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Sunrise Senior Living is a dedicated elder care provider with 230 communities across the country, including Best of Senior Living Award winners, and 12,070 reviews averaging 4.3 out of 5. Providing the care and support residents need to lead active and fulfilled lifestyles, the Sunrise Senior Living care team is committed to delivering quality independent living, assisted living, memory care, and respite care. Sunrise care services help empower residents to explore their passions while maintaining their independence as they age. Through Sunrise Live With Purpose signature programs, residents receive comforting home-cooked meals and a blend of daily activities that enrich the mind, body, and spirit.
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9.2

Review Score

12,070 reviews
230 communities
34 senior living award communities
Starting from $X,XXX/mo
11 community videos

Sunrise Senior Living community listings

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Sunrise at Sterling Canyon

25815 McBean Parkway, Valencia, CA 91355

Starting at$X,XXX+ monthly
19
19 Photos available
4
4 Floor plans available
9.9
Review Score
57 reviews

[name removed] was our liaison and he was very friendly. Very informative. Family friendly. They need to be more diligent with bathroom, bedroom. Trash especially. From what I've heard, the food is great and...

Provides: Assisted Living, Memory Care

Located in the heart of Valencia, Sunrise at Sterling Canyon is situated next door to Henry Mayo Newhall Memorial Hospital, across the street from Granary Square and just blocks away from Valencia Town Center Mall. Sunrise at Sterling Canyon sits just around the corner from the beautiful Vista...

... Read more

Sunrise of Fair Oaks CA

4820 Hazel Avenue, Fair Oaks, CA 95628

Starting at$X,XXX+ monthly
16
16 Photos available
4
4 Floor plans available
9.9
Review Score
50 reviews

I was going to move mom but she has been so well cared for and improved every time from serious issues there care and understanding is awesome.

Provides: Assisted Living, Memory Care

Located just one mile from HWY 50, Sunrise of Fair Oaks is centrally located between El Dorado and Placer Counties. Nestled between oak trees on the corner of Hazel Ave. and Sunset Ave., residents enjoy the intimate and home like feel of Fair Oaks. We offer a large range of individualized...

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Sunrise at Siegen

9351 Siegen Lane, Baton Rouge, LA 70810

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.9
Review Score
48 reviews

Ease of moving.in, welcoming and attentive staff, food could use more variety.. but I suppose that is difficult. Room size was good, amenities were good - walking path and group rooms downstairs.. we did not...

Provides: Assisted Living, Memory Care

Sunrise at Siegen is an assisted living community situated in the lovely cultural capital of Baton Rouge, East Baton Rouge Parish, Louisiana. Louisiana is one state that has increasingly been an independent setup and it has been incredibly endowed with French culture and customs. This...

... Read more

Sunrise of Yorba Linda

4792 Lakeview Avenue, Yorba Linda, CA 92886

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.9
Review Score
63 reviews

A Place for Mom was extremely helpful in setting up visits to three highly rated assisted living homes. Sunrise Senior Living of Yorba Linda was the cleanest, friendliest, and most homey facility. We...

Provides: Assisted Living, Memory Care

Sunrise of Yorba Linda is located in a quiet, residential community at Lakeview and Lemon. We are within steps of the new Yorba Linda Library and Cultural Center and across the street from the Yorba Linda Towne Center complete with shops, eateries and theatres. We are also within minutes of ...

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Greeley Place

1051 6th Street, Greeley, CO 80631

Starting at$X,XXX+ monthly
19
19 Photos available
12
12 Floor plans available
9.9
Review Score
91 reviews

When my dad turned 83, he was still sharp and independent, but he was starting to need help with a few daily things like medication reminders and light housekeeping. We looked at several options, but Greeley...

Provides: Independent Living

Greeley PlaceLush greenery and scenic, Rocky Mountain views surround you at Greeley Place — a pet-friendly Sky Active Living community. You’ll immediately feel at home in our welcoming community. Our location makes it easy to enjoy local museums, nearby parks, live performances at the civic...

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Sunrise of Henderson

1555 West Horizon Ridge, Henderson, NV 89012

Starting at$X,XXX+ monthly
15
15 Photos available
9.9
Review Score
64 reviews

I wanted to take a moment to express my gratitude and appreciation for your role in finding Sunrise for our family. Exactly one year ago, we were facing a difficult situation with my father's health, and we...

Provides: Assisted Living, Memory Care

Sunrise of Henderson is nestled in the Green Valley area of Henderson and has million dollar views of casinos, mountains and sunsets coupled with a beautiful climate to enjoy with friends and loved ones. Residents enjoy the outdoor patios as hummingbirds flit about the gardens and small lemon...

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Sunrise of Rocklin

6100 Sierra College Boulevard, Rocklin, CA 95677

Starting at$X,XXX+ monthly
16
16 Photos available
4
4 Floor plans available
9.9
Review Score
63 reviews

My grandpa lives here, and he loves the staff. They are so kind and caring with him, and it gives our family peace of mind knowing he is in such a warm and supportive environment. We’re so grateful for the...

Most Friendly
Provides: Assisted Living, Memory Care

Community & Location Highlights:Conveniently located in a country-like, residential neighborhood in Rocklin, CANurses on staff to manage resident well-being and complex medical situationsAccommodate couples who want to stay together, but have different care needsProviding placement in...

... Read more

Sunrise of Sunnyvale

633 South Knickerbocker Drive, Sunnyvale, CA 94087

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.8
Review Score
62 reviews

The welcome staff is amazing! They make you feel like your loved one is on the right place. The continually reach out to me and call me with any updates going on with my dad. I've even had to ask them to...

Provides: Assisted Living, Memory Care

About Sunrise of SunnyvaleCommunity & Location Highlights:Convenient location in beautiful Sunnyvale, CANear El Camino HospitalRooftop garden with stunning views of the surrounding regionConvenient access via Highways 85, 101, 880 and 280Minutes from Sunnyvale Town Center, featuring Macy's...

... Read more

Sunrise of Buffalo Grove

180 West Half Day Road, Buffalo Grove, IL 60089

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.8
Review Score
64 reviews

Since moving into Sunrise of Buffalo Grove, my 105 year-old father has made new friends, put on a few healthy pounds, improved his word puzzle skills, and received outstanding care from the staff. My wife...

Provides: Assisted Living, Memory Care

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...

... Read more

Sunrise of Montgomery Village

19310 Club House Road, Gaithersburg, MD 20886

Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
79 reviews

Most of the staff is Spanish speakers first. You may have some problems there. Transportation to doctors appointments may be a issue. They only run Tuesday and Friday. There's a mileage limitation on that....

Provides: Assisted Living, Memory Care, Independent Living

The moment you walk through our door, you'll feel at home. From our warm, inviting fireplace to our cozy, family-like atmosphere, Sunrise at Montgomery Village is a step above the typical senior residence. For the past fifteen years, our caring and experienced staff has been helping seniors live...

... Read more

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Sunrise of Sandy

2130 East 9400 South, Sandy, UT 84093

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.8
Review Score
96 reviews

We didn't ask about end of life care and we probably should have. With not knowing what to expect from the facility during this time I would like other families to know how great they were with all of our...

Most Friendly
Provides: Assisted Living, Memory Care

Community & Location Highlights:Offering assisted living, memory care and short-term staysNear Alta View Hospital and Alta View Senior ClinicClose to Sandy Senior Center, the Quarry Shopping Center, South Towne Mall, Jordan Commons movie theater, La Caille, Sandy Amphitheater and Rio Tinto...

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Brighton Gardens of St. Charles

600 Dunham Road, Saint Charles, IL 60174

Starting at$X,XXX+ monthly
21
21 Photos available
9.8
Review Score
101 reviews

Brighton Gardens was recommended to us by A Place For Mom, as a place that could provide the assisted living services that my mother-in-law needed. My MIL was opposed to going to an assisted living but being...

Provides: Assisted Living, Memory Care

We stop at nothing to make our residents' experience engaging and inviting, and we've learned that the little things make a big difference! With over 35 years of experience, the Brighton Gardens of St. Charles provides both Assisted Living and Memory Care in a cozy and warm setting that offers...

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Sunrise of Danville

1027 Diablo Road, Danville, CA 94526

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.8
Review Score
93 reviews

From the moment we walked in, we felt welcomed—not just as potential residents, but as family. The team has gone above and beyond to ensure our mom feels safe, cared for, and, most importantly, loved. Every...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

Community & Location Highlights:Conveniently located in Danville, CAVery close to Blackhawk Medical CenterMinutes from beautiful Diablo Country ClubSurrounded by stunning gardensSunrise of Danville, in Danville, California, offers a loving environment, staffed by experienced caregivers. Our...

... Read more

Sunrise of Sheepshead

2211 Emmons Avenue, Brooklyn, NY 11235

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.7
Review Score
80 reviews

My mother in law has adjusted well to Sunrise and is making friends, enjoying the activities, and really appreciates the kindness and attentiveness of the staff. The location is also good. She hasn’t been...

Provides: Assisted Living, Memory Care

Additional Amenities at Sunrise of Sheepshead Bay: Sunrise of Sheepshead Bay has a residential feel and feels set away from the hustle and bustle Brooklyn has to offer. Right outside our doors though we also offer a large parking lot for our residents and their visitors. Our location affords many...

... Read more

Sugar Valley Estates

4320 Georgetown Drive, Loveland, CO 80538

Starting at$X,XXX+ monthly
16
16 Photos available
9.7
Review Score
76 reviews

The staff is great, helpful and doing what is right for the community. The food is fantastic for a facility this large. We just got a new activity director with a lot of enthusiasm. I would recommend it to...

Provides: Independent Living

Sugar Valley EstatesSituated in the foothills of the Rockies- just a few miles west of Boyd Lake is Sugar Valley Estates, a Sky Active Living community. Here, you can continue enjoying the pastimes you love while having access to the independent living services you deserve. Traditional...

... Read more

The Jefferson

900 North Taylor Street, Arlington, VA 22203

Starting at$X,XXX+ monthly
36
36 Photos available
10
10 Floor plans available
9.7
Review Score
43 reviews

The engineer did a great job doing a super work hanging the pictures he was supposed to do, He also fixed my kitchen sink which I was glad to use it again. All the time he was doing his job asked me to...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Jefferson, where ownership and a unique approach to active aging are conveniently located at The Gateway to Arlington Virginia, just minutes away from Washington, DC.The Jefferson has skillfully combined independence, luxury,services and amenities with the security of home...

... Read more

Sunrise of Five Forks

3997 Five Forks Trickum Road, Lilburn, GA 30047

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.7
Review Score
84 reviews

Sunrise at Five Forks has taken care of our mother for the last 7 months. They cared for her needs in independent living & then in memory care. Each area was set for her specific care for her needs at that...

Provides: Assisted Living, Memory Care

Sunrise at Five Forks, a Sunrise Senior Living Community is located in Lilburn, GA close to shopping, physician offices, churches, and major hospitals. At Sunrise, we welcome seniors into a warm, inviting community. We offer a choice of accommodations, from Companion to Two-Bedroom Suites. Each...

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Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Starting at$X,XXX+ monthly
1
1 Video available
18
18 Photos available
3
3 Floor plans available
9.7
Review Score
77 reviews

It's been a good experience overall. have been pleased with the service levels. Food is pretty good. Clean facility and the help has been very good.

Provides: Assisted Living, Memory Care

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...

... Read more

Sunrise of Shelby Township

46471 Hayes Road, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.7
Review Score
84 reviews

Staff very friendly and caring. Food is excellent. Levels of care very expensive. Studio room exceptionally small. Only enough space for a twin bed.

Provides: Assisted Living, Memory Care

Our community is ready to celebrate 15 years this February. Our staff has over 50 combined years of care giving experience. We were awarded the Bronze Commitment to Quality Award by the NQA. Sunrise has over 350 locations is the US, Canada and England. We have been around for 40 years and what...

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Sunrise of Chevy Chase

2201 Colston Drive, Silver Spring, MD 20910

Starting at$X,XXX+ monthly
24
24 Photos available
9
9 Floor plans available
9.7
Review Score
21 reviews

They all have compassion. That is worth a lot during a stressful time. In general I have a very high opinion of Sunrise Chevy Chase and recommend it highly.

Provides: Assisted Living, Memory Care

At Sunrise of Chevy Chase, conveniently located adjacent to Washington, DC, in Maryland’s Montgomery County, we provide a safe, comfortable living environment and excellent care delivered by an experienced, compassionate team of caregivers. Our beautiful community, nestled in a desirable...

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Sunrise Villa Olympia Fields

3633 Breakers Dr, Olympia Fields, IL 60461

Starting at$X,XXX+ monthly
19
19 Photos available
4
4 Floor plans available
9.7
Review Score
76 reviews

The staff and resident at Sunrise are very friendly. The staff is professional and it is very apparent that they care about the people they care for.

Provides: Assisted Living, Independent Living

Just 30 minutes south of Chicago, Sunrise Villa Olympia Fields provides a highly personalized approach to care, including independent and assisted living tailored to resident needs and abilities. Here, you have a choice of unique ranch-style townhome villas with two-car garages, front porches,...

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Sunrise of Plymouth Beach

97 Warren Avenue, Plymouth, MA 02360

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.6
Review Score
55 reviews

The staff is very kind to the residents. Treat them like family. Social life and activities are well thought out and Sunrise tries to be not repetitious. Happy hour every day at 3pm. Many functions that...

Provides: Assisted Living, Memory Care

Set in a quiet, seaside neighborhood on the bay, Plymouth Senior Living offers gorgeous water views from our wooded campus. Here, you will receive the very best in personalized care from our expertly trained team, including assisted living and memory care. Let us take care of the everyday details...

... Read more

Bedford Court, a CCRC

3701 International Drive, Silver Spring, MD 20906

Starting at$X,XXX+ monthly
10
10 Photos available
13
13 Floor plans available
9.6
Review Score
105 reviews

Staff are extremely friendly and helpful. Facility is clean and well maintained. A huge variety of organized activities. They think of little extra perks like iced lemon water in the lobby during the summer.

Provides: Assisted Living, Independent Living

Bedford Court is a Continuing Care Retirement Community with one of the lowest Entrance Fee that is 100% refundable. Located within walking distance of the Leisure World shopping center. Our community offers you a comfortable lifestyle, superb amenities and the highest standards of hospitality...

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Sunrise of Mt Vernon

8033 Holland Drive, Alexandria, VA 22306

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.6
Review Score
67 reviews

They made a difficult responsibility much easier for me. Yes, we would for sure recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...

... Read more

Sunrise of Metairie

3732 W. Esplanade Avenue, Metairie, LA 70002

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
9.6
Review Score
88 reviews

I find the facility very friendly and especially the other families I see there. That tells me they are happy too that their loved ones are there.

Provides: Assisted Living, Memory Care

At Sunrise Senior Living, we believe life is precious and worth celebrating every day. And what better way to celebrate than in a community that feels like home. A senior's life is an accumulation of richness, accomplishments, loves, learnings, trails and successes. This is a community where that...

... Read more
Viewing 1-25 out of 230 communities

Community videos

View the Sunrise Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Sunrise Senior Living welcomes its residents home.

Sunrise of Bellevue

Take a virtual tour of Sunrise of Bellevue, WA.
Take a virtual tour of Sagebrook Senior Living at Bellevue, an assisted living, memory care and independent living facility in Bellevue, WA. This pet friendly senior living facility features specialized memory care training for staff, special dining programs, and educational speakers/lifelong learning. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Sunrise of Mercer Island

Take a virtual tour of Sunrise of Mercer Island, WA.
Take a virtual tour of Sunrise of Mercer Island, a maintenance-free assisted living and memory care community located in Mercer Island, WA. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Sunrise of Decatur

Take a virtual tour of Sunrise in Decatur, GA.
Take a virtual tour of Sunrise of Decatur, an assisted living and memory care community in Decatur, GA., featuring a beautician, meals, and activities for a fulfilling and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 23, 2022

PruittPlace Buckhead

Take a virtual tour of Brighton Gardens of Buckhead in Atlanta, GA
Take a virtual tour of Brighton Gardens of Buckhead, a maintenance-free assisted living and memory care community located in Atlanta, GA. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Sunrise of Buckhead

Take a virtual tour of Sunrise of Buckhead in Atlanta, GA
Take a virtual tour of Sunrise of Buckhead, a maintenance-free assisted living and memory care community in Atlanta, GA. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 23, 2022

Sunrise of Scottsdale

Take a virtual tour of Sunrise of Scottsdale in Scottsdale, AZ
Take a virtual tour of Sunrise of Scottsdale, a maintenance-free Assisted Living and Memory Care community located in Scottsdale, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

Sunrise of Chandler

Take a virtual tour of Sunrise of Chandler in Chandler, AZ.
Take a virtual tour of Sunrise of Chandler, a maintenance-free pet friendly Assisted Living and Memory Care community located in Chandler, AZ. To schedule a live tour, contact a local senior living advisor

1 min August 22, 2022

Sunrise of Lincoln Park

Take a virtual tour of Sunrise of Lincoln Park in Chicago, IL
Take a virtual tour of Sunrise of Lincoln Park, a maintenance-free pet friendly Assisted Living and Memory Care community located in Chicago, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Sunrise of Park Ridge

Take a virtual tour of Sunrise of Park Ridge in Park Ridge, IL
Take a virtual tour of Sunrise of Park Ridge, a maintenance-free pet friendly Assisted Living and Memory Care community located in Park Ridge, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Brighton Gardens of Charlotte

Take a virtual tour of Brighton Gardens of Charlotte in Charlotte, NC
Take a virtual tour of Brighton Gardens of Charlotte, a maintenance-free Assisted Living and Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Sunrise of Providence

Take a virtual tour of Sunrise of Providence in Charlotte, NC
Take a virtual tour of Sunrise of Providence, a maintenance-free Assisted Living and Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Sunrise Senior Living

9.2
Review Score
12,207 reviews

Review Score

12,207 reviews
9.2

Out of 10


5 star

58%

4 star

28%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Sunrise Senior Living with 9.2 out of 10 using our proprietary review score based on 3,277 reviews in the last 2 years. Over all time, Sunrise Senior Living has 12,207 reviews with an average "overall experience" of 4.3 out of 5.

Cleanliness

4.3

Meals & Dining

4.1

Care Services

4.1

Activities

4.1

Staff

4.4

Value for Cost

4.0

Overall Experience
6,991
3,368
1,063
326
459
Date Submitted
620
1,236
3,277
Reviewer
965
7,198
3,770
112
Care Received
4,273
1,224
6,710
11341-11360 of 12207 reviews
Sort by

2.5
Anonymous - Family/Friend
Assisted Living
August 19, 2022
Verified Review
50/50

They have limited activities. They have had staffing issues, in which they can't find and keep good people. They offer limited services due to COVID-19, and they are charging more during COVID-19. Some of the staff, is great, warm and friendly, then some of the staff is always on their cellphones, and not paying attention to the residents. For the amount of money, that you're paying, it does not seem like you are getting enough. I would hope for, something better, for the amount of money that you're paying.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

2


2.5
Karen H - Family/Friend
Independent Living
May 4, 2022
Verified Review
My review of Highland Trail

This community was just really expensive for my loved one and on top of that the food was horrible. We heard a lot of complaints about the food in this community from others also. Just because people are old does not mean that they do not want good food and will just eat whatever.


2.5
Anonymous - Toured community
Memory Care
April 29, 2022
Verified Review
My Tour Experience at Sunrise of Providence

I felt the community was expensive. I was quoted a price and then they tried to change the price.


2.5
anonymous - Family/Friend
Assisted Living
April 13, 2022
Verified Review
my moms experience

When our loved one first moved in the quality of the meals were extremely high - however they recently have been taken over by someone else and the meals now are bad compared to what they used to be. That could be one big significance they could work to improve on. When our loved done asks for assistance or has a request it is very hit or miss - it is either taken care of right away for it never happens. The residents do have a call button and the response times during the day are pretty reasonable but at night time it is pretty bad and we feel that is not appropriate. Our loved one days say she is extremely happy with the physical therapy.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

2.5

Activities

4

Staff

4

Value for Cost

3


2.5
anonymous - Family/Friend
Memory Care
March 4, 2022
Verified Review
Sunrise of Alexandria review

Our experience is based on the memory care section of the facility, we completely understand there is a staffing shortage in healthcare nationwide and we really are trying to being sensitive to that .However, we are experiencing some challenges like getting our monthly fees increased with no real clarification as to why. Some of the staff are wonderful, but at times the communication could be lacking with other staff members. The disease at times makes our loved one "difficult" and we just aren't sure if our loved one is getting the most adequate care. We are not knowledgeable in this area at all, but sometimes it seems like they just medicate the residents instead of working through the problem and coming up with a solution.

Cleanliness

3

Friendliness

2

Meals & Dining

No data collected

Care Services

2

Activities

2

Staff

2

Value for Cost

1


2.5
anonymous - Family/Friend
Independent Living
October 22, 2021
Verified Review
Do your research

This is not really independent living there are a lot more people there that really do need assistance than what we were told in the beginning. The environment is a lot different. My loved one is not very happy here.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

4

Activities

2

Staff

4

Value for Cost

3


2.5
Anonymous - Toured community
Assisted Living
October 13, 2021
Verified Review
My Review of Sunrise of Boulder

Beautiful grounds with a nice staff member for the tour. It wasn't as friendly as I was expecting it to be. There was a smell and they had outdated rooms.


2.5
anonymous - Family/Friend
Assisted Living
September 30, 2021
Verified Review
Needs overall improvement in all categories

Sunrise of Jackson is to expensive for everything that they provide. The overall quality of care needs improvement, anytime we asked questions we rarely got answers. Also other residents in the community had major complaints, not just our loved one.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

2

Staff

3

Value for Cost

2


2.5
anonymous - Toured community
Memory Care
August 30, 2021
Verified Review
Our tour experience

Our family had an in person tour, and it seemed dirty to us right away. It is an older facility, but there was an old dog and cat walking around on our tour. I did not mind it but our loved one was not happy. We did like how the apartment had a small kitchenette for leftovers and small snacks. Also it was laid out very well, one side of hallway was the living room, and the other side of the hallway was the bedroom and bathroom so it resembled a small apartment.


2.5
AMG - Family/Friend
Assisted Living
May 24, 2021
Verified Review
Typical Covid Feedback

The one manjor thing I don't like is that we have to call 30 minutes before we come. And I feel like that's so they can clean up if it isn't clean, or prepare somehow. I know it's Covid and everything, but I feel like it's so they can make sure he's cleaned up and ready for people. I don't know if that's the case, that's just how I feel. It leaves room for doubt. It's very difficult to visit. You have to get a Cogid test within three days of going. There's 5 of us in the family so we try to space it out so we can. I can't wait until eveyrthing hopens . He seems really happy there. seems to like the food. Everyone on staff seems great. My dad's being treated fine and they're doing the medical things he needs. Not doing very many activities due to Covid, and athe few they'r e doing he's not really interested in. Socializatin is lacking, but I assume that's the way it is everywhere. They do have him vaccinated though, which I appreciate.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

1

Staff

5

Value for Cost

3


2.5
anonymous - Family/Friend
Assisted Living
April 13, 2021
Verified Review
Would not recommend due to lack of care for the residents

During the two weeks are loved one was there before covid hit, the activities seemed to be really fun, however after the two weeks they were completely shut down. The community really sells you in the beginning about the services they would be providing, and how many people that would be working at a time during all shifts. We know it was hard with covid, but they just do not have enough workers, the staff to residents ratio was way off. They also share to much personal information in front of the residents, they need to keep it professional. The workers, if they are not clear English speaking workers, we feel should not be updating family members via the phone when there are issues going on with the residents.

Cleanliness

3.5

Friendliness

3

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

2


2.5
Mark - Family/Friend
Memory Care
December 11, 2020
Verified Review
Disappoint

I would tell people not to go to Sunrise at Buckhead. The problem is with their care. Their care is done by the community like they have for years. I thought they were friendly and everything, but they aren't focus on the resident. I think some of the problem is that management has been there for years. The food is mediocre at best.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

2.5

Value for Cost

3


2.5
Anonymous - Family/Friend
Memory Care
September 11, 2020
Verified Review
Satisfactory, but

Given the fees this community had, they should be providing slightly better service and care. Since March there hasn't been many activities but before COVID they had movie nights, exercises classes. They took trips to the grocery store and pharmacy as well as little outings. Our loved one hasn't had any complaints about the food. This community is quite nice, its clean and the furniture is perfectly fine and comfortable. Our loved ones room is nice and kept clean. The only issue we have with this community is they pay their staff nothing and so therefore they get very little out of it. the communication is so poor. The nursing capacity, is very sub par, however there are a couple staff members that are super and they do seem committed to the residents.

Cleanliness

4

Friendliness

3

Care Services

2.5

Activities

4

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
September 1, 2020
Verified Review
Sunrise Of Lynnfield review

The nurses at this community were great, they really went above and beyond, but the general staff that would bath the residents or bring them food didn't really care, it seemed like they didn't want to be there at all. We were told it was good food, but we found out it was just average nothing special. The rooms are nice size, but are a little outdated.

Cleanliness

2.5

Friendliness

3

Care Services

3

Activities

4

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
June 12, 2020
Verified Review
Sunrise Of Frederick

My mother's room and bathroom sink area could have used some more cleaning, however the common areas were always kept up. When my family was there, the staff were all friendly, polite, and helpful. We had a slight concern over how attentive they were with our mother when we were not there. In general, they could have done more to assist her with her dressing and grooming and making sure her hygiene was kept up. She would tend to refuse help, which was definitely part of the self-care equation. During the time she was there, we would have appreciated more time with the supervisory staff to better strategize how to best give care to our mother. We knew others who had lived in Sunrise and had no issues, however, on the memory care side, it seemed like they could have used more training or knowledge on how to handle her memory care-related behaviors. For those who were not in need of memory care assistance, we think Sunrise would be a really good fit. Because of our mother's higher level of care that was needed, we felt certain things were not happening that should have happened.

Cleanliness

4

Friendliness

3.5

Care Services

3

Activities

2.5

Value for Cost

2.5


2.5
Dee - Toured community
Memory Care
April 28, 2020
Not an assisted living for Mom

The community has a great wrapped around porch, and a great cafe with popcorn and milkshake machine. But speaking with some of the elderly who live at this community as we were waiting for our tour. The cafe is just for show, the last time the milkshake machine worked was 3 years ago and they do get popcorn at movie times every night (Movie time every night). The apartments had a strange style, they had a half wall in the middle of the apartment. The Sales person said that was in case was to share an apartment, they have a half-wall to separate them. (Doesn't seem like much separation, The apartments went from really small (maybe a bed and nightstand fit in there, with barely any room for a walker to get around the both sides of the bed (twin bed). To a larger apartment (almost a one bedroom, but separated by the bathroom/kitchen area - no door technical). The base prices seemed good, but a lot of nickel and dime of additional cost. Depending on the amount of meds Mom takes, it could X amount for 1-5 a day, and XX for 5-9 a day and XXX for 10-15 a day. Community fee equal to one month's rent, including care... WHAT??!! Not a community for Mom

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Resident/client
Memory Care
February 16, 2020
Safety Reigns Here!

For people with mobility issues, this is the place to be. Safety is the Number One Priority, to the extreme. Very few residents are without mobility devices; walkers, rollators, wheelchairs, canes and even scooters, if you need one. Residents are not allowed to bring, buy, store or take their own medications. The Wellness Center has their own pharmacy and Medicine Technicians administer any drugs, even aspirin, cough syrup, or over-the-counter medications. The grounds are lovely, with paths, seating and locked fencing to keep everyone safe. Pets are many, mostly small dogs, except the one "House Dog" that is huge and ancient. Private rooms are spacious, with at least one very large window, a small kitchenette a good-sized private bathroom with shower, 2 closets and sound-proof walls. The staff speaking their native language among themselves keeps their clear English-speaking far from probable.

Cleanliness

4.5

Friendliness

2.5

Care Services

3.5

Activities

3.5

Value for Cost

2.5


2.5
TK - Family/Friend
Independent Living
December 17, 2019

Office staff is amazing. Food services, though.... yikes! Lots of turnover, leaving residents with mostly sandwiches and poor quality food when there is a menu met. This issue lasted months. Hoping things resolve there quickly.

Cleanliness

4

Friendliness

5

Care Services

0.5

Activities

4

Value for Cost

2


2.5
jean Jones - Family/Friend
Memory Care
June 13, 2019
Our experience at Sunrise of Overland Park.

First thing when we had already moved [name removed] in, there was a major problem over the charges. They were much different than what we were told. The room rate was more than had been agreed upon because they had him in a more expensive room There were level of care charges we had not been aware of. The biggest thing was the fact that they were charging him for giving him his meds because he was not aware of 2 over the counter meds that [removed] had put him on the day before. He has ended up in the most expensive level of care they have which is one reason I am moving him. During this entire episode of trying to find out information I requested the people from Sunrise to leave the room so we could have a family counsel. (The Executive Director was the main problem in this.) I had to request a 2nd time. It seemed as if each day I went to see [name removed], there was another problem. The biggest problem for him was could not get the briefs ordered in his size. They never did. We furnished briefs for many days. They have given us credit on the bill for this. The food has been good, but not always what is on the menu. It does not appear that they have done a thorough cleaning of his bathroom since he has been there. We had to order a Harp for his bed because that is what they use. It was $500.00 and he would only sleep in it two nights because he could not turn over with that on the bed and his legs were aching. The biggest issue today is they will only give him a shower once a week because of the level of care his meds are.

Cleanliness

2.5

Friendliness

3.5

Care Services

3

Activities

2

Value for Cost

2


2.5
Anonymous - Family/Friend
Memory Care
February 17, 2019
Not The Best Match

Sunrise of Paramus was not the best match for my Mom as she is not in true need of assistance. For those in need of a lot of one to one care , this Sunrise could be a perfect fit! However, If your loved one is an independent senior in need of privacy, a vibrant and intellectually stimulating environment, this is not the place. Most residents spend their days sleeping or waiting for the next meal. There are events and activities for residents as they are able however the community Van never left the facility once over the two and a half months my mother was there. Mealtimes were also inconsistent experiences as plates were cleared at the table!! and the staff was often tired and impatient, in a rush to move residents out of the dining area. To be fair, the staff are required to carry their duties into mealtimes. Sunrise of Paramus isn't spacious so it is a challenge logistically for most of the activities offered in the Bistro area. For those looking for a Senior Residence, be sure to try the one month rested stay before making a final decision. As I said there are some residents at Sunrise of Paramus who love their experience and wouldn't go anywhere else. There are staff members who set the bar very high in expertise and care. Just be sure your loved one is at the stage where he or she needs a lot of attention.

Cleanliness

2.5

Friendliness

3.5

Care Services

3

Activities

2.5

Value for Cost

2.5


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