Senior Care on Market Street

My loved one was previously a resident at Autumn House East. This was a great place for her.

The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.

What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.

I toured Autumn House West when seeking Assisted Living for my loved one. The tour and the facility were great! The cleanliness and friendliness were very good. The atmosphere and my tour guide were great, also!

We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.

They were fabulous. They worked well with each other, and addressed any issues or concerns that we had. They activities everyday. It was recommended by A Place for Mom. it was a great community, and was very diverse. The staff was great, and the residents were fabulous. It was a great experience. Overall, I would recommend to other families.

Our loved one unfortunately was only there for about 3 days before he passed, but [name removed] who we dealt with during the move in process was wonderful and very helpful. All of the staff we did work with were absolutely wonderful.

Before moving in the facility we were told that Autumn House East would provide outings to stores and transportation to Dr appts. In reality, they do NOT!

They did have some recent staffing changes but the all the staff members have been very helpful and understand. The activities do change a lot they do have some good ones Monday thru Friday but not much over the weekends, we do wish they had a little more things to do to keep them busy. Our loved one says the meals are very good but they do give portions. They do bring the residents breakfast in the morning to their rooms which we think is great.

The move in process and apartment our loved one has is very nice. Our loved ones apartment has a stackable washer and dryer so she is able to do her own laundry. Her apartment gets cleaned once a week but sometimes in the big general areas the rugs can get a little dirty but with the amount of traffic going on we do understand it is hard to maintain it perfectly. Our loved one gets three meals a day delivered to her room and for the most part it is pretty good. They have a lot of different activities going on, there is live entertainment every week, bingo three times a week, physical therapy, exercise classes and a really nice library with a lot of books. They also have a really nice inner the residents can go sit at and enjoy the nice weather.

Everybody at Autumn House East has been so friendly, and so good to our loved one she absolutely loves them and the care givers. She is enjoying playing bingo, going to their Church services and doing arts and crafts which she is really proud of. She absolutely raves about the meals and dining service and based on our families experience we would definitely recommend this community to other families.

This is a very nice place. The friendliness of the staff and they are willing to help stand out to me. The staff were right on anything that we needed. The staff communication was great and they were willing to work with us and were able to answer our questions. There are three meals a day served and the resident have choices of meals to choose from.

We toured Autumn House East, it was a nice facility and it would have given mom a lot of room to roam if she would have been up to it. Her budget wouldn't have allowed for her to stay in the room that I liked. It was also an older facility, so it reminds you of a dungeon or an old hospital. If we would have needed to, we would have had to come up with more money. It was also further away, out of three children the community we chose was closer for two of us, whereas Autumn House would have been further for all of us. I liked the staff here and the activities director they introduced me to. The dining and activity room were wonderful and beautiful. I also liked that they broke down the lunching room into separate groups. Everything was clean and nice.

Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.

From the first tour of Autumn House East, my husband and I felt that this was the right place for mom. I had peace of mind knowing that mom was well cared for and safe. The entire staff is always welcoming and friendly. It is easy to see how much they love working there and share that love with every resident and family member. The nursing staff IS exceptional. They truly ARE committed to care, compassion, dignity, and safety for the residents! As mom’s health declined everyone went above and beyond to make her comfortable throughout her last days. I highly recommend Autumn House East!

I would recommend the community to others for their loved ones. The cost effectiveness and friendliness stand out to me. My only concern is my loved one still has not seen a doctor and has been in the community for a bit. The care staff were the ones that told me that my loved one still hasn't seen the doctor. I was not given a contact point of person to reach out about my loved one. The follow through with messages left is lacking. My loved one is very happy here.

I have already recommend this community to someone. Our experience has been really good. I think it is a bright and clean community. My loved one likes it and thinks the is a lot nice people. The food is enjoyed by my loved one.

We chose Autumn House East because of all of the things mentioned above. But they deciding factor was the fact they have a lot of veterans here and they pride themselves on that. The director [name removed] loves his veterans and he really looks out for them and so do the staff members which is really impressive. They have a wall with pictures, they have luncheons, etc. for all of the residents who are veterans. They all go out of their way to put people who have things in common together which helps build relationships very quickly. I would highly recommend to others looking.

What we really liked about this community, was that the people there really did seem to care about each other, and the rooms are nice and clean. We would recommend the Autumn House West to others.

Most of my experience is for before February as that is the last time I saw my mom. We chose Autumn House because of the affordability for the care that she is receiving. We visited 4 different places and this was the one that felt the most homey. My mother has one of the biggest rooms and we have been very pleased with the size. The location of this facility is very convenient, it is by a lot of shopping in case my mom needs anything, I could just grab it and take it over to her. Overall, I would definitely recommend and already have.