Dover Signature Properties

Very good

Although my mom wanted to live at home alone, she has come to enjoy life here. She has made friends: residents and staff. It's beautiful, clean, and the staff is wonderful. Great food and fun activities.

Alexander IV was recommended by a dear friend. When we toured it we were very pleased. The building is a hundred year old former school building that has been renovated. It is very nice, it doesn’t look old but it has the charm of buildings from the past. When you walk into the building it looks like a grand hotel. It has a lot of charm and feels very welcoming. The administration and staff are just as welcoming. The administrator gave us our initial tour of the facilities. I was very impressed by him, he spoke to all the staff and residents and called them by name. We have been very pleased with the care my aunt is receiving. The meals are very good and they always have other choices if you don’t particularly want what is on the menu. I’m very pleased that my aunt has gained some weight in the two months she has been there. They have a lot of activities, even have trips out of the facility. I’m happy with the decision to move my aunt into Alexander IV Senior Living

We have only been with Alexander IV's Memory care unit for a few months, but it has been a wonderful relief to find a facility that let's us rest easy. We have confidence that our loved one is being taken care of properly. The staff is professional, friendly and patient. The facility is clean and nice. The staff also keeps us informed about how she is adapting and any medical issues that need to be addressed. The food is wonderful. I wish we had started with ALexander IV.

They are extremely nice and have some fantastic staff. Dad was only there for a few months. Of course there are always one or two that make you wonder why they do this job, but that is true at any facility I have associated with. I highly recommend Alex IV.

Shopping around to a few facilities is a great idea. This will give you an idea of what questions to ask the staff in addition to the ones you may or may not have already thought of. Finding a facility with the smallest gap between what they are selling and what they actually do is key. South High's staff is very friendly and helpful. The only real negative I have had is getting my mother's meds straightened out after moving there. This is not all their fault, but some of this issue has been miscommunication. Everything is straight now. YOU are your family members biggest advocate. Even the best facility will fail to do 100%.. YOU have to be involved with your family member's care. South High is a very clean facility. The move in process was easy. They offer a service from a 3rd party to assist with moving, if the family cannot do it themselves. I would recommend South High to others.

My experience has been excellent , and though I did not choose this facility with site unseen I am glad my brother is there. I am so thankful .

The friendliness of the staff team there is a 5+++. The Alexander IV community was a fantastic experience. They bent over backwards to meet our needs and provide the best care. We would highly recommend!

My mom is 100 years old and has dementia. I am so grateful to have her at South High Assisted Living. Not only is she in beautiful surroundings but she is being cared for by an incredible staff who truly care. My mom is so blessed to have this facility to live out her life. Thank you, South High

My friend has been there for 3 years and is being treated very well. She is in the Memory Care unit and the staff there treats her like a friend.

When we started looking for an assisted living location for my mother, by chance we toured South High Senior Living first. After our visit, we couldn’t find another location that compared to this wonderful place. From the first step inside, we were impressed. I’m was relieved to see a locking controlled foyer, with immediate access to the concierge. The interior decor is beautiful, reminding me of a five star hotel. The high ceilings give all living area such wonderful lighting and a feeling of increased space. The dining area and piano bar are spacious and charming, but surprisingly cozy. My mother loves the beauty parlor/spa and plans to use weekly. Her room/apartment is spacious and ready to personalize with her furniture and treasures. The bathroom is perfect, whether using a walker or wheelchair. In addition to the physical amenities, the staff has been helpful, friendly and competent. I could not image a better place for my mother. P.S. she loves all of the activities too !

Location was a big factor, but compared to another nearby community, it felt welcoming and was so clean. The decor is great, staff is friendly and caring.I would recommend to others.

Everyone is good to me, I love the food and there is always something to do, they don't pressure me to do activities. I attend what I want, but she does offer and ask me.

I really enjoy living here and the staff is very friendly, easy to make friendship's, good to us.

Everyone is very friendly, staff is good, the girl in activities I feel like she goes above and beyond!

Staffing is slightly understaffed, but the personnel that are here do a phenomenal job. Communication with the family is very thorough. The food quality is excellent. The price is high, but below average for this type of facility. But they are all overpriced. I highly recommend this facility at its current price point.

The staff members at this community are very friendly and very respectful. The meals are so far so good. The activities right now are a little limited - it could be because of the weather but also our loved one is on the memory care side so we do understand it makes doing activities harder. The expense is on the upper side of the scale but for us it is worth it. Based on our experience we would most definitely recommend this community to other families.

Our family had an in person tour and we thought the tour experience was great but the memory care unit had only been open for a short time and we wanted a place where the staff members had a lot of experience working with memory care residents.

I can't say enough good things about them. The staff are extremely knowledgeable supportive, and kind, and they have made a very hard situation as doable and as pleasant as possible. The care is excellent. The facility is one of the most beautiful places I have seen. It's extremely clean, well maintained, and well decorated. And it does not feel like an institution - it feels more like a home.

They were wonderful. My loved one enjoyed the food. The value for the money was perfect. They went over and beyond, with what they had to do. I would recommend to other families.