care and attention they give to their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
anonymous - Family/Friend
Memory Care
March 27, 2023
Verified Review
Most definitely would recommend them. Great team.

Certus is amazing. Nothing but respect and support from the staff. They are all amazing people. They actually give a [profanity removed]. Which is awesome. Cost / value is extremely fair.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terri D - Family/Friend
Memory Care
November 22, 2022
Verified Review
Absolutely recommend

The facility and culture really stands out to us here. The staff loves my dad and he loves them back. I absolutely would recommend them to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
DT - Family/Friend
Memory Care
July 20, 2022
Verified Review
My Review

I was impressed when I toured at Certus at Orange City, but overall she didn't need all the services but was a great place for her stay. Very impressed with the quality and great staff with quality care showing they were very committed to what they did.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
W.C. - Family/Friend
Memory Care
July 15, 2022
Verified Review
Memory care that goes above and beyond

When I think of CERTUS the first thing that comes to mind is that the staff. Particularly the director and the front office staff, who are very very responsive. For example: CERTUS is in Mount Dora, Florida and I live in Huntsville, Alabama. I visit every 6-8 weeks to check on my sister and see how things are going. If I call or send an email, I'll get a response back the same day. I have emailed the business manager a question regarding billing at 7pm on a Friday night, and she replied within 30 minutes. There was an incident between my sister and another resident, so I emailed the director to ask what had gone on and she replied within an hour. This was on the Sunday night of a holiday weekend. It really means a lot to know there is always someone there who will answer my questions, day or night. Regardless of whether I'm checking on something or simply asking a question.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Hennie - Family/Friend
Memory Care
June 8, 2022
Best in Vero Beach

Vero does not have many options when it comes to dementia care. We have heard a few people complain about CERTUS but I wasn't concerned as that's all these rich old people seem to do in ZERO Beach. What mattered to me was the way I felt when I was in the community and let me tell you - it is second to none. Sure, they may have hiccups, but if you want your loved one to have the BEST memory care, this is it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Harold K - Family/Friend
Memory Care
June 8, 2022
Unlike others

I toured CERTUS with my wife and sister. We all agreed it was unlike any other memory care facility we have seen. They use research and the community is set up to give my mom a great quality of life - not just care. We are very happy with our decision to move mom here and would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Andy - Family/Friend
Memory Care
May 27, 2022
Verified Review
Very Professional

CERTUS at Mount Dora is a much better place than where my mom was previously. It's the perfect place for her situation and a really great community. They needed to fill some rooms, and there were a few promises made about evaluations that haven't been done yet, but overall things have been good. The communication between the nursing staff & head nurse and our family has been difficult. We've been trying to get information about what we should be doing for my mom, i.e. hospice, prescriptions, etc. We've been in the dark about that, and wondering "what needs to be done next"? We're a bit in the dark about medication(s) and specifically medical care. It's been hard to get the right answers. Overall, I would absolutely recommend CERTUS to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 4, 2022
Verified Review
Above the rest

My loved one who's there was in two other places before and this is the best one. They seem to work with him a lot better. Overall they are above the other places and they tend to his needs. I would recommend CERTUS at Mount Dora to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

4.5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 22, 2022
Verified Review
A Place I Was Looking For, As It Reminded Me of Home

Certus was a great experience, they treated my loved one and family like family members. They went above and beyond in caring for the residents. The community even went above and beyond after my loved one passed. Some of the activities included exercising, singing, and more for the residents to participate in. All the residents were smiling when I went to visit my loved one. The food smelt very good. I would recommend the community to everyone for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 47 reviews

Frequently asked questions

There are 4 total Certus Senior Living Facilities.

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